Atoa Avis 

105
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Atoa is a very convenient safe and easy way to make payments. Cheaper than most and a great service to use and have. Saf got me signed up and walked me through how simple it was and honestly it’s bee... Voir plus

Noté 5 sur 5 étoiles

Excellent platform for payments. Very user friendly and functional. Glad we switched from our other provider has we have more options for how our patients can pay for treatment. The team are very resp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 star service from start to finish. Implemented this system into multiple businesses that we run. Very efficient and good support team

Noté 1 sur 5 étoiles

Really poor service. Attempted to register my business, kept rejecting one of the three documents, wouldn't tell me which one so just had to keep doing it. No e-mails from them whatsoever just a bit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Atoa is an open banking payment solution that helps UK businesses accept in-store and remote payments with fees up to 50% lower than cards. Customers pay straight from their bank app, and businesses receive funds instantly. Atoa is authorised by the Financial Conduct Authority (FRN #1007647).


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(105)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Recommend!

Easy to implement, quick and fast payment and support, saved the business money and helped us grow.

1 mars 2025
Avis spontané
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Réponse de Atoa

Hi Danica, thank you so much for your kind review! We’re thrilled to hear that you found the setup process smooth and that Atoa is helping your business save money. - Team Atoa

Noté 5 sur 5 étoiles

Very good product

Very good product. Money well spent

18 juin 2025
Avis spontané
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Réponse de Atoa

Thank you, Gulam, for your review. We're delighted to hear you are happy with Atoa's great value payments and we thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Superb setup highly recommend to any…

Superb setup highly recommend to any sort of trade 10/10

18 juin 2025
Avis spontané
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Réponse de Atoa

Thank you, Scott, for your great review! We're delighted to hear your business is satisfied with our service. - Team Atoa

Noté 5 sur 5 étoiles

Atoa is Super star!

I ve been with Atoa for more than a year and I m very pleased with the service they provide.
They call and checking on you . Really nice carring team . App works really well, it's easy to set up and easy to use.

13 juin 2025
Avis spontané
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Réponse de Atoa

Thank you so much for your wonderful review! We're absolutely delighted to hear you are happy with Atoa's service and customer care. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Fantastic payment system

Fantastic payment system
Very easy to use and set up
Money is in our bank instantly
And a significant cost saving to our business
There is nothing I don’t like about atoa
We are in used car sales and would definitely recommend

1 mai 2025
Avis spontané
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Réponse de Atoa

Thank you for your review, we're delighted you are seeing great results using Atoa in your dealership! - Team Atoa

Noté 5 sur 5 étoiles

Easy System!

Easy transactions, simple system and effective for a number of different purposes. Highly reccomend.

16 avril 2025
Avis spontané
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Réponse de Atoa

Hi Danny, thank for your review. We're delighted to hear you are enjoying Atoa and would recommend it to other merchants. - Team Atoa

Noté 5 sur 5 étoiles

Why use Atoa

We have recently added Atoa to our payment options for our consultants, and are very pleased with the results. Atoa is easy to use for both the customer and consultant, the payment arrives immediately with us, and the option for the customer to leave us a review is great.
Very happy with the product and the service from Atoa, who have been excellent at training and responding to our queries.
Highly recommended.

31 mars 2025
Avis spontané
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Réponse de Atoa

Hi Andy, we're delighted to hear that you are happy with our services and support. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Atoa is a very easy and convenient…

Atoa is a very easy and convenient payment system for both customers and business owners.
Also Atoa team are always willing to listen to customers's requests and do not hesitate to fix it.
Im satisfied with their system and customer service.

12 février 2025
Avis spontané
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Réponse de Atoa

Thank you, Miran, for your tremendous review! We're delighted Atoa is working well for your business and you are satisfied with our customer service. - Team Atoa

Noté 5 sur 5 étoiles

ATOA has been a great help to our…

ATOA has been a great help to our business after coming on board with them recently. The benefits of their services have helped us instantly and assisted with cash flow too. Highly recommend!

5 février 2025
Avis spontané
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Réponse de Atoa

Thanks for the kind words Sohib! We are delighted that Atoa has been an instant success for your business and has improved your cash flow. Thanks for your business. - Team Atoa

Noté 5 sur 5 étoiles

Great product and simple to use

Great product and simple to use. Ivo assisted throughout and ensured a smooth transition from our old system.

Would definitely recommend.

2 décembre 2024
Avis spontané
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Réponse de Atoa

Thank you for your review! We're delighted Atoa is working well for your business. We'll share your feedback with our colleague, Ivo. - Team Atoa

Noté 5 sur 5 étoiles

Six months in, very satisfied with the savings.

