Paul Byron Avis 

17 110
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service, very nice and professional staff. My second purchase from Paul Byron in the past few months. The shoes/boots on both occassions were a fab quality. They came beautifully... Voir plus

Noté 5 sur 5 étoiles

Always a quick, efficient, friendly service. If size is not available in store, staff always endeavour to locate where a pair might be in one of their branches If available elsewhere, customer can p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The boots were a perfect fit, with a wide enough space to fit my orthoses. The leather is like butter to touch, so soft and the boots look like regular footwear. I'm so happy with my purchase. D... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an excellent Company to deal with. Customer service team were brilliant couldn't be more helpful, with updates of my order etc I will definitely be shopping with Paul Byron again.


À propos de l'entreprise

  1. Magasin de chaussures
  2. aussi dans
  3. Magasin de bottes

Écrit par l'entreprise

Founded in 1978, Paul Byron has grown to become one of Ireland’s most recognised and trusted retailers. Proudly 100% Irish-owned and operated, we now have 15 stores across the Republic of Ireland, alongside our online store at www.paulbyronshoes.com With over 45 years of experience, we’re incredibly proud of the loyal customers we’ve built relationships with and the reputation we’ve established for quality, value, choice and exceptional customer service. While our business continues to evolve with the changing needs of our customers, our core values remain the same. Our dedicated teams are passionate about footwear and committed to providing expert advice and a personal service to help every customer find the perfect pair. We’re proud to offer an exceptional selection of the world’s leading footwear brands. Our range brings together globally recognised names known for their quality, craftsmanship, comfort, innovation and style, alongside the latest collections and trends from brands our customers know and trust. With an extensive choice across men’s, women’s and children’s footwear, we make it easy for our customers to find the right brand, the right style and the right fit — all from a retailer with over 45 years of footwear expertise. Whether you shop with us in-store or online, our goal is simple: to deliver an excellent customer experience every day, offering Quality, Value and Fashion. Paul Byron — Ireland’s footwear experts since 1978.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(17 110)

3 996 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast

Fast, efficient reliable.
Shoes great quality, bought for teen school shoe
Thank you & will shop again
Ruth

18 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Ruth,

We are so pleased to hear that you experienced such a quick and dependable service. It is wonderful to know that the footwear is of excellent quality and perfect for the school year. We look forward to welcoming you back for your next purchase. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Good selection for good prices

Good selection for good prices. Delivery was super quick. Arrived less than 48 hours after purchase.

22 octobre 2026
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Réponse de Paul Byron

Hello Darragh,

We are so pleased to hear that you were happy with our great selection and competitive pricing. It is wonderful to know that your order arrived so quickly, in less than two days after you placed it.

We truly appreciate your support of our Irish business.


Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great delivery service,beautiful shoes…

Great delivery service,beautiful shoes + the fact I got them half price 😀

22 octobre 2026
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Réponse de Paul Byron

Hello Josephine,

We are so pleased to hear that you are delighted with your beautiful new shoes and that you got to enjoy such a fantastic half-price discount on them. It is also wonderful to know you were happy with our great delivery service. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Excellent online service

Excellent online service, my boots arrived very quickly and are really comfortable and excellent quality. Will definitely shop there again !

12 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Eleanor,

We are so pleased to hear that you had a wonderful experience with our online service and that your new footwear arrived so quickly. It is fantastic to know that they are fitting comfortably and that you are happy with the superb quality. We truly appreciate your kind feedback and look forward to welcoming you back again soon.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Fast delivery on online order

Fast delivery on online order. I returned some of the order instore and had my refund within a couple of days. Happy with what I kept. Couldn't ask for more.

10 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Josephine,

We are so pleased to hear that you had a positive experience with our fast delivery and that your instore return and refund went smoothly. We are delighted that you are happy with the items you kept. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great selection and great value

Great selection and great value , super quick delivery

22 octobre 2026
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Réponse de Paul Byron

Hello Michelle,

We are so pleased to hear that you enjoyed our wide variety of products, great value, and experienced super fast delivery. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great customer service and lovely shoes

Bought some shoes for a wedding on sale and decided to go up half a size. Spoke to a lovely lady in customer services who was so helpful. She said that she would organise to put the half size on hold for me and once I returned the other ones they would send them out. Absolute amazing customer services.

21 juin 2026
Avis spontané
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Réponse de Paul Byron

Hello ,

Thank you so much for sharing your lovely feedback. We are absolutely thrilled to hear that our customer service team could assist you so efficiently with swapping your wedding shoes for the perfect size. It is wonderful to know that the process was smooth and helpful for you. We hope you have a fantastic time at the wedding!

