Panda Express Avis 

Well, on an average me and my daughter go there once or twice a month to have lunch and it’s always been good except for yesterday. This is the most horrible food I’ve ever tasted and it’s the only reason why is because everything was basically burnt. I can’t remember what I ordered, but she ordered a three selections and so did I But that was horrible. I mean it’s not even edible and there is three people working there, but it was yesterday probably around 11 that we were there so that way you can check the employees that we’re working and I’m in Medford Oregon. I didn’t go up and say anything to them because they all look angry lol sorry. But they did anyways it would be nice to be compensated for this and I don’t mean get money back but get two more meals that’s great because I’m sure it’s not gonna be burnt the next time.
Thank you so much, Brenda

4765 Weitzel St, Timnath County. We arrived at 9:30 and they only had 3 types of stews, and one of them was dry. The food didn't look good at all. I really don't recommend it. The service was also bad; they were annoyed because they had to make more food even though the closing time is 10:30. The business closing time was very poor. In my experience...

Ordered mushroom chicken bowl, literally had one piece of chicken in it

I am currently at Panda Express at St. John’s Town Center, Jacksonville, FL. (November 8, 2025 at approximately 1:35 p.m. I went through the drive thru and encountered a worker by the name of Yanni. Yanni was extremely rude and lack customer service. I gave her my credit card and told her to wait a moment because I will have to unlock it. She said ‘thank you’ and closed the window. Immediately a declined notification came on my phone. She reopen the window with a serious expression on her face, clearly annoyed and stated that the card is declined. I replied “I know, I told you to give me a moment because it is locked.“ She puts on a fake smile and said “okay”. She closed the window again. I unlocked the card and was just sitting there because the window is locked therefore I couldn’t notify her to try the card again. Finally, she unlocked the window and try the card again, it was approved. When the food is ready, she open the window and shove the food bag in my hand and said have a great day with an attitude. I will throw the food away. I respond “Keep it”. I don’t need fake and rude courtesy and I will never support this Panda Express again. It does not take 1 minute to unlock a card. Please train your worker better. Learn to radiate kindness and patience, Yanni.

Do not go apply for a job at this place the lady that owns the store will not hire people over 40 to work in front of the store this is discrimination I will never eat her again and I intend to file a complaint with a better Business bureau and the Labor commission

I rarely get the opportunity to eat out, so imagine how excited I was when I pulled up to Panda Express. I ordered my favorite, 2 walnut shrimp entrees and a side, LISTED ON MENU for $10.50.
The girl taking my order asked if I was aware of the $1.50 up-charge for 'P'remium items. I asked where it stated this in the menu. She stated it was, however, there is ZERO mention of ANY extra charge. I asked her why she was trying to extort extra money from me for the item listed at $10.50. She said it was 'policy'. I asked her where this 'policy' was stated on the menu... it isn't. What the hell?? I told her I would pay the extra if the policy was listed on the menu. She started trying to explain the up-charge again.
I told her, keep your food, I'll take my business to another Chinese restaurant that doesn't try to charge more than their menu prices.

When I stepped up to the counter the server nearest me turned to his associate to continue his conversation. I complained and left. The Teriyaki place across the street got my business.

I would do zero stars if I could. Panda Express in Redmond WA. Don't order delivery. First off they want a tip before you even receive your food. Secondly if the tip is not enough they won't even deliver. Just say you put no tip and had cash, they miss out on Money they attitudes towards delivery seemingly are desperate for and hender them from getting, also risking bad reviews which obviously Panda Express loves or they would do better. Next .. I also guess Panda Express would rather lose customers lmao, than to tell their friends and family who deliver to respect their business. Another lmao cause I won't EVER have another problem with Panda Express because I'm done with them period, whether delivery pick up or dine in! I hope they realize in WA State, there are dozens of restaurants that serve what they CALL Chinese food.... Again lmmfao

I placed an order through the app and it wasn't ready when I arrived. It was for one meal, so there's no excuse. How is it that all these other people that order through the drive thru can get get their meals right away, and I couldn't with the mobile order?

