Really nice quality panels, but the main plus for this company is their excellent customer service. We encountered an issue 3 years later so reached out in hopes they would help. Most companies would... Voir plus
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Lisez les avis des autres
We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted t... Voir plus
L'entreprise a répondu
I can’t fault the panel company. I placed an order for panels along with trims and they were delivered within seven days of placing the order. The panels can be quite difficult to manage for one perso... Voir plus
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I have used Panelcompany around three times over the last couple years. Prices are competitive but unfortunately two of the orders have been delivered missing items. Customer service usually sorts it... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Panel Company
Coordonnées de contact
Amen Corner College Rd, S60 1EY, Rotherham, Royaume-Uni
- 01709 828339
- info@panelcompany.co.uk
- panelcompany.co.uk
4,5
Excellent
382 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Was simple to order ,arrived when they…
Was simple to order ,arrived when they said it would quality is excellent will use again
5 avril 2026
Avis spontané
Réponse : Panelcompany
Hi Anthony.
We're happy to hear that you're pleased with your order! Thank you for taking the time to review your experience.
Kind regards,
The Panel Company
THIS COMPANY HAVE GOT TO BE THE WORST I…
THIS COMPANY HAVE GOT TO BE THE WORST I HAVE DEALT WITH FOR MANY YEARS!
DO NOT ORDER FROM THIS COMPANY THEIR CUSTOMER SERVICE IS NON EXISTANT!
16 avril 2026
Avis spontané
Réponse : Panelcompany
Hi Robert,
We’d really value the opportunity to put things right and sent you a request for a few more details so our customer service team can get in touch with you directly.
Kind regards,
The Panel Company
Great company
Great company, shower panels look excellent and the customer service from James and Claire in the showroom was really good. Highly recommended.
16 avril 2026
Avis spontané
Réponse : Panelcompany
Hi Rob,
Thank you for taking the time to share your experience. We appreciate the kind words about our panels and customer service!
Kind regards,
The Panel Company
Réponse : Panelcompany
Hi Doug,
Thank you for giving your experience 5 stars! We appreciate the kind feedback about our service.
Kind regards,
The Panel Company
From start to finish excellent service
From start to finish excellent service, from the service in the shop to the delivery driver Simon and the quality of the acoustic wall panels, would definitely recommend this company, 10/10
26 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Christine,
Thank you for the kind words about our customer service and panels! We appreciate the feedback.
Kind regards,
The Panel Company
Fantastic
Fantastic. Proper saved my bacon on Good Friday. Very knowledgeable staff.
3 avril 2026
Avis spontané
Réponse : Panelcompany
Hi,
Thank you for the 5 star review! We appreciate the kind words about our customer service.
Amazing customer service
Really nice quality panels, but the main plus for this company is their excellent customer service. We encountered an issue 3 years later so reached out in hopes they would help. Most companies would wash their hands with it 3 years down the line, but Lynden went above and beyond to reach out to the manufacturer and to give us an excellent solution. Really happy with the service we received here. Thank you so much, we will probably be back again when we next move house!
27 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Leah,
Thank you for taking the time to share your experience! We appreciate the kind words about our customer service and are pleased to hear that you will order from us again in the future!
Kind regards,
The Panel Company
The best service ever!
I called up the company for last min delivery as I was in need of the panels asap. They gave me the best service ever and made sure I got my items in time. I couldn't ask for a better service. The staff members who I spoken to were amazing and helpful. I will highly recommend them to each and everyone.
27 mars 2026
Avis spontané
Réponse : Panelcompany
Hi,
Thank you for the kind words about our customer service! We're delighted to hear that it left a lasting impression and that you would recommend us to others.
Kind regards,
The Panel Company
I can’t fault the panel company
I can’t fault the panel company. I placed an order for panels along with trims and they were delivered within seven days of placing the order. The panels can be quite difficult to manage for one person however I did manage to manoeuvre them up the stairs to the bathroom on my own. I used Stixall as a grab adhesive and it worked really well. The panels look amazing. I would definitely recommend the panel company products.
