Dear Tony,
Thank you for taking the time to leave a review. We’re genuinely sorry to hear of your frustration and understand that publishing can feel overwhelming, especially when managing it independently.
However, we’d like to clarify that you are not currently a client with us, as you have not signed up for any of our services or made any payments. While we have not officially worked on your book, we’ve made every effort to assist you informally. This included multiple email exchanges and offering you over 40% off on our publishing services in an attempt to accommodate your financial circumstances.
Unfortunately, without formal engagement, there is a limit to what we can provide. Despite that, our team has done its best to offer guidance and support where possible, free of charge.
Given that no project was started or completed with Pantheon Publishers, we respectfully ask that you consider updating or removing this review, as it does not accurately reflect the quality of our services or the experience of an actual client.
We sincerely wish you all the best with The Fresh Foods Grand Day Out and remain open to supporting you in the future if circumstances allow.
Best regards,
Pantheon Publishers Team