Amazing clothes & excellent quality Washable - perfect fit for me Totally brilliant from order to delivery Thank you I love Paolita
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Amazing clothes & excellent quality Washable - perfect fit for me Totally brilliant from order to delivery Thank you I love Paolita
L'entreprise a répondu
Absolutely gorgeous summer and resort wear brand. To visit the Notting Hill boutique and have Valentine’s attentive and knowledgeable help is a true shopping treat. Accessories from all over the wo... Voir plus
L'entreprise a répondu
Gorgeous prints and well made quality clothing. Everything that I have ever ordered from them looks exactly the same as it does on their website. Great company to deal with. No problems in terms of or... Voir plus
L'entreprise a répondu
I was really looking forward to receiving my Paolita swimsuit, as it is a beautiful and relatively high-priced piece. Unfortunately, my experience was a little disappointing. Firstly, the deliv... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
176b Westbourne Grove, W11 2RW, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt delivery easy to use website and great choice. Thanks

Réponse de PAOLITA
I ordered bikinis and dresses with delivery to the EU, I returned a few pieces and had contact with customer service.
Everything was perfect!
First of all: The products were simply amazing. I had ordered bikinis for thousands of Euros from other brands before and sent everything back because they cut in even though I went one size up. Every single piece I ordered from Paolita fit and I did not size up. After one beach holiday they still look fabulous.
Delivery to EU went absolutely smooth. Everything was sent from Bulgaria. If needed, they will transfer the goods from UK to Bulgaria before sending to the customer so that there will not be issues with customs.
I also had to return a few things. I ordered more than my budget allowed because I did not expect all pieces to fit so well. I was really sad I could not keep everything. Return to Bulgaria and refund went quick and absolutely issue-free.
Lastly, I had contact with Paolita customer service as I was worried about the refund - in hindsight absolutely not needed. They replied same day or next day, a real person, no bot, and were super helpful. For another order they even found me a dress that was sold out online in one of their stores and made it available for me to purchase online.
The customer service experiences was one of the best I have ever had.

Réponse de PAOLITA
Beautiful pieces and the fitting is very nice. The only shortcome is UPS made me pay around £120.

Réponse de PAOLITA
It was a rare shopping experience for me as Anthony (I hope I remember his name correctly) was the best sales assistant I have ever met and I’m nearly sixty! I browsed without interruption, tried on a few pieces and Anthony decided that the buttons on my trousers I had tried on needed adjusting so took them all off and adjusted them for me! That is service!!
I’ll be returning.

Réponse de PAOLITA
High quality, very original prints and super stylish cuts. Very responsive and helpful team when i contacted them by email re sizing. Beautiful beautiful clothes!

Réponse de PAOLITA
Feel great after buying a new bathing suit and cover up!

Réponse de PAOLITA
I get my order today after almost 2 weeks. I pay a lot of shipping and you should send for this price with courier like UPS. But you send with normal post and it comes be greek post Elta. Also the packaging of the bikini should be in a bag for this price range and label. That's why I'm not satisfied and wouldn't order again.

Réponse de PAOLITA
First time I've used this service. It was a very good experience. The product is very high quality and the service was fast.
I'm very happy with my purchase.

Réponse de PAOLITA
First time I have ordered from Paolita. Service was good, delivery prompt. I thought £7 delivery charge within the UK from London to Fleetwood was a bit extreme for a dress.
Item ordered was a summer dress for holiday. Pretty pattern but I felt it was also overpriced (even in the sale) for what it was. The material felt fairly cheap and fairly flimsy, the quality was not what I expected. I would of definitely returned the dress if I didn’t need something for holiday. I doubt I would wear this back home in the Uk due to the quality was not what I had expected. Little bit disappointed probably could of bought something better on the high street. Although on a high note the pattern was lovely.

Réponse de PAOLITA
I love the Notting Hill shop, was looking for a gift for my girlfriend and staff were really helpful to find me the right gift

Réponse de PAOLITA
Friendly and quick customer service, and such a beautiful well crafters product. My wife was thrilled with this gift

Réponse de PAOLITA
Dresses arrived so crushed I couldn’t judge them. Kept 1 out of the 2

Réponse de PAOLITA
Still not received my dress 😕 hoped to wear at weekend

Réponse de PAOLITA
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.