Pampered Chef Avis 

Schlechter Kundenservice!
Die Formen passen teilweise nicht nicht handelsübliche Backöfen.
Vom Kundenservice kam lediglich die Aussage dass die 30 Tage Wiederruf verstrichen sind.
Zumindest sollte man hier bei Kauf eine Information erhalten, dass die Form eine Übergröße hat.
Einmal und nie wieder!

This stuff is extremely overpriced. Yes, you can find similar stuff of lesser quality and MUCH lesser price at Dollarama, Dollar Tree or Walmart. (And for me, living alone, that's a viable option.) And if I wanted better quality, there are a couple of kitchen outlet stores within 20 minutes of my place or even Homesense, Winners or Marshalls. (STILL much cheaper). But my sister is sponsoring a party and now I feel like I have to buy SOMETHING! I saw the coffee scoop/funnel for $12.99 but I know a coffee store 30 mins away that sells the same thing (slightly different design but still effective) for $7.99. I just can't bring myself to pay it PLUS the shipping costs! Absolutely ridiculous!

Ich habe mittlerweile sehr viele Produkte von Pampered Chef und bin vor allem mit der stoneware sehr zufrieden. Die kleine Lily wird in der Woche 3-4 Mal genutzt, um frisches Brot zu backen.

Mieser Kundenservice, Pfanne miserabel!
Bereits zum zweiten Mal hat sich bei meiner Pfanne nach 1 Jahr Benutzung die Antihaftbeschichtung gelöst! Das erste mal wurde kommentarlos ausgetauscht. Jetzt will ich sie aber nicht mehr, weil die Qualität offensichtlich schlecht ist! Geld zurück gibts keines… Ersatzprodukte muss man sich mühsam erstreiten. Deutschkenntnisse eher schlecht, meine Anmerkung und Fragen werden einfach ignoriert! Kaufe bestimmt nichts mehr dort ein!

Terrible products and experience. Rhonda is customer service offered zero solutions to a defective product, forcing me to pay for product to be returned to them for replacement. This is your defective product and replacing it is the cost of business your company must cover. There is no other option. I will never be purchasing your product again and will advise all to steer clear of wasting their money on a "premium" that carries no use or value.

"I placed an order on the website pamperedchef. Not only was my order canceled due to suspicion of reselling their products, but they also gave me attitude when I called the next day to inquire about the timeline for refunding the money they charged me.

I don't understand the criteria they used to label me as a reseller. But what's more concerning is the way Pamperedchef's employees talk to their customers, or in my case, potential customers.

I asked when I could get my money back. They told me all the information was in the email they sent. When I reasonably pointed out that the email didn't specify exact timelines, just something like "If your credit card has been charged, you will be refunded. If your credit card only shows a pending authorization, please check with your bank as to when the authorization will expire," the employee I spoke with started raising their voice at me, telling me to read the email carefully. I asked twice and twice received the same response to read the email more carefully. With each passing moment, this person raised their voice at me. I feel humiliated just for calling and wanting to know when they'll refund the money they took from my card.

Pamperedchef's management should consider the kind of service they provide to their customers. I wouldn't recommend anyone to order from there if you don't want to be humiliated by their employees."

Die Produkte sind sicherlich gut ihren Preis wert. Jedoch ist der Kundenservice unterirdisch. Erstens spricht niemand ausreichend deutsch im das Anliegen überhaupt komplett zu erfassen umd in meinem Fall wurde ich mehrfach vom Mitarbeiter belogen um weitere Telefonate zu unterbinden. Der Kundenservice verspricht Hilfe macht aber nichts und somit bekommt man keine Hilfe und Unterstützung. In meinem Fall bezieht es sich auf die extrem lange Wartezeit bis zur Auslieferung der Ware. Die angegebenen 6 bis 10 Tage werden permanent überschritten und es wird auch nichts getan um es zu beschleunigen. Im Gegenteil, dadurch das man im Vorfeld zahlen muss, besteht für die Firma ja keine Veranlassung die Lieferung zu beschleunigen.