27 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Richard,
Thank you for the kind words about our service! We're pleased to hear that you're happy with your new panels.
Kind regards,
The Panel Company
Amazing product and service.
Amazing experience from start to finish. I spoke to James and ordering was easy and smooth, I went with his recommendation and the acoustic panels that arrived were fantastic quality. 5 stars from me, in fact I'm so impressed I've already recommended them to 3 other people.
20 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Adam,
Thank you for the kind words about our customer service and panels! We appreciate your feedback and delighted to hear that you recommended us to others.
Kind regards,
The Panel Company
Jill Comboy
We visited the Panelcompay today and what a pleasure it was. Millie is amazing her advice and knowledge of products was so good. She took the time to show us a number of products with no pressure. The product range is amazing and to see the panels up in full sheets really helps. Millie is a credit to her team 👏
23 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Jill,
Thank you for taking the time to share your experience. We appreciate the kind words about our team member Millie!
Kind regards,
The Panel Company
Great experience
We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted to what additional extras we might need. She made the whole process feel straightforward and stress-free, and we left feeling much more confident about our choices. Great customer service!
21 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Jay,
Thank you for your kind words about our customer service. We really appreciate your feedback and are delighted to hear that you were happy with the service you received in-store.
Kind regards,
The Panel Company
James and Claire were very helpful as…
James and Claire were very helpful as always .Quality product as always .
17 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Damian,
Thank you for the kind feedback about our panels and team members! We appreciate it.
Kind regards,
The Panel Company
James and Clare were brilliant in…
James and Clare were brilliant in assisting me. Thanks to them and the quality of the materials,I and my customers are happy.
17 mars 2026
Avis spontané
Réponse : Panelcompany
Hi,
Thank you for taking the time to share your experience! We appreciate the kind words about our customer service.
Kind regards,
The Panel Company
James and claire always provide top…
James and claire always provide top class fast customer service when I come to weekly, to collect my panels.
Very friendly and welcoming
16 mars 2026
Avis spontané
Réponse : Panelcompany
Hi John,
Thank you for the kind words about our customer service team! We appreciate your feedback.
Kind regards,
The Panel Company
Matt in the Rotherham warehouse was…
Matt in the Rotherham warehouse was very helpful today. He made the process very simple and easy. He was polite and knowledgeable.
14 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Lauren,
Thank you for taking the time to share your experience! We appreciate the kind feedback about our team member.
Kind regards,
The Panel Company
The customer care service
The customer care service was second to none, so helpful and accommodating with all the information needed.
Absolutely best experience of shopping online. Thank you
14 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Jo,
Thank you for the 5-star review! We're pleased to hear that you were happy with our customer service.
Kind regards,
The Panel Company
Resolution of an Issue Handled Really Well
We had a small issue with a delivery.
Rather than wash their hands of it and saying computer says no Mr Rob Sainsbury took it upon himself to sort us out and pulled all the stops to get our correct delivery sorted particularly in a situation where the item we wanted was scarce stock
Well done Rob and the panel company
I am about to place my third order with them
3 mars 2026
Avis spontané
Réponse : Panelcompany
Hi,
Thank you for your kind words and patience regarding delivery. We're delighted to hear that you have chose to order from us again!
Kind regards,
The Panel Company
Keeping promises
Emailed asking for an improvement in delivery day and advised it would not be possible, however the date given could be taken as accurate. True to word, the panels arrived as promised. The driver was delightful and communicated the exact time of arrival.
9 mars 2026
Avis spontané
Réponse : Panelcompany
Hi Matthew,
Thank you for taking the time to share your experience! We appreciate the kind feedback about our delivery driver.
Réponse : Panelcompany
Hi Niall,
Thank you for the 5 stars! We appreciate your kind feedback.
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