We've been using Atoa for almost six months now and i'm very satisfied with the savings and instant payouts. I'll admit we were a bit skeptical in the beginning but the service is reliable and care has been good. We're saving 55% on every payment taken with Atoa instead of our old Barclaycard machine and the cash lands in my account in a few seconds. Have recommended to two businesses owners I know personally and both are happily transacting. Good work.

25 novembre 2024
Avis spontané
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Réponse de Atoa

Hi, There! We're delighted you are satisfied with Atoa and saving nearly half your fees versus traditional card machines. Thank you so much for spreading the word to other business owners and helping them save on payment fees too. - Team Atoa

Noté 1 sur 5 étoiles

I had an terrible and extremely disappointing experience with Atoa

I had an extremely disappointing experience with Atoa. Despite running a well-established business for several years with a stellar reputation, they abruptly suspended my account without warning or explanation. Their response cited vague factors such as “company age, online reviews, credit ratings,” but refused to provide specific reasons.

For context, my credit score is a perfect 100, my company has 152 Google reviews with an impressive average rating of 4.9/5, and we have been recognized with multiple awards and certifications for our excellence. Given this track record, Atoa’s actions are baffling and unjustified.

Their refusal to offer transparency or allow future applications is unprofessional and a direct contradiction to their claim of supporting small businesses. I strongly urge others to reconsider using Atoa. Their lack of accountability and arbitrary decision-making could leave your business at risk without proper explanation or recourse.

1 novembre 2024
Avis spontané
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Réponse de Atoa

Hi there, we’re sorry to hear about your experience with Atoa. We’ve read your review and wanted to share a little context.

Firstly, I’d just like to confirm that there’s no pending or held payments on your account.

We’re required to carry out regular checks to ensure we are complying with applicable UK regulations. These checks are important to protect businesses and consumers using Atoa. This unfortunately means that every now and then we might have to make the difficult decision to decline new businesses or close the account of an existing Atoa user. We never take this decision lightly and we appreciate this may be disappointing news for a business owner to receive.

Thank you for your understanding. - Team Atoa

Noté 5 sur 5 étoiles

Great Company Top CS

Hi i m with Atoa Customer for more then a year and never had any problems whatsoever. today I needed some help and this fine gentleman called Conor made it so simple and easy to understand I wish every company have similar customer service agents Thanks Conor I will be customer for life

13 novembre 2024
Avis spontané
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Réponse de Atoa

Thank you, Farhan, for your excellent feedback. We're delighted you are happy with Atoa and our customer service. We'll pass on your comments to Conor and our Care staff. - Team Atoa

Noté 5 sur 5 étoiles

Ivo was great in setting us up on the…

Ivo was great in setting us up on the new platform. Easy for us and the customers, with low fees and instant transfer. Very easy process.

1 octobre 2024
Avis spontané
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Réponse de Atoa

Thank you for your review! We're delighted you are enjoying Atoa. We'll pass on your feedback to our sales team. - Team Atoa

Noté 5 sur 5 étoiles

Atoa

Right from the first introduction the communication and service has been nothing but class. Great and simple system to use and very effective for our line of business
Its also a safe and more secure way for our customers to transact with us.

23 septembre 2024
Avis spontané
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Réponse de Atoa

Hi Tony, wow, what an amazing review! We're delighted Atoa is working well for your car dealership. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

The team at Atoa

The team at Atoa, are helpful and very informative.
Great customer support.

17 septembre 2024
Avis spontané
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Réponse de Atoa

Thank you, Angela, for your wonderful review! We're delighted your are happy with our customer service. We'll pass on your comments to our Care staff. - Team Atoa

Noté 5 sur 5 étoiles

Atoa has been a game-changer for my…

Atoa has been a game-changer for my business payments. The security of paying directly from the customer’s bank app without sharing card details has won over my clients. The biometric authentication and use of the UK’s secure networks give me complete peace of mind. It’s efficient, reliable, and trusted by many—I highly recommend Atoa!

13 septembre 2024
Avis spontané
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Réponse de Atoa

Hi Tariq, thank you for your brilliant review! We're delighted you are finding Atoa safe, reliable, and secure. Thanks for trusting us with your business. - Team Atoa

Noté 5 sur 5 étoiles

Recommend Atoa

It's been brilliant using Atoa. Our salon has saved money and it's easy to use. Ross has been very helpful with all our questions.. thank you 🙂

14 août 2024
Avis spontané
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Réponse de Atoa

Hi Ruth, thanks for your review. We're delighted your salon is loving Atoa. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Atoa is hands down the best payment…

Atoa is hands down the best payment system I have ever used. Customer service is second to non and transaction fee is the lowest i have seen. I just wish I had discovered them sooner!!

14 août 2024
Avis spontané
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Réponse de Atoa

Hi Stacey, thanks for your wonderful review! We pride ourselves on providing great value payments and friendly UK-based customer care. Thank you for your business! - Team Atoa

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