Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriatel... Voir plus
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Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriatel... Voir plus
L'entreprise a répondu
It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual i... Voir plus
I appreciate that they gave my Chop-rite meat grinder order a fast push so I could get my venison ground. I found this company after a frantic search when my Cabela's Chinese grinder suddenly wore... Voir plus
The fine folks at Pantry Paratus offer ONLY products that they can personally recommend, so I know that I am buying the best of the best. And all it takes it a quick conversation with Chaya at Pantry... Voir plus
We long for simpler times when we had an active part in bringing food to the table to share with family and friends. Pantry Paratus equips people for kitchen self-sufficiency with the right tools for pantry preparedness. We also feature a blog full of food science and how-to articles to help you achieve your goals for healthy living.
201 E. Lyndale Ave #428, 59601, Helena
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One of kind... personal service and great products. They stand behind their word.
Absolutely love this company! This is my 3rd purchase from them and will definitely be checking back as things need to be replaced and repurchased! They have excellent customer service and your order ships out fast! They also have great prices!
They did a great job with communication however my order took close to 3 weeks. Shipping was part of the problem but for the supply of what was ordered took entirely to long.

Réponse de Pantry Paratus
I'm first time customer. Ordered a case of Red Feather butter. A few of the cans appeared to had leaked in shipping from distributor,( not Pantry Paratus). Called Pantry Paratus and spoke to Chaya personally. Had replacement three days later.
When I saw the Roo in a magazine, I knew I had to have it! Arriving a day earlier than expected, I was not disappointed. Excellent quality and design! I can't wait to use it in my garden!
my coupon didn't work. i sent an email and had a credit back on my card the day before the actual charge.
Wonderful company to deal with - first place I go to look for something.
I love all the products I have purchased from Pantry Paratus and the service has been outstanding.
Good job on taking order. But then I waited 3 weeks with no order being comferm then another week I get order but only half of it.still no comformation on order as to went sent.

Réponse de Pantry Paratus
I ordered a knife for my grinder and either I ordered the wrong item or I was shipped the wrong item by mistake. Nevertheless I made one phone call to customer service explaining my situation and two days later I received the right item through express mail. They were great at understanding and were very pleased to help me. I am now one happy customer. I will be doing business again with Pantry Paratus.
Each order is shipped quickly and the value is amazing. Great products
This is the first time I have ordered from Pantry Paratus, and my purchases will be Christmas gifts, so I can't evaluate the products.
I can say that it is easy to find items on the Web site. The presentations are accurate and appealing. The sale prices are quite good, as well as free shipping. Also, communication about a back order was immediate, and they gave me the choice of canceling. Also, my items were delivered within a couple of days, and we're in perfect condition.
I ordered something and received an e-mail quickly saying they were out of that color, and asked if it was for Christmas and if so I'd need to pick another color. It was, so I picked a new color and just a couple days later it arrived at my house. Very quick and courteous.
Order came right on time. Exactly what I wanted. Very happy, thank you.
I had a question about a part. So I sent them a email they return my email within a day. They told me they would have to contact the manufacturer to make sure that I get the right part I received an email within a day to order the part that I needed very helpful and fast shipment. Very much appreciated
Had a little trouble during checkout and emailed Pantry Paratus. The owner responded within an hour and even called me to get my order through right away over the phone.
The company goes above and beyond what someone would expect to ensure their customers get an amazing experience. Very personable and just an all around great company to do business with. I would without hesitation recommend Pantry Paratus to anyone.

Réponse de Pantry Paratus
I have bought many items from Pantry Paratus and always check first with them on products they might carry. Chia (sp?) is all about customer service and product knowledge. I have recommended the company to others.
Quality products, lots of items to choose from, reasonably priced.
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