Pantry Paratus Avis 

90
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriatel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual i... Voir plus

Noté 5 sur 5 étoiles

I appreciate that they gave my Chop-rite meat grinder order a fast push so I could get my venison ground. I found this company after a frantic search when my Cabela's Chinese grinder suddenly wore... Voir plus

Noté 5 sur 5 étoiles

The fine folks at Pantry Paratus offer ONLY products that they can personally recommend, so I know that I am buying the best of the best. And all it takes it a quick conversation with Chaya at Pantry... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Magasin de meubles

Informations provenant de diverses sources externes

We long for simpler times when we had an active part in bringing food to the table to share with family and friends. Pantry Paratus equips people for kitchen self-sufficiency with the right tools for pantry preparedness. We also feature a blog full of food science and how-to articles to help you achieve your goals for healthy living.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,5

Tous les avis

(90)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

One of kind..

One of kind... personal service and great products. They stand behind their word.

3 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Love This Company!

Absolutely love this company! This is my 3rd purchase from them and will definitely be checking back as things need to be replaced and repurchased! They have excellent customer service and your order ships out fast! They also have great prices!

1 avril 2017
Avis spontané
Noté 2 sur 5 étoiles

They did a great job with communication …

They did a great job with communication however my order took close to 3 weeks. Shipping was part of the problem but for the supply of what was ordered took entirely to long.

31 mars 2017
Avis spontané
Logo de Pantry Paratus

Réponse de Pantry Paratus

Thanks for the positive note about our communication, but you are perfectly right--that order did take way too long! It took us nearly a week to get a straight answer from USPS that your order was actually lost. We learned, for next time, to not waste so much time in the process. We apologize for your dissatisfaction, and are grateful for your honest review.

Noté 5 sur 5 étoiles

Fantastic!!

I'm first time customer. Ordered a case of Red Feather butter. A few of the cans appeared to had leaked in shipping from distributor,( not Pantry Paratus). Called Pantry Paratus and spoke to Chaya personally. Had replacement three days later.

27 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Roo garden apron, yeah!

When I saw the Roo in a magazine, I knew I had to have it! Arriving a day earlier than expected, I was not disappointed. Excellent quality and design! I can't wait to use it in my garden!

24 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Outstanding!

I love all the products I have purchased from Pantry Paratus and the service has been outstanding.

20 février 2017
Avis spontané
Noté 1 sur 5 étoiles

Meat press parts.

Good job on taking order. But then I waited 3 weeks with no order being comferm then another week I get order but only half of it.still no comformation on order as to went sent.

4 février 2017
Avis spontané
Logo de Pantry Paratus

Réponse de Pantry Paratus

Thanks for the review, but we are sorry for the lack of communication that you received from us! We were unable to get clear information from the manufacturer (which we are still trying to resolve), but we emailed you this week concerning the problem. You might want to check your spam filter if you did not receive our communication!

We showed that your order shipped but did not hear from you that it was incomplete. We want to resolve that, but please communicate with us via customer@pantryparatus.com so we can find out what you did receive and what is still missing, otherwise we are unable to move forward with helping you.

Noté 5 sur 5 étoiles

Great company with great customer service.

I ordered a knife for my grinder and either I ordered the wrong item or I was shipped the wrong item by mistake. Nevertheless I made one phone call to customer service explaining my situation and two days later I received the right item through express mail. They were great at understanding and were very pleased to help me. I am now one happy customer. I will be doing business again with Pantry Paratus.

7 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

1st impression

This is the first time I have ordered from Pantry Paratus, and my purchases will be Christmas gifts, so I can't evaluate the products.
I can say that it is easy to find items on the Web site. The presentations are accurate and appealing. The sale prices are quite good, as well as free shipping. Also, communication about a back order was immediate, and they gave me the choice of canceling. Also, my items were delivered within a couple of days, and we're in perfect condition.

22 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service

I ordered something and received an e-mail quickly saying they were out of that color, and asked if it was for Christmas and if so I'd need to pick another color. It was, so I picked a new color and just a couple days later it arrived at my house. Very quick and courteous.

22 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Apron order

Order came right on time. Exactly what I wanted. Very happy, thank you.

16 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Helpful

I had a question about a part. So I sent them a email they return my email within a day. They told me they would have to contact the manufacturer to make sure that I get the right part I received an email within a day to order the part that I needed very helpful and fast shipment. Very much appreciated

12 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Had a little trouble during checkout and emailed Pantry Paratus. The owner responded within an hour and even called me to get my order through right away over the phone.

6 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer Service

The company goes above and beyond what someone would expect to ensure their customers get an amazing experience. Very personable and just an all around great company to do business with. I would without hesitation recommend Pantry Paratus to anyone.

21 novembre 2016
Avis spontané
Logo de Pantry Paratus

Réponse de Pantry Paratus

We are very sorry but we had no record of your call. Please ensure that you called 406-334-0185. We just left a message for you, and we know that we will be able to resolve this problem quickly. You can also reach us via email at customer@pantryparatus.com We want to make sure that you are pleased with your order in every way, to include our customer service.

You have our commitment that we will make this right.

Noté 5 sur 5 étoiles

Excellent

I have bought many items from Pantry Paratus and always check first with them on products they might carry. Chia (sp?) is all about customer service and product knowledge. I have recommended the company to others.

31 octobre 2016
Avis spontané

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