Panera Bread Avis 

Today in Smithfield NC we wait for five minutes on window for a baguette. It was broken in half and not well done bake. Horri le baguettes, horrible all the time. Not fresh at all.

Deerfield IL.

The GM is a slimeball.

Service is with a frown, fake and phoney.

The soup,cookies & all dough is premade and shipped in a plastic bag. Its all overpriced junk.

Its always gross,nasty and filthy too!

I went to my local Panera in Hurst, TX to pick up lunch for a meeting. I gave my phone number for my rewards. Placed my order with no tomatoes and a pickle spear on the side. The guy at the drive through did not offer me my rewards (40% off my order) I had to ask about it. He handed me my order, did not offer me my receipt, forgot to give me my drink. I went inside, Nobody was upfront so I waited then finally and spoke with a store manager. She offered me free pasty. Gave me my drink (without a straw). Nobody inside was in uniform and they were all without name tags. The service was extremely disappointing and completely unprofessional. When I got to my office my sandwich was dry no sauce at all and they didn't hold the tomatoes and there was no pickle spear in which I had ordered.
EJ was the name on my receipt of the drive through attendant.

I frequent Panera a few times a week. I recently ordered a salad stuffer which I've had before. I have extra items added to it which are options when ordering. First of all the service was beyond slow. 4-5 employees in the kitchen all socializing. I went to counter to check on the status of my order and it was like I was interrupting their chat group. Very rude employee. Upon receiving the food, it was missing all the extras I asked for. There were two rock hard lettuce stems inside the stuffer and the overall contents did not fill the wrap. In the entire stuffer, there was one olive. Never again Panera!

The worst experience at location:
1747 Sheridan Drive
Tonawanda, NY 14223

If you want a piss poor sandwich that is a glorified Starbucks this place is for you. I would rather eat a dried dog turd than have that again. Was so bad I threw it away.

I asked no salt no pepper so salty I couldn't eat it. The bread was so dry n stale it fell apart just opeing the sandwich wrapping. The do called lettuce greens were older than me and thats saying something. An expense for a sandwich I had to throw out.

This is unfortunately the last time I will be ordering from your restaurant. This is the fourth time that my order has either been incorrect or items have been missing.

Every time I place an order, I order a Passion Green Tea, and for the fourth time, the beverage was not included. It is extremely frustrating to pay for an order and repeatedly not receive everything that was ordered.

In addition, my Carnitas Salad was very cold when I received it. I am very disappointed with the quality and accuracy of my order.

I don't know who is responsible for putting the orders together, but there clearly needs to be better attention to detail and quality control. I have ordered from other Panera Bread locations and have never experienced this level of poor service.

The Secaucus Panera Bread is, by far, the worst Panera location I have ever ordered from. Management needs to take responsibility for these recurring issues and ensure that customers receive what they order and that the food is prepared and served properly.

I am extremely disappointed and will be sharing my experience in a review.

I noticed The panera lasagna soup tasts over salty....why...it has a Sodium level warning!

I got one of the new bowls, broccoli was overcooked, it tasted bitter and rice was like it had been frozen, I couldn’t eat it, trashed everything.

My friend and I went to have dinner at Panera. We both ordered a small salad. When we receive the bowls of salad, they were less than 1/2 full. With 4 ½ slices of Chicken. I asked the manager on duty if this was a mistake or was the proportions right. She said yes. I took a picture of it and contacted the company. Corporate Management said:
Thanks for reaching back out, Karen. Sadly, we regret to inform you that we’re unable to share the exact portion sizes used in our recipes at this time.
Sincerely,
Matthew
Panera Bread Guest Care Leadership Team
I’m done eating at Panera. BAD Business!
I wish I could post the picture of my salad

Very over priced, let's get that out there first. Service is "meh" in most locations.
The taste and quality of most items is good, but the portions can be small.
God help you ordering on-line for pickup. Always check your order before leaving the store.
I'm surprised at times that this company is still in business.
Yes, I do go there about four times a year when desperate, but I'm always less than satified with the place overall.

