I paid extra for express shipping because I urgently needed these parts, but my order was delayed and the express shipping service was not provided. I also received no response to my emails or phone c... Voir plus
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Lisez les avis des autres
GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... Voir plus
L'entreprise a répondu
Clear guidelines. Quick communication. Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.... Voir plus
L'entreprise a répondu
I ordered this part almost 2 weeks ago. I have sent several follow up enquirie. I have not has a ingle reply or update. Very poor customer service.
À propos de l'entreprise
- Magasin de pièces détachées automobiles
- Ventes d'accessoires automobiles
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
- Magasin de pièces pour voitures de course
Écrit par l'entreprise
Parts City Australia always offers low prices in car parts. We have 30000+ products you can buy your quality car parts from Parts city Australia. Aftermarket and genuine parts car parts & accessories #partscityau #partscityaustralia
Coordonnées de contact
Plumpton, 2761, Plumpton, Australie
- +61 430 001 243
- Sales@partscity.com.au
- partscity.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Parts City Australia
Lacking customer service
Searched part from google using part number, purchased item. After purchasing realised it was the wrong one. Immediately tried calling customer service, no answer. Sent an email, still no reply after 4 days. Had to purchase a new part no contact about a return/refund. Poor customer service happy to take your money and leave you hanging.

Réponse de Parts City Australia

Réponse de Parts City Australia
The online site was easy to navigate…
The online site was easy to navigate and locate the item I required. Payment transaction was smooth and clutch free. I was notified my order was placed and when it was shipped and arrived sooner than expected. I will definitely be using it again.

Réponse de Parts City Australia
3.5 weeks later and I’m still waiting…
3.5 weeks later and I’m still waiting for item to be picked up by shipping company. After numerous phone calls and emails I finally received a phone call to let me know there had been a mix up and the item will be sent..still waiting. No response from emails, only contact number is a mobile which is not answered and when it is there is no company name. I was offered a refund and an apology, but I’m still waiting for item!!

Réponse de Parts City Australia

Réponse de Parts City Australia
Good products and great price and…
Good products and great price and service only hiccup was one actuator was wrong but right one was eventually posted..

Réponse de Parts City Australia
Almost all went well
Almost all went well, besides that the address was not correctly transfered to the delivery docket, and dropped off at the apartment block next door. Lucky for good neighbours and Facebook in this case, picked it up that evening.
Part was well packed and fitted to the vehicle the next day 😁

Réponse de Parts City Australia
Part arrival
Part arrived Tuesday, 23rd May.
Received in good order. Parcel marked 'Fragile', although no protective wrap.
Part was hard to source & Parts City Australia delivered in good time.

Réponse de Parts City Australia
Wide range of parts for older vehicle’s and fantastic pricing.
Wide range of parts for older vehicle’s.

Réponse de Parts City Australia
No contact
No contact, I had to phone to see what is happening. Wrong Bumper Bar, out of pocket to send it back. No contact again, phoned and found.they didn't have the right one. Absolute complete stuff up. My car off road for over a month. Disgusting service.

Réponse de Parts City Australia
GR8 QUICK SERVICE SECURE PACKAGING NO…
GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO GIVE PARTS CITY THE RIGHT PART INFO AS THEY ARE NOT MAGICIANS ......ONE HAPPY CHAPPY .....JOCK HERVEY BAY...

Réponse de Parts City Australia
DO NOT BUY FROM THIS BACKYARD CHOP SHOP
PURCHASED A FLARE TO SUIT AN AMAROK BUMPER. RECEIVED IT AND NONE OF THE TABS TO MOUNT IT LINED UP. WAS TOLD FROM SUPPLIER TO GO DOWN AND BUY GLUE AND STICK IT ON THATS WHAT MOST PEOPLE DO.... SENT IT BACK FOR CREDIT AND WAS TOLD I COULD ONLY HAVE STORE CREDIT. POOR CUSTOMER SERVICE AND DODGY PARTS. DONT BUY ANYTHING FROM THESE GUYS. PARTS ARE SOLD OUT OF THE BACK OF A HOUSE NO ADDRESS TO SEND ANYTHING BACK AND WHEN ASKED FOR A NAME THEY WOULD NOT GIVE ONE. NOT WORTH THE HEADACHE.

Réponse de Parts City Australia
Hi I’m very impressed with your…
Hi I’m very impressed with your response to my problem sending out a replacement part after the first was broken in freight
My problem is that it’s listed wrongly it doesn’t fit my gu patrol 2006 my fan is central mounted not off to one side please advise me if you can get the correct one thanks

Réponse de Parts City Australia
No not good at all disgusting service
No not good at all, made a purchase on ebay suppose to be 24hr send order after payment recieved, it's been 3 days and just got a message to say been out of office or 2 days bulldust yous knew the order had to be sent due to earlier messages, don't know status of your order for as christ sake just refund me so I can go elswere minus 5 stars never again

Réponse de Parts City Australia
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