Atoa Avis 

105
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Atoa is a very convenient safe and easy way to make payments. Cheaper than most and a great service to use and have. Saf got me signed up and walked me through how simple it was and honestly it’s bee... Voir plus

Noté 5 sur 5 étoiles

Excellent platform for payments. Very user friendly and functional. Glad we switched from our other provider has we have more options for how our patients can pay for treatment. The team are very resp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 star service from start to finish. Implemented this system into multiple businesses that we run. Very efficient and good support team

Noté 1 sur 5 étoiles

Really poor service. Attempted to register my business, kept rejecting one of the three documents, wouldn't tell me which one so just had to keep doing it. No e-mails from them whatsoever just a bit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Atoa is an open banking payment solution that helps UK businesses accept in-store and remote payments with fees up to 50% lower than cards. Customers pay straight from their bank app, and businesses receive funds instantly. Atoa is authorised by the Financial Conduct Authority (FRN #1007647).


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(105)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Atoa is a very convenient safe and easy…

Atoa is a very convenient safe and easy way to make payments. Cheaper than most and a great service to use and have.
Saf got me signed up and walked me through how simple it was and honestly it’s been a convenience to have and better for the customers. Would highly recommend

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product

5 star service from start to finish. Implemented this system into multiple businesses that we run. Very efficient and good support team

15 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not apply

Do not apply, a very small company and have a pick and choose policy, also not able provide reasons for application refusals mainly wasting businesses the time trying to give them business.

6 octobre 2026
Avis spontané
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Réponse de Atoa

Hello A,

We’re sorry to hear that you were disappointed with the outcome of your application and understand that not being provided with further details can be frustrating.

We would, however, like to clarify that Atoa does not operate a “pick and choose” policy. As an FCA-Authorised Payment Institution, we maintain strict onboarding and compliance standards. Every application is assessed using the information provided to us and is subject to KYC and AML checks.

As a result, we’re not able to offer an Atoa Business account to every applicant, and in some circumstances we’re unable to provide further details regarding the reason for an application being declined.

These decisions are not made randomly or arbitrarily; they form part of the regulatory and compliance processes we are required to maintain as a financial services provider.

We appreciate that this may be disappointing and thank you for taking the time to provide your feedback.

- Team Atoa

Noté 5 sur 5 étoiles

Excellent platform for payments

Excellent platform for payments. Very user friendly and functional. Glad we switched from our other provider has we have more options for how our patients can pay for treatment. The team are very responsive and proactive in checking we are happy with the service provided. Would highly recommend.

15 septembre 2026
Avis spontané
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Réponse de Atoa

Thank you so much for taking the time to leave us such a lovely review! We’re delighted to hear that you’re happy with both our product and service. We really appreciate your support and, most importantly, your business. - Team Atoa

Noté 1 sur 5 étoiles

I provided Atoa with all the documents…

I provided Atoa with all the documents they requested for my application. After submitting my information and documents, my application was rejected without giving me any specific reason.

I am disappointed with the experience, particularly because sensitive personal and business information was provided during the application process. I have now requested that Atoa delete my personal information and account details and provide written confirmation of deletion.

I cannot say that my information will be misused, but I am concerned about how my documents and personal information will be handled and retained. I would strongly recommend that anyone providing sensitive documents carefully consider the company's data-handling practices and ask for clarification about how their information is stored and used.

A very disappointing experience overall.

14 août 2026
Avis spontané
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Réponse de Atoa

Thank you for sharing your feedback, Zeeshan.

We unfortunately do sometimes have to decline applications following our review process, and we appreciate that this can be disappointing. This can be for a number of reasons, such as recent company incorporation, businesses use cases we don’t currently support, or credit score and risk considerations.

As an FCA-authorised payment institution, we take the privacy and security of personal information extremely seriously and all information we receive is handled in accordance with our data protection obligations.

If you have any further questions about your application, please contact us directly at hello@paywithatoa.co.uk and our team will be happy to assist.

Thank you again for taking the time to share your feedback.

Noté 5 sur 5 étoiles

As a business customer with Atoa

As a business customer with Atoa, they have been great. Excellent intuitive platform, great competitive rates and an even better team to deal with.
Any support, suggestions or queries, Specifically Saf and Connor have provided efficient & effective communication.

This is the type of service you hope for when dealing with a terminal provider. Great work.

2 mars 2026
Avis spontané
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Réponse de Atoa

Thank you, Jawad, for your kind review. We'll pass on your comments to Saf and Conor. We value your business. - Team Atoa

Noté 5 sur 5 étoiles

Great communication and clear…

Great communication and clear information provided.
Payment service working smoothly.

21 mai 2026
Avis spontané
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Réponse de Atoa

Thank you for your kind review! We're delighted to hear you're happy with our service. - Team Atoa

Noté 5 sur 5 étoiles

Atoa offers a fundamental service for a…

Atoa offers a fundamental service for a good starting price. Conor and the team were very helpful in getting us started on our journey. The app is easy to use and makes end of week reconciliation easy. I would recommend them to any small businesses interested in P2P payments.

