Paul Byron Avis 

17 103
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service, very nice and professional staff. My second purchase from Paul Byron in the past few months. The shoes/boots on both occassions were a fab quality. They came beautifully... Voir plus

Noté 5 sur 5 étoiles

Always a quick, efficient, friendly service. If size is not available in store, staff always endeavour to locate where a pair might be in one of their branches If available elsewhere, customer can p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The boots were a perfect fit, with a wide enough space to fit my orthoses. The leather is like butter to touch, so soft and the boots look like regular footwear. I'm so happy with my purchase. D... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an excellent Company to deal with. Customer service team were brilliant couldn't be more helpful, with updates of my order etc I will definitely be shopping with Paul Byron again.


À propos de l'entreprise

  1. Magasin de chaussures
  2. aussi dans
  3. Magasin de bottes

Écrit par l'entreprise

Founded in 1978, Paul Byron has grown to become one of Ireland’s most recognised and trusted retailers. Proudly 100% Irish-owned and operated, we now have 15 stores across the Republic of Ireland, alongside our online store at www.paulbyronshoes.com With over 45 years of experience, we’re incredibly proud of the loyal customers we’ve built relationships with and the reputation we’ve established for quality, value, choice and exceptional customer service. While our business continues to evolve with the changing needs of our customers, our core values remain the same. Our dedicated teams are passionate about footwear and committed to providing expert advice and a personal service to help every customer find the perfect pair. We’re proud to offer an exceptional selection of the world’s leading footwear brands. Our range brings together globally recognised names known for their quality, craftsmanship, comfort, innovation and style, alongside the latest collections and trends from brands our customers know and trust. With an extensive choice across men’s, women’s and children’s footwear, we make it easy for our customers to find the right brand, the right style and the right fit — all from a retailer with over 45 years of footwear expertise. Whether you shop with us in-store or online, our goal is simple: to deliver an excellent customer experience every day, offering Quality, Value and Fashion. Paul Byron — Ireland’s footwear experts since 1978.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(17 103)

3 996 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great boot

Great boot. Fast delivery.

12 octobre 2026
Logo de Paul Byron

Réponse de Paul Byron

Hello Dee,

We are glad you enjoyed our quick shipping and like our footwear. Thank you.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Lovely comfortable boots

Lovely comfortable boots, arrived really quickly and true to size.

12 octobre 2026
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Réponse de Paul Byron

Hello Cat,

We are so pleased to hear that your new boots are wonderfully comfortable, arrived so quickly, and fit you perfectly. Thank you so much for taking the time to share your lovely feedback. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Favorite shoe.shop

I love paul byron shoes...i take a big size 8.
There 42 is a proper 8.
Just bought Reyker shoes fab fit ordered on line here in 2 days...
Well done guys heres to the next pair...

Plus there not over the top price wise

23 octobre 2026
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Réponse de Paul Byron

Hello Carmel,

We are so pleased to hear that your new Rieker shoes are a fabulous fit and that you are happy with our true-to-size fit. It is wonderful to know they arrived so quickly and that you found them to be great value for money. We look forward to helping you find your next pair.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Delivered very quick

Delivered very quick
Product seems to be a high standard
Delivery cost a tad high is all
If ye could get to free delivery like most big sites ye would be flying online

23 octobre 2026
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Réponse de Paul Byron

Hello Donal,

Thank you so much for the five-star rating and for sharing your thoughts on our quick service and quality. We really appreciate your constructive feedback regarding our shipping rates. We are always looking for ways to improve our online experience, and we will certainly take your comments about delivery costs into consideration.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I was on to customer service at 15.45 on Friday, as my card wouldn't work online. And my boots were at my door at 09.45 the next day in Cork. What a brilliant service. Thanks guys.

23 octobre 2026
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Réponse de Paul Byron

Hello Niall,

We are absolutely thrilled to hear that we could help resolve your issue so quickly and get your new boots delivered to Cork by the very next morning! Providing fast and efficient service is always our goal, and we are so glad we could make this happen for you. Thank you so much for sharing your wonderful experience.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Im so happy

Im so happy, 2 pairs of boits that fit perfectly being delivered in 2 days and they didn't break the bank. 5 🌟

23 octobre 2026
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Réponse de Paul Byron

Hello Geraldine,

We are so pleased to hear that you are delighted with your two new pairs of boots and that they fit you perfectly. It is wonderful to know that your order arrived so quickly and that you got such fantastic value for your money. Thank you so much for your lovely feedback. 😊

We truly appreciate your support of our Irish business.


Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Very fast delivery and great price

Very fast delivery and great price

23 octobre 2026
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Réponse de Paul Byron

Hello Noreen ,

We are so pleased to hear you enjoyed our incredibly quick shipping and excellent value. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Excellent service

Shopping on line was so easy with great choice and variety. Before I ordered, I called to the store in Gorey on Sunday last week , to try on a similar boot. The young guy in the store , who incidentally used to work in the card shop in the same centre, was just such a joy to deal with. He helped me choose the style and fit and as the particular boot was only online, his advice was crucial. Great service all round from store to online. Oooh and my boots, gorgeous and fab deal on the price.

18 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Maria,

We are absolutely thrilled to hear about your wonderful experience both online and in our store! It is fantastic to know that our team member provided such helpful and joyful assistance in guiding you toward the perfect style and fit. We are delighted that you are so happy with your gorgeous new boots and the great value. Thank you so much for sharing your lovely feedback 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great service When the company didn't have my sandals…

When the company didn't have my sandals in stock they immediately offered me an alternative which I was happy with. They were shipped and I received them very quickly. Very efficient service from start to finish
🙂

16 octobre 2026
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Réponse de Paul Byron

Hello Veronica,

We are so pleased to hear about your positive experience with our customer service team! It is wonderful that we could quickly find you a great alternative and get your new sandals shipped out to you so rapidly. Thank you for your kind words about our efficient service.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

delivery so fast

delivery so fast. good communication

23 octobre 2026
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Réponse de Paul Byron

Hello Mary,

We are so pleased to hear you experienced very swift dispatch and great communication with your order! 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Lady in customer service was very…

Lady in customer service was very helpful.

15 octobre 2026
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Réponse de Paul Byron

Hello Ann,

We are happy to hear our team provided great support. Thank you for the feedback.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Product arrived very timely as is as…

Product arrived very timely as is as advertised. Thank you

15 octobre 2026
Logo de Paul Byron

Réponse de Paul Byron

Hello Gerard,

We are so pleased to hear that your order arrived quickly and was exactly what you expected. Thank you for taking the time to share your wonderful feedback with us. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

I went into the shop with a scratched…

I went into the shop with a scratched dr marten, Amanda went above and beyond, sat on the floor and shined my boot and recommended the dubbin cream. I was extremely greatful for the service I received, thanks

25 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Jenny,

We are so pleased to hear about the wonderful assistance you received with your boots. It is fantastic to know that our team member went the extra mile to care for your footwear and recommend the perfect product to keep them looking their best. We truly appreciate your kind words😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery

23 octobre 2026
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Réponse de Paul Byron

Thank you for supporting our Irish business,

Kind regards
PB Team

Noté 5 sur 5 étoiles

I bought my shoes on line from Paul…

I bought my shoes on line from Paul Byron Shoes as I remember going into the shop in the West of Ireland and how friendly and nice the staff were so that hadn't changed.
My shoes were delivered on time and I knew the date to expect them.
Many thanks to all your helpful staff
Jean Flaherty

23 octobre 2026
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Réponse de Paul Byron

Hello Jean,

We are absolutely delighted to hear that your online shopping experience brought back fond memories of the friendly and welcoming service from our physical stores. It is wonderful to know that your order arrived right on schedule and that our team could assist you so well. Your kind words mean the world to us and truly highlight the high standards we strive to maintain both in-store and online. Thank you so much for your lovely feedback and for supporting our Irish business.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Fast

Fast, efficient reliable.
Shoes great quality, bought for teen school shoe
Thank you & will shop again
Ruth

18 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Ruth,

We are so pleased to hear that you experienced such a quick and dependable service. It is wonderful to know that the footwear is of excellent quality and perfect for the school year. We look forward to welcoming you back for your next purchase. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Good selection for good prices

Good selection for good prices. Delivery was super quick. Arrived less than 48 hours after purchase.

22 octobre 2026
Logo de Paul Byron

Réponse de Paul Byron

Hello Darragh,

We are so pleased to hear that you were happy with our great selection and competitive pricing. It is wonderful to know that your order arrived so quickly, in less than two days after you placed it.

We truly appreciate your support of our Irish business.


Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great delivery service,beautiful shoes…

Great delivery service,beautiful shoes + the fact I got them half price 😀

22 octobre 2026
Logo de Paul Byron

Réponse de Paul Byron

Hello Josephine,

We are so pleased to hear that you are delighted with your beautiful new shoes and that you got to enjoy such a fantastic half-price discount on them. It is also wonderful to know you were happy with our great delivery service. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Excellent online service

Excellent online service, my boots arrived very quickly and are really comfortable and excellent quality. Will definitely shop there again !

12 octobre 2026
Avis spontané
Logo de Paul Byron

Réponse de Paul Byron

Hello Eleanor,

We are so pleased to hear that you had a wonderful experience with our online service and that your new footwear arrived so quickly. It is fantastic to know that they are fitting comfortably and that you are happy with the superb quality. We truly appreciate your kind feedback and look forward to welcoming you back again soon.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

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