Parimatch india website and customer service is very bad, they are unable to refund my missing payment transaction, it's been deliberately delayed every time. They don't provide proper customer suppor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Did a vip transfer to parimatch, played a bit and then they took away my vip status and blocked withdrawals. They asked for documents, I waited like 6 days, then they told me to upload docs again plus... Voir plus
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Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... Voir plus
L'entreprise a répondu
I'm only rating so I can comment on other people's reviews. Most of the 1 stars are because they lost money 🤣 it's a gambling site ffs. "I put in £20 and had no bonus" 🤣🤣 the one review the guys sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Coordonnées de contact
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
Information importante
2,7
Bas
644 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 49 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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a absolute disgrace they closed my…
a absolute disgrace they closed my account after i lost for no reason stay well clear from them
4 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for taking the time to write a review Chris. We are sorry to hear about your disappointment.
Can you please contact us via Email or Message to have a look into your case? Many Thanks
Pablo the guy I was speaking to was…
Pablo the guy I was speaking to was very helpful and understanding, I will be telling friends and my followers on Facebook and instagram about the help I got..
8 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5-star review; we truly appreciate it. We will make sure to pass this feedback on to Pablo. If you need any further assistance, please don't hesitate to reach out to us.
Ana was very friendly and sorted my…
Ana was very friendly and sorted my issue with my free bets. Too service
7 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5-star review; we truly appreciate it. We will make sure to pass this feedback on to Ana. If you need any further assistance, please don't hesitate to reach out to us.
Alan sorted my problem out quickly…
Alan sorted my problem out quickly efficiently...a credit to your company
4 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Hi Craig, thanks for the wonderful feedback! We will be sure to pass this along to Alan for you. Have a great weekend ahead!
Fraud App Hai Pari Match Fake Hai Yeah…
Fraud App Hai Pari Match Fake Hai Yeah Log Meri I'd Block Kardi 12000 Pada Hai Abhi Bhi Mera Usme
Withdrawal Nhi Dera Hai Bolra Hai
Illegal Activities Ki Hai I'd Me Main
I'd Khud Illegal Hai Aur Mujhe Bolte Hau
30 mars 2024
Avis spontané
Réponse de PARIMATCH.co.uk
We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts.
We are run separately from them, Parimatch UK is operated by BV Gaming, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965).
We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.
Could you please remove the Review as it's not aimed for us. Thank you for understanding.
They helped me out with my bonuses and…
They helped me out with my bonuses and I’m very greatful and great customer service to
26 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Hi Rachel, thanks for the wonderful feedback! Do you recall whom you spoke with? Have a great day ahead.
Helpful Customer Service
Levente was really helpful with solving my issue - it wasn't letting me opt in to a welcome offer and Levente manually did it for me.
23 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Hi Joe, we are to pleased to find we were able to help with your promotion issues today. We'll be sure to pass this feedback over to Levente. Have a great week ahead! :)
Perfect customer service service…
Perfect customer service service Levente help me in few minutes and credit my freebets right away. Thank you!
23 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Hello Maria, we are to pleased to find we were able to help with your promotion queries today. We'll be sure to pass this feedback over to Levente. Have a great week ahead! :)
Deposit Issue Report
Deposit Issue Report
To: Parimatch Support Team
I am writing to report an issue with my recent deposit. On 8th March 2025, I attempted to deposit ₹15,000 into my Parimatch account using UPI. The amount was deducted from my bank account, but the deposit was not successful and the amount was not credited to my Parimatch account.
*Transaction Details:*
- UTR No: 828254485628
- Date: 8th March 2025
- Amount: ₹15,000
- Mode: UPI
- Name: Meena Singh
- User ID/Player ID: 964848612
Despite several attempts to contact the Parimatch support team, I have not received any response or resolution to this issue. It has been several days since the incident, and I am still waiting for my deposit to be credited to my account.
I urge you to look into this matter urgently and assist me in resolving this issue. Please let me know if any additional information is required from my end.
Sincerely,
Meena Singh
8 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts.
We are run separately from them, Parimatch UK is operated by BV Gaming, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965).
