Payajjb Avis 

432
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

It has taken x amount time to find and use your online payment service mostly because i wasn'tsure of my ref number , but eventually found it , apart from there are no complaints... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company have suddenly started harrassing me with constant phishing texts. Cunningly don't display a number so I can't block the spam. I don't owe anyone money, my credit file is clear. I've never... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

many thanks to Vienna Welthy from the assistance team. The costumer service was very responsive and comprehensive. My old internet provider issued erroneously a debt in my name. After explaining... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques
  2. Recouvrement de dettes

À propos de Payajjb

Écrit par l'entreprise

AJJB Law

Information written by the company

We are a regulated law firm here to help you find the right way forward

AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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3,4

Tous les avis

(432)

97 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful no stress

14 août 2025
Avis spontané
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 4 sur 5 étoiles

User friendly on-line design and support

User friendly on-line design and support

29 août 2025
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Réponse de Payajjb

Thank you for leaving a positive review! We are so glad to hear that you had a good experience with us and appreciate your feedback. We are thrilled that we were able to meet your expectations.

Noté 5 sur 5 étoiles

Easy and efficient

Easy and efficient

27 août 2025
Avis spontané
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 5 sur 5 étoiles

Excellent

HI

EXCELLENT, EFFICIENT SERVICE, FROM, MUSA AND TEAM SORTED THE PROBLEM

20 août 2025
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 5 sur 5 étoiles

Set up a payment plan quickly

Set up a payment plan quickly, quick response from them if you need help with anything

22 août 2025
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Réponse de Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Noté 1 sur 5 étoiles

Awful company

Awful company. The own me refund January to July this year. They told me it will take 3 to 7 Working days. I have contact them since end of July and spoken with them more than 5 times regarding the refund. They kept on telling different thing. I don't know how a legal company can behave in this manner. Its seems staff are trained to frustrate customer. I have sort advice from CAB and will be reporting them to the appropriate ombudsman as its seems they are known to his unkind act as I can read from other people review.

26 juillet 2025
Avis spontané
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Réponse de Payajjb

Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience, was harassed for £33, threats of court action. Via text email and post, acknowledge debt little can do when paid once a month and the direct debit didn’t come out

8 août 2025
Avis spontané
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Réponse de Payajjb

Thank you for giving us your feedback. We apologise this was not up to your expectations and would like to hear more about this.
You can either call us to discuss further or, visit www.ajjb.co.uk and log on to speak to a member of our team via live chat.
Alternatively can you please provide us with the best contact number and your preferred time and date you would like to be contacted.

Noté 5 sur 5 étoiles

Very helpful I was feeling depleted…

Very helpful I was feeling depleted with debt but easy v small payments have helped me get my life back

6 août 2025
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 5 sur 5 étoiles

Thankyou for helping me today and…

Thankyou for helping me today and hopefully with your help it was all sorted

5 août 2025
Avis spontané
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 1 sur 5 étoiles

sham

Kept getting messaged from them saying i owe KLARNA money, I logged on klarna and says I have 0.00 outstanding. then went on individual klarna payments to learn that two of them failed. Very misleading on behalf of KLARNA!

So I went and paid the OA and t just receive another message a day later to say that I still have not paid.

So I ended up calling the law firm. Then they told me they have my old address which is weird as been ordering stuff to a new one, They said I have 57.07 OA so I said no I don't I paid you on 2.8.25. She then told me I paid under the wrong ref. no when I paid under the ref.no. she sent me lol and came back telling me they will transfer the amount under the right ref.no within 24 hours. I asked if they will carry on harassing me with texts while this is happening?

luckily the lady was nice and apologised about it, so I didn't lose my last nerve cell at the company.
what a load of unprofessionalism within companies' ways of notifying people.

Klarna should send an email or a text explaining there was a failed payment as soon as it fails, please make a payment within so and so many days due to failed payment, not leave people unknown especially when logged into the app and seeing 0.00 outstanding credit and keep receiving additional incurring costs. I had to wreck my brain to figure where the payment was missed until finally clicked on companies I purchased my items with just to see that a payment did fail! so misleading!

..and AJJB Law should be more detailed.


5 août 2025
Avis spontané
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Réponse de Payajjb

We understand that everyone has different preferences when it comes to communication, and it is never our intention to cause inconvenience to you.
If you have any further concerns or would like to discuss this further, please visit www.payajjb.co.uk and log in.

Noté 5 sur 5 étoiles

Easy service to use

Very quick and easy to manage online, with a newborn there's no way I would have had time to phone but going online to sort what I needed sorting was simple :)

31 juillet 2025
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Réponse de Payajjb

Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.