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 3 sur 5 étoiles

Nice shoes bought them for work but…

Nice shoes bought them for work but only wore them once and the right heal fell off need to get them healed if you could send me spare heal it would be greatly appreciated
Thank you
Caroline

3 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Caroline,

We appreciate you taking the time to share your feedback with us. We are very sorry to hear that the heel of your new right shoe detached after just one wear at your workplace. We understand how disappointing and inconvenient this situation must be for you, especially since you liked the style.

While we cannot send out individual replacement parts directly, we want to help resolve this quality issue. We will share your experience with our quality control team to ensure our footwear meets our standards. Please return the damaged pair to the place of purchase so our team can assist you with an exchange or a suitable alternative.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Very easy online buying experience

I recently bought 2 pairs of boots online from Paul Byron Shoes. The whole process was easy, and my boots were delivered very quickly and are were a perfect fit.

16 octobre 2026
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Réponse de Paul Byron

Hello Fiona,

We are so pleased to hear that you had such a smooth online shopping experience and that your new boots arrived quickly and fit you perfectly. Thank you so much for sharing your feedback.
😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

I love my boots

I love my boots, maybe a little bit big but that's my own fault as I ordered size 6 and I think size 5 might have been ok

21 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Teresa,

We are so glad you love your new footwear. We appreciate your feedback regarding the sizing, and we hope they remain comfortable for you. Thank you for sharing your experience with our product.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Fast, efficient service

Very fast delivery, high quality product at excellent price in sale.

22 octobre 2026
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Réponse de Paul Byron

Hello Aisling

We are so pleased to hear that you experienced very fast delivery and are delighted with the high quality and excellent sale price of your purchase.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Extremely fast delivery

Extremely fast delivery. Very impressed.

24 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Denise,

We are so pleased to hear you were impressed by the incredibly swift dispatch of your order! 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Promp delivery

Promp delivery, lovely packaging, delighted with my new runners

23 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Ciara ,

We are so pleased to hear that your order arrived quickly, that you enjoyed the beautiful presentation, and that you are thrilled with your new footwear. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Great price and selection

Great price and selection. Super speedy delivery. Happy customer.

28 août 2026
Avis spontané
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Réponse de Paul Byron

Hello,

We are so pleased to hear that you enjoyed our great value and wide range of products. It is wonderful to know that you experienced super fast shipping and are a happy customer. 😊


We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Paul Byron is a super shop

Paul Byron is a super shop. Fast delivery and quality products. I bought Remont ankle and knee high boots recently. Quality great and price was amazing. Great online store.

7 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Ralf,

We are so delighted to hear about your wonderful experience with our online store! It is fantastic to know that you are pleased with the amazing quality and great pricing of your new ankle and knee-high boots, as well as our fast delivery service. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Speedy delivery and the boots are…

Speedy delivery and the boots are stunning. Delighted with the service.

16 octobre 2026
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Réponse de Paul Byron

Hello Anna,

We are so pleased to hear that your order arrived so quickly and that you are absolutely thrilled with your stunning new boots. Thank you so much for taking the time to share your wonderful feedback about our service. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 5 sur 5 étoiles

Birkenstock

love Paul Byron online as you get great value. I love my Birkenstock as they are giving great support and are light weight. No problem walking in and out and worry about footwear

24 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Els,

We are so happy to hear that you are enjoying the great value and comfort of your new footwear. It is wonderful to know they are providing the lightweight support you need to walk around with ease and confidence.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 1 sur 5 étoiles

Shoes look lovely but will not stay on…

Shoes look lovely but will not stay on my feet flip flop have them at the highest hole no good. Bad buy wore them once disaster Charity shop now 24

24 octobre 2026
Avis spontané
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Réponse de Paul Byron

Hello Helen,

Thank you for your lovely feedback on the style of the shoes. Different styles can fit differently, so hopefully you will find another style that is a more comfortable fit for you.

Thank you for supporting our Irish business.

Kind regards
PB Team

Noté 5 sur 5 étoiles

It was so easy to order the shoes and…

It was so easy to order the shoes and they arrived the next day.
Everything was so efficient and easy and the follow-up to make sure that I received my parcel was great.

22 octobre 2026
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Réponse de Paul Byron

Hello Benny,

We are so pleased to hear that you found the ordering process so straightforward and that your new shoes arrived the very next day. It is wonderful to know that you appreciated our efficient service and the follow-up care regarding your delivery. Thank you so much for sharing your lovely feedback.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Noté 4 sur 5 étoiles

Very fast delivery although the box was…

Very fast delivery although the box was clearly damaged when it was sent..as this was a gift I had to patch the box myself.

9 octobre 2026
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Réponse de Paul Byron

Hello Tracey,

We are glad you enjoyed the quick delivery. We appreciate your feedback regarding the damaged gift box and will address this with our packaging team to ensure our items arrive in perfect condition.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

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