Panera Bread Avis 

$15 for a sandwich that had large holes in the bread and very little chicken on it. Mostly filler lettuce and then I found out that the lettuce they use is from the farms that have been causing all the stomach issues going on. Haven't been there in a while and don't plan to go back.

TERRIBLE
My first time at Panera Bread in Metairie Louisiana.
SO BAD !!
I ordered a cheesesteak -
It was horrible !
No flavor. Cheese was tasteless and tough.
Folks have to work hard to mess up a cheesesteak !!!
I picked a little meat off the sandwich but basically - It went in the garbage.
I will never go back
The ambiance is horrible !
No hand held menus ????
No Table service !!!
How does this place stay in business ???

Suggested Panera change their breakfast hours between six and 830. Because when I come in, they’re all out of frittata‘s or their soufflé’s. And I’m not getting my receipt back with my order today I believe I purchased two frittatas and only got one. It’s like the customer or something that interrupts their conversation with each other. Do not feel like I’m the target of their business Austin Landing.

Tuesday July 21, Mequon, WI, At 1:15 pm I ordered via the Panera App, 2 lunches at 1:15 pm. I arrived 1:39pm to find that my RPU order was not ready. I asked the Mgr DJ if he knew how much longer it would be? His reply was "We have lots of orders, I don't know when". Never asked my name or the order. I asked him to see if he could look it up to make sure the order was even received. His manner, attitude, tone and body language clearly was that of someone who didn't want to help me and he basically treated me as an undesirable problem to his day. DJ said he would check in back, but didn't go anywhere to look. Kept on talking to workers, unrelated to my situation. Many customers arrived after me and with orders (later order numbers) fulfilled before mine. Finally, 20 minutes, later I received my order. 1 salad bowl and a pick 2. [#6051716141603313] Very disappointed with how I was treated. DJ never even tried to make the moment right. No apology. No actual effort. No pushing the order through. No checking back with me. No customer-forward service. All of this in front of other workers, including a first day worker who wanted to help, but apologized for not knowing how, especially after observing that the manager was of no help. DJ was thoroughly dismissive. To a regular customer. Ruined my meal. My experience.
As a franchise and as part of a greater company doing business in our community, you are free to address this matter internally as you see fit. In regards to my patronage now and in the future, I sincerely ask what are you going to do to win back the possibility of my return, and to try to make it right, following the awful experience of today?

This is the 3rd time I recieved poor sandwiches being made from the fairport, NY location. This recent experience I recieved a bacon turkey bravo half sandwich that was flopped together. The bread was mismatched in size. The smaller slice of bread( almost a heal) was stale. Upon further inspection the meat and bacon fell out of the sandwich. I did not eat this sandwich. I get that employees have many orders to fill but rushing encourages sloppy food. I will refarin from eating from your company. Also your menu is too busy. Too many options. No clue whats represented on your menu driving up to the drive thru.

I am deeply disappointed by Panera's decision to unilaterally change the terms of the Sip Club subscription after customers have already signed up and prepaid. This isn't just about losing the "unlimited" benefit, it's about the principle.
If a company can take a customer’s money for a prepaid annual subscription and then cut the benefits mid-term with zero option for a prorated refund, it makes the entire concept of a "contract" completely meaningless. It’s an incredibly greedy and anti-consumer practice.

They use Potasium Bromate in their bread. And deceive customers by just stating in ingredients: "Dough Conditioner.....Will never buy again ! Deceatful azzwipes !

The manager today was so polite nd nice and helpful. I enjoyed the service, ease of ordering, and the condition of. the dining room.

I never post a OMG about a salad but OMG. I had the Greek Chicken Salad. Absolutely delicious. The ingredients were so fresh, the dressing was awesome. I will be having it again tomorrow.

Today I’m eating 1 star because as entering the restaurant I cleaned the chairs before sitting down and their was stains known to me as cocaine on the chairs. I ordered Everything Bagel and Green Tea. Mostly every visit here I order a chicken noodle soup which isn’t served til 10a. Waiting til 10a to order now there’s no soup or maybe specific one but when they went to go check it took them a long time to return back informing if there’s soup or NOT so of course I’m not getting the soup but just to rewind back after placing my order the young lady who serving never ring my buzzer nor called my name nor did my order have a receipt with my name on it like everyone else. She did the same thing yesterday not calling out my name for order so my food can just sit on the counter until I pick it up. What’s the purpose of the buzzer. I had never had a problem with making my orders with the cashiers. I did have an issue that I bought to a manager is when Inorder my soup I don’t receive a full bowl but when someone else ordered for me I received a full bowl. The manager said the texture of the different soups can be a factor since I ordered chicken and rice soup then the other was chicken noodle the noodle was less. This issues hasn’t been every visit but it seem as it is becoming. The more frequent I visit. Hopefully it’ll get better and not continue to get worse for me as I’ll continue to visit.Trips to Panera Bread. I was another time I got a hot green tea the person working then told me they wasn’t putting the hot water out but she can take my cup in the back and get the hot water no. Thanks Ma’am but as other people came in the hot water comes out