The switch to par baked frozen bakery goods is the biggest mistake panera ever made. The worse is the bagels and the dreaded bagel flat. Absolutely no taste. And the texture is pretty bad. No way anyone confuses this with a fresh baked good. I mean if you are going to make such a major switch at least make it taste good. Had the worse egg white avocado sandwich today. I even questioned if the avocado was fresh. Is that frozen as well? Yuck guys.

Very disappointed with Panera (Corp Level decision making and management). Had been a member of the "sip club" annual membership paid for in January that included (unlimted) tea's, spaced with a few hours gap during the day. (Could stop in noon-ish time when leaving the gym and get a tea, and a bagel or something from the bakery and then return later in the day and get another tea and maybe a bite to eat). Halfway thru the membership year, they have now changed the from unlimited to a limited number each month (IS THIS A NEW VERSION OF THE OLD BAIT AND SWITCH). Just cancelled and will not renew going forward. All of the extra $$$$$ I spent on bakery, bagels, meals and such-- now I'm just going to keep in my pocket.

I had not been here for some time and I ordered one of the items I used to get “soup in a bread bowl”. I thought it was a joke when I was handed a tiny bread bowl with a small amount of soup inside.
The food was decent, but the shrinkage of the portion size means I will not be going back. This was less than half the size of what it used to be and it’s easier to cook at home then have to order 2-3 of the same item.

No one at front of restaurant, ordered on kiosk, hot roman sandwhich and asiago bread sticks,had to ask someone for a cup for drink. Food came out asiago sticks refrigerator cold ask ladies in window about it was told we can't take it back but you can microwave them. Cooks mistake, and now I am heating them up ? Like rubber. Did not eat. Sandwich was served cold not hot, which I ordered hot, and hardly any chicken on it. How disappointing, I could of gone to wawa. I spent over $ 30.00 for lunch and left tossing it. My friend was with me and she ate less then half of hers.
What a difference in your restaurants, the one in Port Charlotte is great!! This was such a let down , I am giving this embarrassing review. Do better for the next customer, maybe train at Port Charlotte fl location.

⁹Panera Bread in Raleigh North Carolina has a sign completely hidden behind a tree which I have pictures of on the left hand side of a driveway shared with a hotel that I went to on Friday night and was able to park in front of the hotel to the right coming in from work on Saturday night at 10:00 you could not see the sign on the left hand side of the driveway behind the tree and my car got towed out of the parking lot before they even started business well the next morning I parked at 10:00 at night by 7:30 in the morning when I came out my car was already gone Panera was nowhere near busy and when I contacted corporate they basically tell me that it's the towing company's problem it's not the towing company's problem when a sign is up on Panera Bread's property the towing company don't make the decision to come and Tow unless the manager calls them so they try to lie to the customers as well very angry and upset I had a handicap placard hanging in my window they didn't even take the time to see if I even had a wheelchair they don't care about even handicapped people and cause me to have to pay $305 so I could go to work that morning never will Panera Bread ever get a penny out of me again and I sent in photos that show the sign behind the tree and they still refuse to reverse this problem it just proves that Panera Bread is a company that will take advantage of tourist be careful when you're in strange cities don't share Panera Bread with anyone when you're out of town or you might be in a Tollway Zone and get your car towed they take a lot of pride in doing that I see

Ordered a drink after I ate. I stood at the counter waiting for my drink, the staff never acknowledged me. A woman who I think was the manager had to come out and ask them what was going on. The Drink was just sitting there, and know one thought to hand it to the only person that was at the counter. Horrible service experience, I will not return. almost 15 minutes total to get a DRINK!!!

One of my favorite places to go!! Love the food and staff who see me often. and the GM, Jerome, is always so welcoming and nice at the Murfreesboro location.

Coleson Myers, a leader at the Stapley and Baseline location, in Mesa, AZ. Seems to be really Evil, and untrustworthy, setting a bad example for the future generation, really selfish and is looking for personal gains before, the guest even puts himself over the babies that visit with their parents. This is really sad and low standards Panera Bread. Coleson Myers please seek help.

The app never works how it is supposed to the amount of add ons don't adjust for the drink size. You can no longer adjust how much milk you add. The employees are for the most part not helpful and just act helpless when presented with a issue where the app did not save settings. The app will not accept discount codes that are sent to you in the email if you have a discount already and always expire before your current discount is over. Get it together the app needs tons of work.