17 mars 2026
Avis spontané
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Réponse de Atoa

Hi Simon, thank you so much for your wonderful review. We appreciate your business and will pass on your feedback to Conor and our Care staff. - Team Atoa

Noté 5 sur 5 étoiles

I couldnt be happier with atoa…

I couldnt be happier with atoa payments, I just added another 2 stores with atoa and it was seamless, conor and priya where really helpful, great communication and easy to set up

19 février 2026
Avis spontané
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Réponse de Atoa

Hi Sam, thank you so much for your lovely message. We’re delighted to hear that you’re happy with our customer care - that really means a lot to the team. We’ll be sure to pass on your kind words. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Excellent service

Excellent experience dealing with Saf.
Thank you for all help getting set up and saving our company money.

20 janvier 2026
Avis spontané
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Réponse de Atoa

Thank you so much for your wonderful review. We really appreciate your business - Team Atoa

Noté 5 sur 5 étoiles

Amazing company

Amazing company, good team, great communication definitely recommend Atoa as a payment method

30 décembre 2025
Avis spontané
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Réponse de Atoa

Hi Yakup, thanks for your wonderful review. We're delighted you are happy with Atoa's service. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Amazing app been using it for over a…

Amazing app been using it for over a year my customers love it very easy money goes straight into you bank better then a card machine 100% reccomneded

18 novembre 2025
Avis spontané
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Réponse de Atoa

Thank you so much for your kind review! We’re delighted to hear that both you and your customers are enjoying Atoa. We really appreciate your support over the past year and look forward to working with you for many more to come. - Team Atoa

Noté 5 sur 5 étoiles

We couldn’t be more impressed with…

We couldn’t be more impressed with Atoa. Special thanks to Ivo, who went above and beyond to get our facility up and running. A highly professional operation that we’re proud to be working with. Richard Mead PayLess4aCar Limited

4 novembre 2025
Avis spontané
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Réponse de Atoa

Thank you, Richard, for your kind review! We're delighted to have your business and will share your comments with our staff. - Team Atoa

Noté 5 sur 5 étoiles

Been with ATOA over a year and still very happy!

Been with ATOA over a year and still very happy! I had begun to feel hassled with the existing card provider at the time who was starting to add charges that I couldn't get explained.I had been with them years and years. So researching online narrowed down to ATOA bank to bank services. The set up was fairly easy. I only needed help with their support when I was getting to understand how it all worked, like the online accounts page layout. They were friendly and helpful, putting my mind at ease. Yep, the low fees is real! So far all transaction payments have continued to be straight forward with NO problems. I love how I can check our bank and see the money in our account soon after. Over the summer months I felt more confident in linking it to our Xero accounts for invoicing our customer via email. Googled it for help on how to link it easily. Gradually our customers are using it more from both the QR display in the shop, and on the invoices emailed. Many use BACS which I prefer (as it is free at the moment), but ATOA PAYMENTS has made a HUGE difference with the 0.70% rather than the much bigger % charges, and extras from our previous card transactions. We still have a few customers who pay with a Mastercard card so I sacked off the old provider and found a new one with a basic card reader linked to my phone. So now it all working well. WOW! Another stress has been lifted. I do keep telling other business friends about the difference ATOA can make, but it is less known up here in 't' North. If they continue to be reliably great then only time will tell. Thank you Atoa team :)

16 octobre 2025
Avis spontané
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Réponse de Atoa

Thanks so much for your detailed and honest review, and for being with Atoa for over a year! We’re glad Atoa has made things easier and more affordable for you and your support really means a lot to us! - Team Atoa

Noté 5 sur 5 étoiles

Fantastic for my business!

From the moment I found about about Atoa it was plain sailing. The customer service was amazing and received my terminal the very next day. The fact that the money goes straight into my account and the fees are so low is a huge bonus. I would definitely recommend to other business owners.

2 octobre 2025
Avis spontané
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Réponse de Atoa

Thank you for the recommendation and taking the time to share your Atoa experience! We’re delighted to hear that getting started with Atoa was quick and easy, with great customer service and affordable pricing. - Team Atoa

Noté 5 sur 5 étoiles

Great service and customer support

Great service and customer support, I moved from Worldpay and the difference was huge!

Highly recommend!

17 septembre 2025
Avis spontané
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Réponse de Atoa

Hey Thomas, thanks so much for your incredible review! We're delighted you are enjoying our product and service. Thank you for your business. - Team Atoa

Noté 5 sur 5 étoiles

First class service much better than…

First class service much better than your traditional card machine
The money is straight into your account and less much less charges
If you have not used this system before change today save your company a fortune

10 septembre 2025
Avis spontané
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Réponse de Atoa

Thank you so much for your wonderful review! We're delighted to hear Atoa is delivering results for your automotive business. - Team Atoa

Noté 5 sur 5 étoiles

Amazing service that saved my company a…

Amazing service that saved my company a lot of money . A no-brainer really, I would deffinetely reccomend them !

14 août 2025
Avis spontané
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Réponse de Atoa

Hi Corina, we're delighted Atoa is working out great for your dental practice. Thank you so much for your business! - Team Atoa

Noté 5 sur 5 étoiles

Atoa is absolutely brilliant

Atoa is absolutely brilliant – it’s made receiving money so much easier. The best part? No card fees! It’s fast, reliable, and saves me money every time. The app’s clean, simple to use, and everything goes through instantly. Genuinely a game-changer for avoiding unnecessary fees. Highly recommend!

6 août 2025
Avis spontané
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Réponse de Atoa

Hi Jason, thank you so much for your amazing review! We're delighted your dealership is enjoying great results with Atoa. Thank you so for your business. - Team Atoa

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