Pampered Chef hat tolle Küchenprodukte, die super durchdacht sind. Ich möchte sie in meiner Küche nicht mehr missen! 🙂
Musste schon mal den Deckel einer Schüssel reklamieren und habe sofort Ersatz bekommen.

Eigentlich müsste es keine Sterne geben habe den Ofenmeister seit zwei Jahren jetzt sind im Deckel ganz viele Risse ohne Anschlagsstellen Kundendienst das leider keine Reklamation mehr möglich ist da die Garantie abgelaufen ist für soviel Geld hätte ich da eine andere Qualität erwartet schade würde es nicht mehr kaufen

I'm so disappointed 😞 with this company. I will never purchase anything from them again. I contacted my Pampered Chef consultant about something I purchased..to get a replacement in December it is now April and now she won't even answer me. That's OK word of mouth goes a long way.not exactly sure of date it started but 12/23
042624
Still heard nothing even emailed Pampered Chef of my situation.
Now I will call and see what can be done. I believe the consultant returned a different one on my order and pocketed the money. Never again.
Called spoke to Dollia, explained what happened and how suspicious it was that the item looked like it was already returned and how she wouldn't even contact me to tell me the warranty was up or nothing. Pampered Chef came through and they are sending the unit and batteries. That's awesome thank you Dollia from Pampered Chef.

Für mich - bis auf das Schälmesser Set - alles top Produkte

Die Ware ist nichtmal in 15 Tagen geliefert worden.
Kontaktaufnahme per Telefon nicht möglich , da dauerbelegt.
Bei Mailkontakt bekommt man erst Antwort nach 3 Tagen und dieses nicht zufriedenstellend.

Shady company. I had 2 fraud charges from this company when I called for more information they kept hanging up one me.

I purchased the new ice cream machine. It is a piece of crap!!! It doesn’t freeze the ice cream mixture at all😡😡😡😡😡

I held a party in Jan for the double special on free product. My consultant turned in my paper work hours late and the company charged me an extra $115 for half of the free product. When I asked about it they said I could return all the product for a refund of $115. Which leaves me with ZERO free product. Terrible customer satisfaction.

Wir haben einiges an Pampered Chef Sachen gekauft. Der Airfryer läuft bei uns fast jeden Tag - sehr vielseitig. Die Messer sind toll und die Schüsseln und Ofenprodukte sind echt klasse. Daumen hoch!

Sehr schnelle Lieferung, hatte ein Problem abschließend und wurde in kurzer Zeit kontaktiert und mein Problem direkt behoben! Klasse 👍🏼

I reached out a week ago regarding my air fryer as it stopped heating. I was very abruptly told it had a one year warranty and here’s a link to a new one!! ( not the customer service I was excepting from PC)

Since nothing obviously was going to be done about it I had my husband see if he could fix it. As for a machine barely two years old that is so expensive it was very disappointing.

After taking it apart this was his findings. The connection to the heater that’s on the circuit board overheated, burnt the connection on the circuit board. This happens to be a design fault and will continue to happen to air fryers and other electronics PC products made this way.

This is also a MAJOR fire hazard as well. I will be sure to make this known to others as that would be devastating for a fire to start in someone’s kitchen.

Ich habe eine teure Thermo Schüssel gekauft. Leider sammelt sich nach kurzer Zeit Wasser im Deckel dass man nicht mehr rausbekommt. Auch ist die warmhalteleistung nicht so das werbeversprechen. Bin wirklich sehr enttäuscht weil die thermoschüssel teuer war. Eine Anfrage bei pampered Chef blieb erfolglos. Der Service reagiert überhaupt nicht.

Normally, I love all the PC products. I have hosted several parties and always get great benefits. I am just recently upset that my electric grill/griddle has broken down after two years (all my other appliances I've had for YEARS and have had no issues). It is out of warranty. I tried the fixes mentioned on the internet, and what customer service told me to do, but it still just won't work. They are expensive! I would think an item like this would have a longer warranty OR they just need to make it better so it lasts longer.