Hi - Does anyone have any idea why Passto services are suspended? They are not contactable and went ghost suddenly
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I had done Remittance through PassTo aap on 19th November. Usually money reaches destination account instantly. However, on this occasion it has still not reached. PassTo aap says, in progress. I c... Voir plus
L'entreprise a répondu
Deposit from Bank to Account happens in instant. If all numbers in Info we provide, are correct... money actually lands into beneficiary Bank Account in less than one hour. That's very quick.
L'entreprise a répondu
iam new to this money tranasfer appwhereas this one has become my favourite, it helps me to transfer money quickly, intuituve ui, and very supportivr team who helped me whenever iam stuck keep rock... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Global Money Transfers PassTo offers you reliable and faster international money transfers with mind-blowing exchange rates and clear pricing with no hidden or sneaky fees.
Coordonnées de contact
60 Cannon Street, London, England, EC4N 6NP , London, Royaume-Uni
- +44 20 3389 7959
- support@passto.com
- passto.co.uk
4,1
Bien
233 avis
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Réponse de PassTo Money Transfer
We appreciate the feedback! Please let us know how we can earn your 5 star rating!
Réponse de PassTo Money Transfer
Thank you so much for your encouraging star ratings!
Simple to use and better rates with…
Simple to use and better rates with minimum commission. I used this multiple times to send money back to India
14 janvier 2024
Réponse de PassTo Money Transfer
Dear friend, we are really glad that you like our product. Your support and voice are very important to us.
Pass To is very easy and efficient to…
Pass To is very easy and efficient to use and the money transfers very quickly no matter what time of day or day it is. I have always found the customer service agents to be extremely patient and have always solved my enquires when my internet is down.
20 mars 2024
Avis spontané
Réponse de PassTo Money Transfer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Pass To equals poor service / failure
Poor service from pass to and financially far to risky …
I can’t take the risk financially sending via Pass To …
They take month of Sundays to refund
Their relations with Cebuana rubbish
In meantime my kids starving
Frustrated beyond belief
Think twice before using Pass To
Pass To talk is cheap action speaks volumes
I have no confidence in using Pass To far far to financially risky
3 mars 2024
Avis spontané
Réponse de PassTo Money Transfer
We sincerely apologize for any inconvenience or frustration you've experienced with our service. Your feedback is valuable to us, and we take it seriously. We understand the importance of reliable and timely transactions, especially when it comes to supporting your loved ones.
Please rest assured that we are committed to addressing your concerns promptly and ensuring that your experience with PassTo meets your expectations. We would like to follow up with you personally to discuss your specific situation and explore how we can better assist you.
We will be reaching out to you shortly via phone to further discuss your feedback and concerns.
Réponse de PassTo Money Transfer
We appreciate the feedback! Please let us know how we can earn your 5-star rating!
Réponse de PassTo Money Transfer
We're always working hard to improve the app. Thanks for your download and feedback.
Réponse de PassTo Money Transfer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Constantly get spam emails
Constantly get spam emails from company (almost daily). No way to unsubscribe on junk emails they send.
24 janvier 2024
Avis spontané
Réponse de PassTo Money Transfer
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@passto.co.uk so we can help resolve this issue. Thank you.
Réponse de PassTo Money Transfer
Dear friend, we are really glad that you like our product. Your support and voice are very important to us.
Issue not resolved or address correctly.
14 janvier 2024
Réponse de PassTo Money Transfer
Thank you for your follow-up message, and we appreciate your understanding. We're pleased to hear that we had the opportunity to connect with you personally and address your concerns through our previous phone call.
Our aim is to provide the best service to all our customers, we are always here to assist you promptly and effectively.
If you have any additional questions in the future, please don't hesitate to reach out to us. Your satisfaction remains our top priority, and we are grateful for your continued trust in our services.
Thank you for giving us the chance to serve you better.
I have used PassTo three times each…
I have used PassTo three times each time there has been a problem. The website is non-intuitive, in-places it doesn't work properly and the claim that money can be transferred in minutes is a downright lie. On the plus side someone does actually answer the 'phone when you 'phone to complain.
18 janvier 2024
Avis spontané
Réponse de PassTo Money Transfer
Thank you for taking the time to share your experiences with us. We're genuinely sorry to hear that you've encountered issues during your interactions with PassTo. Your feedback is valuable to us, and we take your concerns seriously.
And we appreciate your positive note about our customer service team being responsive when you reached out to us. Please know that we are committed to addressing and resolving any issues you encounter promptly.
good and trusted
14 janvier 2024
Réponse de PassTo Money Transfer
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
Excellent
Excellent, very good service, very good rates,very easy and convenient to use.I am very happy Pass To service
14 janvier 2024
Réponse de PassTo Money Transfer
Dear User, thanks for your support. If you like us, please encourage us with 5★ : )
Worst exchange rate ever
Worst exchange rate ever. Stopped using it. Wouldn’t recommend it.
14 janvier 2024
Réponse de PassTo Money Transfer
We appreciate you taking the time to share your thoughts on your experience with us.
Ensuring competitive and fair exchange rates is a priority for us, and we take your feedback seriously. Your input helps us in our ongoing efforts to improve our services.
Thank you for your valuable feedback, and please feel free to reach out if you have any further comments or questions.
Never used again
Never used again, block money, and excuse to realeas amount, very bad experience.
14 janvier 2024
Réponse de PassTo Money Transfer
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please Email us at support@passto.co.uk so we can help resolve this issue. Thank you.
Efficient CS Team
Their support team is very efficient and prompt to feedback.
20 décembre 2023
Avis spontané
Réponse de PassTo Money Transfer
Hi! We are glad that you like our app. We'd very much appreciate it if you have any recommendations/suggestions for us to get a 5-star rating. Thank you very much.
Quick fast and good rate compair to…
Quick fast and good rate compair to other remittance app.
14 décembre 2023
Avis spontané
Réponse de PassTo Money Transfer
Hi! We are glad that you like our app. We'd very much appreciate it if you have any recommendations/suggestions for us to get a 5-star rating. Thank you very much.
Brilliant app to transfer money…
Brilliant app to transfer money internationally. Transfer happens very quickly and very easy to use app.
2 décembre 2023
Avis spontané
Réponse de PassTo Money Transfer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
I had done Remittance through PassTo…
I had done Remittance through PassTo aap on 19th November. Usually money reaches destination account instantly. However, on this occasion it has still not reached. PassTo aap says, in progress. I contacted PassTo customer service and I got reply saying Remittance is done on their end. Very frustrating. I have asked PassTo to investigate.
I got an update, money reached.
Good service, I would recommend PassTo
19 novembre 2023
Avis spontané
Réponse de PassTo Money Transfer
We're always working hard to improve the app. Thanks for your download and feedback.
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