Friendly, cheerful, and so helpful! The whole interaction went better than expected. She clearly communicated with me, and followed up with me later in an email like she said she would. Excellent serv... Voir plus
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Lisez les avis des autres
I used PatientFi for financing, and my experience was disappointing. They do not send any clear email notifications about when interest charges will begin. Instead, the interest is applied quietly w... Voir plus
L'entreprise a répondu
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Voir plus
Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
Coordonnées de contact
PO Box 50903, 92618, Irvine, Etats-Unis
- (866) 734-5979
- hello@patientfi.com
- patientfi.com
4,4
Excellent
275 avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
great service
24 mars 2025
Avis spontané
Clarissa is the best
Clarissa was incredibly kind and understanding of the situation I was going through. She went above and beyond to help me, providing reassurance and excellent communication skills. Her kindness and compassion were truly remarkable, and words alone cannot fully express how she treated me. She is the best, nicest, polite, welcoming and thoughtful person I have ever spoken to.
18 mars 2025
Avis spontané
Best CS call this year
Clarissa was very pleasant, cheerful and helpful. I love that I can contact her again, if I have questions. I will certainly be saving that email.
18 mars 2025
Avis spontané
Clarissa was absolutely great!
Clarissa was absolutely great! She is soo sweet and pleasant. I appreciated that she was not rushy and that She took her time to thoroughly go over information with me and answer all my questions. I hope I get her every time I call in! Litterally customer service 100/10 ! 😊
18 mars 2025
Avis spontané
Clarissa was amazing!
Clarissa was very helpful and very clear in her communication! 5 stars!
18 mars 2025
Avis spontané
Excellent Customer Service
Justin was very knowledge and forthcoming with information. He was patient and took the time to answer my questions without rushing me off the chat.
17 mars 2025
Avis spontané
Excellent Customer Service!
Clarissa was so helpful and patient with me. I had many questions and she took time to thoroughly answer all of them. Her help was greatly appreciated!
14 mars 2025
Avis spontané
Excellent customer service
Clarissa was very polite and helpful. She went a long way, giving me the time.
13 mars 2025
Avis spontané
Exceptional Support from PatientFi – Helped Me Get My Money Back!
I had an amazing experience with PatientFi! When I faced issues with another establishment that was uncooperative and difficult to deal with-ignoring my calls and treating me rudely, PatientFi truly came through for me.
Despite the challenges and numerous back-and-forths with the other company, PatientFi handled my dispute professionally and ensured I got my money back. A special shoutout to Nick, who was incredibly helpful and guided me through the entire process with patience and support.
Unlike the other establishment, which was frustrating to deal with, PatientFi was responsive, understanding, and truly had my back. I highly appreciate their support and recommend them to anyone in need of a financing company that genuinely cares about their customers.
Thank you again, Nick and the PatientFi team, for making this process much smoother for me!
13 mars 2025
Avis spontané
Clarissa was very helpful
Clarissa was very helpful.
Clarissa was very courteous and professional. Taking care of my inquiry promptly.
10 mars 2025
Avis spontané
Very easy to communicate with the…
Very easy to communicate with the representative(Justin). He guided me through the process and made my experience using the portal very easy.
7 mars 2025
Justin was extremely helpful
7 mars 2025
Avis spontané
Nick was very prompt
Nick was very prompt. Answered my questions. Then assisted me to find the correct procedure. Very helpful.
7 mars 2025
Avis spontané
Clarissa was absolutely amazing
Clarissa was absolutely amazing. I had talked to several people with trying to get my issue resolved and I was always told something different but Clarissa was consistent helpful and extremely friendly and I appreciate everything she did for me.
6 mars 2025
Avis spontané
Clarissa went above and beyond in…
Clarissa went above and beyond in assisting a patient today. She was incredibly friendly, professional, and took the time to help navigate a conversation with the patient, ensuring they felt heard and supported. She even facilitated a four-way call seamlessly, demonstrating great communication skills and teamwork. Her dedication and patience truly made a difference!
6 mars 2025
Avis spontané
Clarissa was the best!
Clarissa was so friendly and helpful. She assisted me with my problems and make sure all my other needs were met. She really took initiative to make sure I was a happy customer.
Thank you!
3 mars 2025
Avis spontané
Great experience Thank you so much!
4 mars 2025
Avis spontané
Justin Rocks!
Justin was wonderful! He made the experience turn from frustration to pleasant. Very helpful, knowledgeable, patient and kind.
3 mars 2025
Avis spontané
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