I spent $25 on the lobster roll and it was terrible. Dry, no seasoning and to mention just 2 big claws not even cut into chunks. It was very hard to eat. Worst meal ever.

cost has increased incredibly, and serving sizes have decreased. one or the other would have been preferable. food is good, but not that good.
also, "STUFF IT " is very offensive. i have not and will not try the product... i am not a homophobic, but ad delivered by a fem guy makes the product unappetizing. i will not be back.

I was trying to talk to a manager at 609 s Perryville road Panera, and I was quickly put on hold by someone named Delaney and she had me sitting on hold for over 5 minutes. I called back, and I sat on the phone for another 5-10 minutes. This is absurd especially when you are a manager

Hadn't been to a Panera in quite some time and won't be going back. Ordered the new Green Goddess Chicken Cobb ​Salad Stuffer -- it was pretty awful. The bread was dry and hard and the fillings weren't much better -- completely lacking in flavor. Couldn't locate the apple-wood smoked bacon in the sandwich. And to think I paid around $12 for this!!! Should have gone 2 doors down to Trader Joe's and gotten one of their pre-made sandwiches for half the price and gone home to eat it. Oh, well live and learn. Also, on my way out I noticed that their bakery goods seemed considerably reduced since the last time I visited. Not sure what that is about. Maybe this business is on its way out.

Your bagels are just BREAD. Your cream cheese is stagnant at best. An epic bagel fail!!!!

I order the platter with the stuffer steak bread when I got home I expected to see a platter in stead I saw a bread with I don’t k ow wry very disappointed It’s sowing out side a platter for -15.95 very bad

bread n what kin of steak who ever idea it was notttt good

I've had a few bad experiences at Panera in Statesboro GA, mostly due to poor customer service or bad management, but I never had any issues with the quality of their food or bakery items in the past. The pastries used to be excellent, especially the oversized croissants, bear claws, and cinnamon swirls. So it had been a while, but I used their drive-thorough today to order two croissants and two bear claws. Was I ever shocked when I got home and saw what passes for a Panera croissant and pastry now.

Each croissant was about 4 inches across and sliced in half, which I didn't request or want, and they looked like prepackaged soggy grocery store items. The croissants were claggy not flakey. The bear claws were about half the size they used to be and were billed as almond pastry instead. They tasted nothing like the pastries from a few years ago. Just awful, cheap tasting junk. $15.44 for four generic grocery store pastries. Never again.

10553 Cicero Ave
Oak Lawn, IL 60453
United States Terrible Customer Service – Very UnprofessionalI am extremely disappointed with my recent visit to this location, which used to be my favorite Panera. I arrived after 6:00 PM and was told they were out of coffee. Later, we bring light roast coffee because I waiting in the line to return and get my money.Then, I tried to order a pick-two mix-and-match deal with a chicken cranberry walnut salad sandwich and tomato soup.The cashier told me they were out of tomato soup. When I asked for broccoli cheddar instead, she claimed it wasn't on the list for the deal. I do not eat their chicken noodle or onion soups, so this was incredibly frustrating.Instead of handling the situation professionally, the employee went to the kitchen, said something to the other staff members, and they all started looking on my way laughing. It was a completely nightmare situation and made me feel very uncomfortable. Eventually, they suddenly "found" the tomato soup, but the staff continued to giggle and look at each other the entire time. No one ever apologized for the confusion or their rude behavior. They acted like they didn't care about the customers at all! I am still upset about how I was treated and do not know if I will ever come back to this location.

I ordered ciabatta cheese steak, sat there for a 1/2 an hour when they finally came out, told me they were out of steak. I said, give me a toasted Italiano instead, it was barely toasted and had about half the ingredients. And then also ordered French Onion Soup for the first time.It was almost all water.\nWhat's the worst soup I ever had?\nDon't ever go back to panera bread.

Ordered breakfast boxes and everything came loose and late for a Board Meeting. How embarrassing to have them have to open the sandwiches to find out what it is...nobody wants to touch it after someone else has to open it. They were late with the order and didn't seem to care about my concerns when I called the manager. This is not the first time but may be the last time!