If I had not found and researched this brand on Facebook, I would still be dealing with Drs treating me for recurrent UTI's (2yrs!) Instead of BV. This test saved my health, my relationship and intim... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I only use this company for pcr labs and have all my docs on board! The tests are phenomenal with rapid results (24hrs), AND customer service is on another level. They are kind, helpful, and always wi... Voir plus
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Karen & Molly were fantastic! After my Urologist's office failed me numerous times, the ladies at MicroGen were quick to help me. They expedited my testing and I had my results the next day. The onlin... Voir plus
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I have used this company 2 times prior and the service was good as were results. However I recently sent a sample for testing and kept seeing my results as “In PROGRESS” When I called 5 days later... Voir plus
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À propos de l'entreprise
- Laboratoire d'analyse médicale
- aussi dans
- Centre de diagnostic
- Centre de transfusion sanguine
- Service de dépistage des infections sexuellement transmissibles (IST)
À propos de MicroGenDX
Écrit par l'entreprise
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide?
MicroGenDX can help.
At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on.
Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve.
Our unique two-test approach combines:
- qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster.
- Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests.
From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing.
Take control of your health today. Visit MicroGenDX to order your at-home test kit.
Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx.
*All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
Modern, Accurate Testing You Can Trust
Écrit par l'entreprise
- Precision Diagnostics for Peace of Mind
- With leading-edge Next-Gen DNA Sequencing (NGS) by your side, MicroGenDX detects over 57,000 pathogens with unrivaled 99.2% accuracy. Our dedication to detail empowers you and your healthcare provider to pursue effective treatment, backed by reliable answers. Join the thousands of doctors and patients who trust our proven process.
- Easy, Discreet At-Home Testing
- Our patient-friendly at-home testing kits are designed to make clinical-grade diagnostics accessible and stress-free. Collect your sample in the comfort of your home, drop it off in the mail, and leave the rest to us. At MicroGenDX, we believe testing should fit seamlessly into your life, delivering you peace of mind without the hassle of in-office visits.
- Get Answers In Days, Relief Without Delay
- MicroGenDX delivers results within 4-5 days, so you can act quickly. With a rapid turnaround time of 2 days for qPCR and 5 days for NGS, we help you and your healthcare provider focus on what matters most–your health and a path forward. Get the answers you need when it matters most.
Our Promise to Support Timely Care
Rapid Processing & Overnight Shipping
By shipping kits overnight and processing samples with industry-leading turnaround times, MicroGenDX strives to provide a high-quality precision testing experience that gets patients and providers the answers they need, faster.
Coordonnées de contact
Orlando, Etats-Unis
- 1-855-208-0019
- info@microgendx.com
- patients.microgendx.com
4,1
Bien
449 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Results came back at separate times and…
Results came back at separate times and unclear of test run
2 décembre 2025
Réponse de MicroGenDX
Hello! Please reach out to our customer service team, and we can provide guidance and clarity on your results. 1-855-208-0019
I followed the directions exactly as…
I followed the directions exactly as they required. I'm fairly OCD, so I reread the directions several times and was meticulous in executing the directions. I was informed by email that my specimen didn't meet the quality threshold for the semen sample and there were no results after testing 3 times. This was after paying out of pocket to do this test. The urine sample also had to be retested but had 'some' results. The UTI section lists a bunch of things under bacteria, and some under fungi, but it doesn't have any indication if this is what was tested for, or if this was what was positive in my sample. The NGS section clearly states what was found. Not sure why the UTI section is completely vague on what it is trying to convey. The one bacteria found in my NGS test showed unknown pathogenicity. So after paying about $400 out-of-pocket, I basically have no new useful information and no way to recoup my expenses. Considering I followed the directions exactly as they stated, it sounds like they couldn't keep the sample without it degrading or couldn't test it properly and now the liability falls on the customer if they can't get any results. Sad.
24 novembre 2025
It saved my life
It saved my life. None of the doctors including infectious disease, urologist , PCP, urgent care were able to diagnose that i had chronic prostatitis infection by citrobacter koseri bacteria. Thanks MicroGenDX, you are God for me. Thanks for saving my life.
7 décembre 2025
Avis spontané
Réponse de MicroGenDX
Thank you for sharing your story. We’re incredibly grateful that our testing helped bring clarity when you needed it most, and we truly appreciate your trust in MicroGenDX. Wishing you continued health and healing.
Easy return process
I had to return something and it was super easy. They were very responsive and helpful, I’ll definitely order from them again!
23 novembre 2025
Réponse de MicroGenDX
Thank you for your review! We’re glad the return process was easy and that our team was responsive and helpful. We appreciate your support and look forward to serving you again.
