Park and Go Avis 

5 289
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Very helpful staff who are exceptionally accommodating for changes that sometimes need to be made. Service is brilliant for ease of drop off and pick up. Cost is good... Voir plus

Noté 5 sur 5 étoiles

used Sentinel parking in Leeds through Park and Go, superb customer service and very friendly people! Needed to change dates due to holidays rearrangement, and later on the car reg, park and Go respon... Voir plus

Noté 5 sur 5 étoiles

I am a fairly frequent flyer and often leave my car at the airport, mainly Leeds and Manchester (Manchester in particular, where I usually book Hunters). I have used the Park and Go platform for... Voir plus

Noté 1 sur 5 étoiles

Called 30mins before arrival, and again on arrival. Waited for >45mins for anyone to arrive. Company ignored calls, and there were many others in the same position. Had to pay for the additional park... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Espace de parking

Écrit par l'entreprise

Park and Go offer online booking for over 100 car parks at 23 Airports across the UK. For over 25 years we have been doing our best to bring you the most competitive prices for Airport Parking in the UK.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(5 289)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Returning Parker

Second time I've used Park and Go to arrange my airport parking - price was good, simple to book and used my discount code :-)

Express Meet & Greet Luton - Service exactly as you'd expect. Called 30 minutes before dropoff, we were earlier than booked as well but no problem, driver was there to meet us and was polite and friendly. Upon return we called once we were through passport control and had no baggage to collect so was aware we were giving less than 30 minutes notice, but confirmed to them we had no bags to collect and by the time we got to the 3rd level carpark a friendly driver was there with the key and there our car awaited. Couldn't ask for more. Would definitely use again :-)

3 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS DRUG DEN !!

DO NOT USE THIS DRUG DEN !!! These need closing down as they are not a company there a load of squatters living in a shed and trying to make money in any dodgy way they can ! Your car is not insured and they use your cars (petrol ) for there own personal use !!!!

1 novembre 2020
Avis spontané
Logo de Park and Go

Réponse de Park and Go

Hi Sally,

I think you may have the wrong company. We are an online booking agency and not a car park itself.

You can use the Park and Go website to make parking arrangements. All of the companies on our website are vetted by us to make sure they are good quality, secure and insured. Furthermore, we don't have any bookings on our system in your name. For these reasons I am confident that on this occasion you are mistaken as to which company you are reviewing.

Thanks

Park and Go.

Noté 1 sur 5 étoiles

No stars

I would give no stars if I was able but that option isn't available.
We all know about Covid-19, it isn't going to magically disappear overnight, so if you can't do 'meet and greet' because you would need to touch someone's keys, then why advertise it and charge an extra £20, ontop of the park and ride £40 fee?
I wonder why you dont use gloves?
But if that isn't an option then please take off the option to 'meet and greet' you have had over 6 months to do this and give me my £20 back for the none existent service that I received.
Just had a reply that apparently the reason I didnt get picked up was because it would of incurred an additional £25 charge??
I've just rechecked the quote page, it says £60 for meet and greet, so if you are going to reply, give the correct information.
I parked at the airport as instructed, rang, was told noome would come to meet me, to drive to your car park, I paid a £4 exit fee then drove to meet you.
What are you lot on?!?!

25 octobre 2020
Logo de Park and Go

Réponse de Park and Go

Dear Mrs Steele

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

We have spoken to Imagine Meet and Greet to discuss your booking and their explanation is because you didn't call as instructed before arrival at the airport and were in the Express drop off for over 20 minutes before you called which incurred an exit charge of £25

Regards

Martin
Park and Go

Noté 1 sur 5 étoiles

Park & Go (APC Meet & Greet Stansted) I…

Park & Go ( APC Meet & Greet Stansted ) I collected my car from APC Meet & Greet last Friday 16th October , it looked like it had been used for a car rally or raced around a farmers field ? all 4 wheels and wheel arches were caked in mud . Also the passenger foot well was also muddy?. And my rear seats had been sat in , the rear seats are never used by me. Also your deliver driver swore at me when i complained. It took me two hours to clean my car inside and out. DO NOT USE Park & Go (APC Meet & Greet Stansted)

18 octobre 2020
Avis spontané
Logo de Park and Go

Réponse de Park and Go

Dear Mr Roberts

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

Regards

Martin
Park and Go

Noté 4 sur 5 étoiles

Services

The communication was good. The drivers instructions on clients return was clear.

20 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

The guy sitting at front desk was very…

The guy sitting at front desk was very rude. Aged between 55 to 60s white origin felt very humiliated the way he spoke to me especially being a lawyer. I just expected a normal service as I approached him very rude. The other staff ie drivers who were nice they also said that 3 people also complained. He needs to be removed if they want business as certainly im not using this car park again.

3 septembre 2020
Avis spontané
Logo de Park and Go

Réponse de Park and Go

Dear Mr Khan

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

Regards

Martin
Park and Go

Noté 5 sur 5 étoiles

A38 park and go Bristol Airport

We were really happy with the service from park and go at Bristol airport. Nick was really pleasant and professional and made our experience run smoothly. 100% recommend ! :)

30 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service by A38 m&g at Bristol

Fantastic service by A38 meet and greet at Bristol. Communication was amazing. There ready and waiting when we arrived and literally a minute after us on return. Definitely use again.

28 août 2020
Avis spontané

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