I recently ordered two pairs of wide fit shoes from Paradox London ahead of a bridesmaid appearance in 2027. I'd emailed to ask about stock in a specific size and was helped brilliantly by Aamna, who... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lots of lovely shoes, in various styles, colours, width fittings, comfortable inner soles, and reasonably priced. Previously bought shoes from Paradox London, however on this occasion I returned my... Voir plus
The white block heeled shoes were smart and attractive but unfortunately the size 7 were not true to size . Too narrow for myself and too short for my daughter who has slim feet .
Excellent wide fitting shoes! Beautifully wrapped, arrived smoothly, very straightforward returns process, quality of shoe is high. I have never been able to find a wide fitting shoe that gives me s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our mission is simple; to create footwear that makes you confident, comfortable and feel your best every step of the way. We want to change the myth that you have to choose between looking stylish and feeling comfortable. We believe that confidence begins from the ground up and the perfect pair of shoes can empower everyone to feel incredible.
Coordonnées de contact
Garman Road 2, N17 0UG, London, Royaume-Uni
- paradoxlondon.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible
Terrible, the strapping is visible on the bottom of the soles, you can feel the DISCOMFORT. I tried them on and they marked so I'm unable to get a refund, The circus is posting them back to me. I'd say it's designed to mark, the strapping under the shoes makes a print when pressed down, by the weight of when you stand up!
Unless you weigh as little as a feather 🪶 😏
I'd be too afraid to wear them, as I'd fear the shoe would fall apart, if you pull the material the footing would tear away from the sole, must be UVA GLUE!! a COMPLETE WASTE OF £65 I'm annoyed to say I bought 2 pairs in different colours thinking it was trusted as it has Debenhams on the website 😆 such a dope I am, NEVER BUY FROM THESE COWBOYS 🤠
Love love love
Love love love!
The most comfortable heels and a good price, can’t wait to wear them all summer.
Lovely shoes
Lovely shoes, quick delivery. Unfortunately I was unable to do the buckle up. So sadly had to return.
Worst shopping experience ever!
Worst shopping experience ever!
I bought a pair of pumps from Paradox London, but they didn’t fit, so I contacted customer service for an exchange. After days of frustration, I was told I had to ship the item from Lahore to Karachi. Despite multiple confirmations that my replacement size would be held, I was later told it was out of stock. I was offered a used, damaged sample or another item—but I’d have to pay extra for their mistake.
After 21 days of wasted time, I was denied a proper solution or refund, despite having full proof of all interactions. Paradox London has the worst customer service and their business practices are dishonest. I’ll never shop here again and strongly advise others to avoid them.

Réponse de Paradox London
Had an issue with Damrlza handbag
Had an issue with the handle on my Damelza handbag at the Wedding on Saturday. Called just spoke with Sophie, thank you Sophie, replacement on it way
Excellent company.
After previously purchasing lovely wedding shoes from paradox purchased again with a bag. When out of my control I needed to change the colour of both Paradox did me a straight colour swap within 5 days of returning them. New colour is lovely. They could easily have refused after I had the items for a few months waiting for the wedding. They have gone above and beyond and I am extremely grateful to all concerned. Would definitely recommend Paradox.
Beautiful comfortable occassion shoes
I find it difficult to find nice comfortable occassion shoes and was glad to discover Paradox. I ordered two pairs of sandals with matching bags. I selected the items I wanted and returned the others. The whole experience of ordering, returning and receiving my refund was smooth and problem free. I would definitely use Paradox again.
Great wedding shoes.
I brought some blue Sparkle shoes for my sons wedding so comfortable given that I can never buy pretty shoes I have wide feet and one foot bigger than another beautiful shoes great quality I will be buying more.
paradox London… A quality Scam
A very well know brand paradox London has highly disappointed me with its quality and customer service. Heel broke after wearing Twice on regular titled flooring, there was no heel tip and instead it was a metal screw inserted in it. I took it to the outlet , sales person was rude and not accommodating at all, he was not ready to believe that it broke after wearing twice and making assumptions if it was wore on rocks, grass etc
The shoes are extremely uncomfortable and not worth the money. Please Do Not waste your money on such brands who do not respect their customers and provide them poor customer service
Beautiful comfortable shoes
Beautiful comfortable shoes, wide fit perfect for me, super fast delivery, can not fault this company.
damaged shoes, no refund, no return option
Company sent out damaged shoes, but customer service have said its ok because the sheos were in the sale. Do not buy poor quality, poor customer service, family run business that needs to sort itself out. Avoid! Funny really because If you return damaged items/bos they keep the item and your money, lose lose.
Very poor quality and bad customer service
Bought a bag from here…Feels like cardboard covered in glitter! Really poor quality. Sent back and had email saying they won’t accept as been used! Did not receive bag back as promised. Either way it was £35 totally wasted
Ridiculously narrow shoes! The shoes were in sale had cost…
As shoes were in sale had cost literally under £40 and no matching bag to go with them, I had to pay postage cost. They arrived are way too narrow for size 7 for my bridesmaid to wear so had to return for refund in which they deducted £2.50 postage! Lovely shoes but way to narrow as no size 7 foot could scientifically be that narrow. I’ve size 8 wide for wedding and they’re massive, your sizing is mental! If John Lewis’s actually had them in their shop I could’ve tried them on but it seems everything is online so expect crazy sizing!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