We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.
Could you please remove the Review as it's not aimed for us. Thank you for understanding.
I signed up and was waiting for the…
I signed up and was waiting for the sign up bonus which I didn’t receive after 2 days, so I contacted support and Louis was great and got the bonus to me within minutes! Which i greatly appreciated as I don’t normally leave reviews but thank you!
18 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Hi Jason, we're pleased to learn that your issue was resolved for you in the end. We'll be sure to pass your feedback over to Louis, many thanks! Have a great week ahead! :-)
Perfect!
I had a bit of a confusing case that Alan had the misfortune of having to deal with, however, Alan was quick and efficient to get to the root of the problem and find a resolution. Happily rating Alan 5 stars.
Thanks Alan
Dan
16 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5-star review; we truly appreciate it. We will make sure to pass this feedback on to Alan. If you need any further assistance, please don't hesitate to reach out to us.
great customer service from ana and…
great customer service from ana and anvi.
12 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your review, Ryan, we will be sure to pass this on to Anyi and Ana, for you. Should you require any further assistance, please do not hesitate to contact us.
Réponse de PARIMATCH.co.uk
We are sorry to hear that you are unhappy with our site, please be advised that we are Parimatch UK. And have no affiliation with any other Parimatch Domain.
Keiron thanks a million for sorting out…
Keiron thanks a million for sorting out the issue that I had with the account, 10/10 service, You have been extremely helpful and polite. Total credit to the company. Wish you all the best. Many thanks Jaime
6 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your feedback, Jamie , it is greatly appreciated. We will be sure to pass your kind words onto Keiron for you. Should you require any further assistance, please do not hesitate to contact us.
Jokester
Signed up with the new customer promo and then they precede to tell you that you’ve got an account with a sister bookmaker from about 20 year ago haha, so you don’t qualify. Which is a totally different name and no other way you’d know it’s related. Bizarre stuff.
5 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for taking the time to write a review Gaz We are sorry to hear about your disappointment.
Can you please contact us via Email or Message to have a look into your case? Many Thanks
Very easy to get on with with
Very easy to get on with with. Great customer service. The agent I dealt with (Sue) was super helpful in sorting my joining bonuses out for me. 10/10
2 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for the time to write this review.
We are happy that Sue could help you to regard your bonuses.
If help is needed, we are here 24/7 for you.
Have a great day!
Signed up and spend £10 to get the…
Signed up and spend £10 to get the welcome offer however didn’t stake the minimum bet which I didn’t see.
Spoke to Benedict’s and realised my error so credited me my welcome bonus . Thank you and appreciate you 👍
1 mars 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, we will be sure to pass this on to Bene for you. Should you require any further assistance, please do not hesitate to contact us.
No withdrawal and account closed by them(fraud)
Hi, my id 15636689.
I have £925 balance left on the account, parimatch first restricted my account and then closed with no notice or explanation, customer service is useless and duediligence as well as security parimatch is ignoring my multiple emails sent to them, Im not able to withdraw the funds or login into my account. To me they are doing fraud activities as they are holding onto my positive balance funds and not replying back. Do not use their service as if you will have a big balance on your account, they will restrict you from betting and withdrawing your funds, then block/close your account and not reply to your messages or emails, the worst, once again the most horrible experience and atrocious bookies I've ever used in my life, don't risk investing your money here!
17 février 2025
Avis spontané
Réponse de PARIMATCH.co.uk
We are sorry to hear that you are experiencing issues with your account. Please be advised that for a response from our account security team, it can take up to 5 business days.
Good customer service experience
Good customer service experience - Gloria was great and resolved my issue quickly and satisfactory - refreshing to have responsive customer service so thank you
24 février 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, G Harris , We will be sure to pass this onto Gloria for you. Should you require any further assistance, please do not hesitate to contact us.
Dealt with by gyorgy Top marks very…
Dealt with by gyorgy Top marks very considerate
20 février 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you so much for the kind words Dave ! I'll be sure to pass this on to Gyorgy. We really appreciate the 5 star review Have a great day!
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