Parimatch india website and customer service is very bad, they are unable to refund my missing payment transaction, it's been deliberately delayed every time. They don't provide proper customer suppor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Did a vip transfer to parimatch, played a bit and then they took away my vip status and blocked withdrawals. They asked for documents, I waited like 6 days, then they told me to upload docs again plus... Voir plus
L'entreprise a répondu
Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... Voir plus
L'entreprise a répondu
I'm only rating so I can comment on other people's reviews. Most of the 1 stars are because they lost money 🤣 it's a gambling site ffs. "I put in £20 and had no bonus" 🤣🤣 the one review the guys sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.
Coordonnées de contact
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@parimatch.co.uk
- parimatch.co.uk
Information importante
2,7
Bas
644 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 49 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service!
My bad,made a mistake with the sign up offers so contacted Levente at customer help and he resolved my issue very fast and with no hassle whatsoever. Brilliant service…. Cant recommend highly enough.
17 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your lovely review Ash, we will be sure to pass this on to Levente as well! If you should ever need any further assistance, please don't hesitate to get back in touch.
Had an issue with sign up offer Gina…
Had an issue with sign up offer Gina was polite and helpful and managed to resolve my issue without any fuss
15 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your lovely review Ryan, we will be sure to pass this on to Gina as well! If you should ever need any further assistance, please don't hesitate to get back in touch
Katherine was amazing
Katherine was amazing . Explained to her my problem and was sorted in under 3 minutes. Fantastic customer service 5⭐️
15 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Katherine was able to resolve your issue quickly and efficiently. We'll be sure to pass along your feedback to her. Have a lovely rest of your day!
Great service Gina was great help 10/10
14 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Gina was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Benedicta was a great help
Benedicta was a great help, quick to respond, polite and professional.
14 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Bene was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Gina was incredibly helpful!!
14 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Gina was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to her.
Jim helped me with a problem i had over…
Jim helped me with a problem i had over a 3 bet that I had 2 msg twice over but Jim sorted quicky for me cheers
8 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for sharing your experience! We're glad Jim was able to resolve your issue quickly and efficiently. We're happy to have been able to assist. We'll be sure to pass along your feedback to him. Have a lovely rest of your day!
5 star Jim
Spoke with Jim today regarding a new sign up. He was clear, fast and ensured he had answered all the questions he could and pointed me in the direction to get the answers he didn’t know. Refreshing customer service.
8 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your feedback! We're delighted to hear that Jim provided clear and efficient assistance regarding your sign-up. We appreciate your kind words, and we will be sure to pass them along to him. Take care, and have a lovely rest of your day!
Steve was fantastic
Steve was fantastic. Resolved my issue within 5 mins. Im happy. Thankyou Steve.
6 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Steve for you. Should you require any further assistance, please do not hesitate to contact us.
The site didn't work anymore for me and…
The site didn't work anymore for me and my money still there , i feel disappointed really
30 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Please contact us on help@parimatch.co.uk, and we will be happy to check this for you.
Great customer service
Great customer service , great response time and quick resolution . One of the best
Jim was great
4 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Jim for you. Should you require any further assistance, please do not hesitate to contact us.
Had to contact live chat to sort out a…
Had to contact live chat to sort out a bonus. Pablo sorted everything out quickly and efficiently. Great work
1 mai 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Pablo for you. Should you require any further assistance, please do not hesitate to contact us.
Levente was very helpful and polite.
Levente was very helpful and polite and quickly dealt with my query. Excellent service!
30 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Levente for you. Should you require any further assistance, please do not hesitate to contact us.
Gina was a great help.top service a…
Gina was a great help.top service a great asset
29 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gina for you. Should you require any further assistance, please do not hesitate to contact us.
Great support and great offers…
Great support and great offers available , gina helped a lot
20 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gina for you. Should you require any further assistance, please do not hesitate to contact us.
Scam Scam Scam
I’m really disappointed that I haven’t received my birthday or anniversary bonuses yet. I’ve been a regular and loyal user, and honestly expected better.
I have completed 5 years in parimatch and i expect token of appreciation.
What’s more frustrating is that other platforms like Dafabet and 1XBet offer 10,000 INR as a birthday bonus and 5,000 INR as an anniversary bonus without any hassle. It’s hard not to compare when I’m being ignored here despite my continued engagement with Parimatch.
Please let me know why these bonuses were not credited.
It was promised last week from Hansi and vedanth that after 6 days I'll be getting the freebet, it never happened.
How can your employee forced me to cancel my own bonus, I do have proof. And without conclusion chat support people are ending chat. I have given one ratting in forum and given negative feedback.
All made payment inside parimatch app and my amount as been deducted and same reflecting in my bank account and your support team easily say it's wrong upi and we should not question them. Same macro just cut copy paste, and wait time is more than hours sometime
As a vip player who played over long year and deposited in lakhs, with all my experience I'm saying you please don't choose parimatch. If you need to play, there are many geniue sites like dafabet and 1xbet and others. Please don't play in parimatch. #parimatch
2 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
We are sorry to hear about your situation; however, I'm afraid we don't have access to Parimatch India accounts.
We are run separately from them, Parimatch UK is operated by BV Gaming, whereas Parimatch India is operated by Castianes B.V. (reg. number 159965).
We are a different company altogether and have no affiliation with their website. I advise contacting the Indian Gambling Authority if Parimatch India isn't supporting you as you believe they should.
Can you please remove the Review as this has nothing to do with Parimatch Uk.
Gemma :) very helpful :) 5 STAR
16 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, It is greatly appreciated. We will be sure to pass this feedback along to Gemma for you. Should you require any further assistance, please do not hesitate to contact us.
Customer service from Jim = class
Customer service from Jim = class. Prompt and very good at his job.
16 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review, Ethan, It is greatly appreciated. We will be sure to pass this feedback along to Jim for you. Should you require any further assistance, please do not hesitate to contact us.
Very good and Quick help and fair of…
Very good and Quick help and fair of course:)
11 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your 5* review Adrian, we appreciate it! If you should ever need any assistance, please don't hesitate to contact our dedicated Customer Service team who will be happy to assist!
Laura was very helpful to me and she…
Laura was very helpful to me and she explained all the details I needed to know well. She was also very friendly and nice to me.
10 avril 2025
Avis spontané
Réponse de PARIMATCH.co.uk
Thank you for your lovely review! We're glad Laura was able to help, and we will be sure to pass this on! If you should ever need any further assistance, please don't hesitate to get in touch!
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