Parkopedia Avis 

Serghei was my customer service representative. I pre paid parking but couldn’t locate it after circles around Bloor st in Toronto. I reached out having no expectations, Serghei assisted in getting a refund issued. A sudden surprise and grateful. Serghei was patient and in constant communication throughout the whole process.
Thank you

I contacted Parkopedia about an issue I had after making a reservation. Mihaela and the customer support team were responsive and helpful in addressing my concerns with clear communication. They met and exceeded my expectations.

I booked a parking space for a week and then had to cancel my trip due to weather. I emailed the garage and told them about my situation, and they immediately responded, and after a few days, agreed to refund my payment. It was great customer service and very appreciated.

This app is a fraud that can result in an unwanted subscription service to a company called StarJox360. Be warned, if you get a £3 charge from Starjox on your bank account after attempting to reserve parking through this app, you have 3 days to cancel your "subscription."

Last night I had an awful and racist encounter with Wilson who works at Union Square Car Park, LLC
I said hello, he did not reply, I said it a second time, and he still didn't respond. I went to pay my ticket, there was no thanks or anything, a white woman came by he said hello, and thank you so much for parking with us. I asked him why couldn't you say at least hello, or thank you. He said You should be thanking me. I said to him that's not very professional or kind, and I asked him for his name. I would not advise anyone to be parking at Union Square Car Park, LLC 1 Irving Place, New York, NY 10003

Booked a space in London.
Could have got half the price if booked direct with ParkBee…live and learn.
What Parkopedia didn’t tell me was the code needed to gain access, had to call ParkBee direct.
ParkBee didn’t have my reg, but they opened the barrier for me after pleading.
Then had to do it again to get car out following day.
Parkopedia email simply said press enter to gain access….wrong!

I was charged twice for the same reservation because the ticket system in the lot I used was not functioning correctly. I paid ahead of time and then was charged again when I left the lot. When I tried to press the buttons for assistance, both times I got no help. Then, trying to delete my account there is no option. This is a scam. Don't use Parkopedia.

Easy to book and the customer care is also absolutely responsive and helpful

This is a scam. I “booked” a spot and the instructions said to show the payment to the attendant. THERE WAS NO ATTENDANT! I had to pay to park…in addition to the payment they falsely took. They had no access or right to sell these parking spots. Beware. I’m turning them into the AGs office here.

Sent a question to the wrong recipient.
Prompt reply which pointed me in the right direction even though it had nothing to do with them.

Good consideration.

I prepaid the parking for San Francisco parking garage through this parkopedia. But when I arrived on time for parking, the garage was closed. Tried to call the garage,no one answered the phone. Had to go to another garage to park and paid again. No contact phone number for this parkopedia and didn’t respond my email. Waste money and time.

Parkopedia is a Scam. My parents attempted to pre pay for a parking space and received an error message. They tried multiple times using two different cards. They were telephoned by there bank who stopped the payment and cancelled the card. My parents are 80 years old and wanted the space to attend a Jools Holland concert. There confidence had been knocked and they didn’t attend the concerts so their tickets were wasted

My experience is frustrating. Tried to book and keep getting different "fail" notices after going through the process. Says to try again. Following that advice, I now have 4 x payment charges on my credit card..... Have sent multiple emails to Parkopedia but currently no luck. I see a reply to anther user that they partner with "JustPark". Tried their site and it's showing the particular car park is "full". What now for a very frustrated customer?? Wish I had checked the reviews first....

Prepaid for parking. Show up to lot and was denied entry. Lot was full. Emailed Parkopedia for a refund and they did not respond.

Many convenient locations. Great customer service. And very affordable. Stanislav was very helpful with making sure I was a happy customer. Thank you Stanislav!

Did not work. No spot was available and the attendant had no record of a reservation. Managed to contact the company and supply the info they wanted, but they are no longer responding. There is no phone number

I went to book a space for tonight and when I went to pay it said "Something went wrong - try again". I did this and got the exact same message. Then I noticed that Parkopedia had taken two identical payments from my credit card and my account doesn't even show a booking for me - no email confirmation - nothing
I notice this happened to someone else, is this a scam!

Parkopedia has no Customer Service telephone number and an email address which doesn't respond.

I really dont know what to do.

I went to book a space for October 21st and when I went to pay it said "Something went wrong - try again". I did this and got the exact same message. Then I noticed that Parkopedia had taken two identical payments from my credit card and my account doesn't even show a booking for me - no email confirmation - nothing!!

Parkopedia has no Customer Service telephone number and an email address which doesn't respond.

This is a shocking company, with appalling procedures, which I will never use again.

I also fully expect to be refunded for my bookings

The website was misleading. Even though it stated “there will be an extra fee for over sized vehicle… it will be added on to the end of the transition”. That’s fine. But what I didn’t know not every location accepted over sized vehicles. That verbiage was on the first location and I booked it. But it was a different story when we arrived. The person that was supposed to accept our vehicle didn’t even take our vehicle. So I booked another location not too far… maybe ¾ of a mile away. Anyways. The second location accepted our vehicle. And when I went on the website to request a refund; Serghei Munteanu helped me the whole transaction. Thank you, Serghei!!! I haven’t received the funds but Serghei advised me that it would take 2-16 business days to come through. Maybe instruct calling the location on the website to see if they accept over sized vehicles. Or maybe indicate that location don’t accept or don’t have the room for large vehicles.