Noté 1 sur 5 étoiles

The worst company ever treated like an…

The worst company ever treated like an absolute criminal for £50 which was one missed payment they have sent out threatening solicitor letters and treat me like im due them millions of pounds

4 juillet 2025
Avis spontané
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Réponse de Payajjb

Thank you for giving us your feedback. We apologise this was not up to your expectations and would like to hear more about this.
You can either call us to discuss further or, visit www.ajjb.co.uk and log on to speak to a member of our team via live chat.

Noté 1 sur 5 étoiles

They send threatening letters for a…

They send threatening letters for a "debt" owed to a company i have never used. Even the original company dont have my details!!

26 juin 2025
Avis spontané
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Réponse de Payajjb

Thank you for giving us your feedback. We apologise this was not up to your expectations and would like to hear more about this.
You can either call us to discuss further or, visit www.ajjb.co.uk and log on to speak to a member of our team via live chat.

Noté 1 sur 5 étoiles

Ignore complaints and do not perform due diligence

This company chased the wrong firm - no due diligence done just threatening letters. No answers to any emails even when put through as a formal complaint their complaints team. Have reported to SRA (say they will look into it after 45 days) and the Legal Ombudsman (say they will look into it after 14 weeks). This section of the law is like the wild west and no legitimate company should use this organisation to chase debts. AI like Garfield.ai are actually much more diligent!

26 juin 2025
Avis spontané
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Réponse de Payajjb

Hi David,

Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.

Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.

Please respond to our request and a member of the team will be in touch.

Noté 5 sur 5 étoiles

Brandon has been fantastic thanks so…

Brandon has been fantastic thanks so much for your help!

26 juin 2025
Avis spontané
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Réponse de Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Noté 5 sur 5 étoiles

Great friendly not pestering

Great friendly not pestering

25 juin 2025
Avis spontané
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Réponse de Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Noté 1 sur 5 étoiles

Sneaky charges

I made a payment on my personal card to pay a work bill quickly to avoid further charges (£1,265) only to be charged a further £37.96 "cash fee" through my bank. There was no warning of this happening before I made the payment and it's never happened on any other online payment I've made so I can only assume it is AJJB who have caused it to extract extra cash.

27/07/25
Have just received a Court judgement stating we still owe the money that was paid via the AJJB website a month ago. Tried to call but was told they didn't have any one available to discuss the case.

25 juin 2025
Avis spontané
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Réponse de Payajjb

Hi Tim,

Thank you for taking the time to make us aware of this. At AJJB Law, we do not charge any fees on making a payment. It sounds like the fee might have been applied by your bank, or could be linked to an unrelated transaction.

Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.

Please respond to our request and a member of the team will be in touch.

Noté 5 sur 5 étoiles

AJB Law were very understanding of my…

AJB Law were very understanding of my circumstances and offered a lot of support with an affordable payment plan, I always found them pleasant to deal with and always eager to assist me in re paying my debt.I would recommend definitely.

24 juin 2025
Avis spontané
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Réponse de Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Noté 1 sur 5 étoiles

At worst, a scam, at best incompetence (but complicated).

These are the second people who have written to me about a debt that I do not believe that I owe to BT, threatening court action. (The first people gave up when I explained). The reference number on the letter and my correct postcode was rejected by their website, so I could go no further. Have emailed them, no reply yet.

LATER

Would you beleive it? I have just had a reply stating that they were unable to open an attachment in standard Microsoft .DOCX format. Throws competence further into question.

LATER STILL

Still no response to my emails. I have to say that the scream of the 'scamometer' is rising in pitch. I clearly can make no certain accusations, but am coming to entertain the possibility that they have bought up a dodgey third-hand debt and are trying to make money out of it with threats of court action.

My advice to anyone who gets a letter from these people would be to question -very carefully- the grounds for any demand they make.

LATER

I have just had a response from these people. They do seem to have managed to open the alternatively formatted document I send them. They now say "We have sent the information regarding your query to our client so they can review the details and provide us with an update on how to proceed." I am thinking that it may be BT rather than Payajjb that is at fault here.

I shall update this on developments.

23 juin 2025
Avis spontané
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Réponse de Payajjb

Hi Tim, Thank you for taking the time to make us aware of this.

This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.

I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.

Noté 5 sur 5 étoiles

So so so easy to set up and accomplish

So so so easy to set up and accomplish

17 juin 2025
Avis spontané
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Réponse de Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

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