pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Voir plus
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pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Voir plus
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An excellent stay in Stourport on Severn with a very interesting itinerary of places visited Also a very good helpful coach driver and some good company on the trip The only minor complaint I have... Voir plus
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Lovely seafront hotel in centre of Sidmouth, excellent trips, comfortable coach with friendly and helpful driver. Only negative, the quality and quantity of evening meal food.
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A first class experience on our first ever coach holiday. From being picked up from home (a bonus in itself), a very comfortable coach with Grant, a most informative, friendly and capable driver, an e... Voir plus
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Écrit par l'entreprise
We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years.
Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too.
✅ Your holiday begins with our door-to-door service on every holiday.
✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.
✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout.
✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us.
✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs.
No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers.
Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!
Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long.
Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.
Travel as a group and enjoy great savings!
If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.
Departing from Leeds Bradford or Newcastle Airports.
Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;
Écrit par l'entreprise

Palmer Holidays are ABTA bonded for total peace of mind

The Travel Office, Wakefield Road, WF6 2BT, Normanton, Royaume-Uni
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Réponse de Palmer Holidays
Liked coach, clean and comfortable, driver Grant, very helpful. Liked the facilities and my room at the hotel, Warner's Studley Royal, appreciated no single supplement. Disliked fact all 25 travellers dispersed over a very large dining room (seated 200+) and as a solo traveller I was sat on my own with none of the coach party nearby. Joined the other solo traveller for evening meals from the second day. On all other coach holidays we have always dined in the same area. This was my first experience as a solo traveller with Palmer's and solo in a hotel. Liked the destinations but would have preferred just one a day and have more meaningful time at the location. Nottingham drop off was not very convenient to find way to Castle or shops.

Réponse de Palmer Holidays
First and foremost Grant is amazing getting the holiday off to a great start. Comfortable coaches,great accommodation, excellent excursions no need to say more. Looking forward to my next holiday.

Réponse de Palmer Holidays
From booking your holiday to the end of it is a pleasant professional experience the staff in travel shop the coaches driver courier hotels couldn't be more helpful throughly enjoyed my palmer holidays

Réponse de Palmer Holidays
Whilst I enjoyed some of my holiday with Palmers I was surprised that approximately 50% of the coach seats were booked by a bereavement group.
Palmers write ups in the brochure and on line state....... 'Relax with like-minded people' but trying to chat to fellow travellers I had difficulty in knowing who was who.
That has put me off future coach holidays. Our driver Grant and hostess Judith were first class as was the location.

Réponse de Palmer Holidays
This was a great Christmas holiday ,home pick up and return excellent, check in at hotel great, drinks & snacks on arrival very welcome.
Hotel and room very well appointed, clean and welcoming.
The mainly young staff were Brilliant so helpful nothing too much trouble and it was very busy but well managed
The food was good and plentiful with lots of choice
The entertainment was mostly good and I understand the Casino was a hit
The only negative was no hostess/host as this was a good companions holiday.
Would happily recommend this holiday and this hotel, well done Palmers

Réponse de Palmer Holidays
This was the first palmers holiday that I would not describe as great, no entertainment on the first night 😢, not good. New year's eve gala dinner had no choices ! I never found a starter that I liked over the 3 nights ! On the 3rd night then only entertainment was a quiz & a game of bingo, very poor. Our excursion to the Kelpies on new year's Day was cancelled because of a tiny bit of snow. The driver had already made it quite clear that he'd rather not be going out on new year's Day, he wanted to have a few drinks on new year's eve. Are we to be reimbursed for the excursion that we'd paid for ? I have been on several palmers holidays and never been so disappointed before. Maybe you should not use that red rose driver, Martin, anymore.

Réponse de Palmer Holidays
The taxi that picked us up was too small for 4 people very squashed. The trip to Southport .. too early in the morning everything was closed, disappointing might have been better leaving later and going in to Blackpool. The hotel was lovely and the food was excellent.

Réponse de Palmer Holidays
The hotel was exceptional, accommodation, food and staff were all excellent. I only gave the holiday 4 stars because of the driver. He actually drove the coach into an Asda car park and did not apologise. He always said he would let us know what we were doing the next day at dinner but he never did. We had to find out things for ourselves. I know he was not a usual Palmer's driver and it was noticeable.

Réponse de Palmer Holidays
The hotel was very good. The accommodation was splendid. The choice of food was wide and the meals were delicious. The table staff were very friendly and attentive. The one dis thing about the tour was that the coach driver did not come up to the standard that the Palmer’s coach drivers usually set.

Réponse de Palmer Holidays

Réponse de Palmer Holidays
Personable and helpful driver. Very pleasant hotel, with excellent food, great staff and a very warm welcome from the entertainment manager and the hotel staff.
Entertainment was mixed, but this was countered by having excellent company from fellow passengers and our driver.

Réponse de Palmer Holidays
Cumfy coach. Great hotel and service frome all staff I love Warner Hotels and this was on par with the best of them. ☺️. Mercury hotel Daventry.

Réponse de Palmer Holidays
The fact we didn't go to the Kelpies which was the main reason we booked the trip. And the fact there was no back up. This trip was not cheap. We expected a five course meal and a choice on News Year Eve. Very disappointed.

Réponse de Palmer Holidays
The hotel room was really lovely and the driver and Judith the courier were both very attentive and good at their job

Réponse de Palmer Holidays
Best service good hotels friendly staff
100% satisfaction

Réponse de Palmer Holidays
Thoroughly enjoyed our first holiday with Palmers and would have no hesitation in booking again or recommending them. Everything was on time and coach driver Grant very pleasant and knowledgable.The hotel was first class ,food ,room and entertainment.

Réponse de Palmer Holidays
All aspects of the break were organised and arranged to a very high professional standard.

Réponse de Palmer Holidays
The show was excellent and the hotel was excellent

Réponse de Palmer Holidays
The whole Palmer holiday was perfect from taxi to hotel and back.
The staff were perfect, polite and attentive. Housekeeping was immaculate, Driver, exceptional, Food amazing.
Brilliant Holiday all round. Will certainly be returning.

Réponse de Palmer Holidays
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