I have purchased two tests one had a…
I have purchased two tests one had a contaminant. I have chronic bacterial prostatitis where we’re looking for a target. The second time I paid for overnight shipping. It took six or seven days to get it and then all I got was part of a report when you call someone to get any details about it there’s no customer service.
26 novembre 2025
Réponse de MicroGenDX
Thank you for sharing your experience. We’re truly sorry for the frustration this caused, especially given how important timely and complete results are when managing a chronic condition. This is not the level of service we strive to provide, and we appreciate you bringing it to our attention so our team can review the shipping delay, report issue, and customer service concerns. Our customer service is available Monday through Friday, from 8 AM to 8 PM EST, please reach out to us at 1-855-208-0019
Best and most trustworthy testing
Best and most trustworthy testing that I could find in the entire world. They tell you the exact stuff, not generalities like some others.
18 novembre 2025
Réponse de MicroGenDX
Thank you for the kind words! We’re honored you trust our testing and value the detailed, specific results we provide.
MensKey saved me, NO Surgery needed.
MensKey test (Urine & Semen) provided the data ( proof) needed to cure prostasis.
Repeated UTI = Antibiotics = Urologist wanted to perform Prostate Surgery vs cure the resistant Bacteria causing inflammation of Prostate.
I told Urologist that more test were needed to verify before surgery but he disagrees.
I paid MicroGenDX for testing and glad I did vs trusting Hospital Urology.
I pay for good Health insurance and still cannot get quality care.
Educate yourself or risk permanent health issues. Learned this lesson after the last Urologist caused permanent damage.
Hope this helps others. . .
18 novembre 2025
Réponse de MicroGenDX
Thank you for sharing your experience. We’re glad the MensKey testing provided the results you needed to identify the root cause and pursue the right treatment. Your story highlights the importance of thorough testing and informed decision-making, and we truly appreciate you taking the time to help others by sharing it.
I am so excited to see my results from…
I am so excited to see my results from my test. It brings relief knowing that I will know what it is finally……..!!!!!!
24 novembre 2025
Réponse de MicroGenDX
Thank you for sharing this with us! We’re glad the testing process has brought you some peace of mind, and we hope your results give you the clarity and answers you’re looking for.
Very fast and efficient
Very fast and efficient. Nice service to have an not have to go through a Doctor.
16 novembre 2025
Réponse de MicroGenDX
Thank you for your review! We’re glad you found the process fast and efficient.
Customer service was great
Customer service was great. They were very responsive and helped with payment, shipping and referral information regarding results.
20 novembre 2025
Réponse de MicroGenDX
Thank you for your feedback! We’re glad our team was responsive and able to help with payment, shipping, and referral results.
Excellent experience
Quick, convenient and easy to use. Package arrived on time and the customer service is excellent.
19 novembre 2025
Réponse de MicroGenDX
Thank you for the great review! We’re happy to hear you had a quick, convenient experience and excellent customer service.
Very quick results
Very quick results, easy directions and great tests to choose from
10 novembre 2025
Réponse de MicroGenDX
Thank you for the positive feedback!
System doesn’t work when you try to put…
System doesn’t work when you try to put in your email address
13 novembre 2025
Réponse de MicroGenDX
Thank you for letting us know — we’re sorry for the frustration. Our team would be happy to help get this resolved quickly. Please reach out to our customer support, and we can assist you. 1-855-208-0019.
I would have given 5 stars but it would…
I would have given 5 stars but it would have been better if I went through my doctor. You might suggest that because only the doctor can bill Medicare.
4 novembre 2025
Réponse de MicroGenDX
Thank you for the positive feedback!
The service was prompt and all…
The service was prompt and all questions were answered. They have a new website for patients and the kits are not all listed.
They lack intelligence in regards to sex. During the order process, they ask, sex assigned at birth. There are no fairies running around and waving their wand "assigning sexes" when a child is born.
31 octobre 2025
Efficient at-home kit allowing one to…
Efficient at-home kit allowing one to test in the comfort and privacy of home. Thank you!
5 novembre 2025
Réponse de MicroGenDX
Thank you for your review! We’re happy to hear that the at-home kit made testing comfortable, private, and easy for you. We appreciate you choosing MicroGenDX!
Great turnaround
Great turnaround, and invaluable information! So much more responsive than my regular doctor's office. Thanks to all of you at MicroGenDX!
27 octobre 2025
Réponse de MicroGenDX
Thank you for the wonderful feedback! We’re so glad our quick turnaround and detailed results made a difference for you. We truly appreciate your kind words and are here anytime you need us!
Great customer service and fast…
Great customer service and fast shipping. Very reliable testing!
25 octobre 2025
Réponse de MicroGenDX
Thank you for the wonderful feedback! We’re happy to hear you had a great experience with our customer service, fast shipping, and reliable testing. We appreciate your trust in MicroGenDX!
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