For my lunch break I went through the drive thru being I know it wasn’t going to take long. When I arrived back to the office I noticed my order was wrong. So I got my receipt and called the store and spoke to the MOD Oliver. Little did I know how wonderful of experience he would make a small mistake that was made. Because of him I will tell everyone how he took care of me, and continue to go to that one store #3687! I will driver 10-20 miles if I have to just to go back to that store!! He was amazing and I just want upper management to know and provide him the compensation he deserves and put it out there that customer service is very hard to find, so if you have someone with great skills such as, take care of them! Thank you again Oliver you really made my day.

Once again the Piece of SHIT store failed . I will never go back, DO NOT BUY FROM THEM. They opened for maybe an hour, I ordered, they didnt have it 10 minute wait, I ordered something else, they DIDNT have it, 7 minute wait. She told me, WHAT DO YOU EXPECT, WE JUST OPENED AN HOUR AGO. LMAO... Never again. The last time I got food from the Centenial las vegas store it was Terrible. Sloppy and tasted like crap, I tossed it in the trash. Stay away from this place.

Panda Express is a large chain with many franchise owners. Some of them are just awful and some can be pretty good, especially when you are in a hurry.

We eat there maybe twice a year and we know which ones to avoid at all costs. It is a buffet line, but it is not a buffet. They have different prices for different amounts. For example, you can get a 3 item meal or more. They have a decent selection of drinks and the service is pretty nice.

Last time we went, we did take away. We had their orange chicken which was very good, the egg roll was overcooked and that sucked. The white rice was fine, just average, but fine. I did like the shrimp we ordered, it was not over cooked or over friend. It was good.

Parking is pretty easy. They can get crowded, but the line moves fast.

We will go back again when we just want some sort of bland, but decent food.

Noodles we're horribly under cooked. Teriyaki chicken, which is usually fantastic, had zero flavor. Used to go there all the time and be happy. All in all, just bad food. Actually signed up for the Panda Express app yesterday and dropped it the very next morning. EVERYONE, PASS THIS ONE OR YOU WILL BE HIGHLY DISAPPOINTED.

For me to find eggplant tofu, I have to go out of the way. Gone is the Beyond chicken. We are back to broccoli as the only plant based “protein” option in most of the United States. Way to alienate people who started recommending you to everyone and now has people asking me why I did.

Panda Express, please give us something plant based again. Millions of people live in food deserts or travel. You are letting down so many.

Terrible service, especially regarding their dishes. I ordered a broccoli and beef plate, and I only received two slices of beef! I will not be going back.
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I came by here last week and picked up lunch that had been pre iously ordered .
Honey Walnut Shrimp
Later at work when I opened it up for lunch , there was only 5 pieces of Shrimp .
I came back here today to eat before I want home . I explained to the girl what had previously happened .
She DID NOT even say a word … nothing !!!!!!
She DID NOT even offer an
“ I’m Sorry that happened “
NO offer of “ I’ll add 2-3 pieces of Shrimp on this order to make up for it “
ABSOULTELY NOTHING …
It makes me NOT even want to come back here …
I don’t mind paying the price + the extra $1.50 charge for Honey Walnit Shrimp … BUT …. I WOULD like to get what I pay for

I thought I was ordering spring rolls but I got mushy garlic rolls, yuk!

Eating at a place like that my standards are generally low, but the Culver Center location in Los Angeles lowered that bar even more. Louzy service, louzy food and trying to rip me off on top of it by charging me for an item I ordered by they ran out of and the server didn't bother telling me. When I asked her why I paid for an order I didn't get she snapped "We don't have any!" Unreal. Can not figure out why this place is so popular.

Do not go to panda express on e nine mile rd Pensacola. They do not speak food look very old. No one spoke we walked out would not have feed my dog there.

What went wrong is my food was delivered to the wrong address? And I couldn't get ahold of the delivery. Driver, he wasn't picking up this phone or answering the text messages. I called panda, spoke to the manager and he said there was nothing he could do so I was out $32. And out the food he told me to call DoorDash.Because even though the app was panda's DoorDash ran it.The number he gave me was busy all night long!!!!!!! I won't ever go back.There's too many fast foods and I won't recommend it to anybody.They were rude inconsistent.
And I'm on a fixed income and 68 years old.I don't need to be treated this way!!!!!!¡!