Atoa Avis 

105
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Atoa is a very convenient safe and easy way to make payments. Cheaper than most and a great service to use and have. Saf got me signed up and walked me through how simple it was and honestly it’s bee... Voir plus

Noté 5 sur 5 étoiles

Excellent platform for payments. Very user friendly and functional. Glad we switched from our other provider has we have more options for how our patients can pay for treatment. The team are very resp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 star service from start to finish. Implemented this system into multiple businesses that we run. Very efficient and good support team

Noté 1 sur 5 étoiles

Really poor service. Attempted to register my business, kept rejecting one of the three documents, wouldn't tell me which one so just had to keep doing it. No e-mails from them whatsoever just a bit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Atoa is an open banking payment solution that helps UK businesses accept in-store and remote payments with fees up to 50% lower than cards. Customers pay straight from their bank app, and businesses receive funds instantly. Atoa is authorised by the Financial Conduct Authority (FRN #1007647).


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(105)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn’t recommend more

Couldn’t recommend more. No issues at all. Thanks to Kim for setting up

9 octobre 2023
Avis spontané
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Réponse de Atoa

Hi Chloe, thank you so much for your kind review! We're delighted to hear Atoa is working well for your business. We'll pass on your feedback to Kim and our London crew. - Team Atoa

Noté 5 sur 5 étoiles

Point One and ATOA at table service

Just connected our Point One till system with ATOA for customers to pay by Bank to Bank - and it works like a dream. QR codes on tables enable each customer to pay for their bill directly and each magically cashes off on Point One. Saves us a lot of time and credit card fees!

18 août 2023
Avis spontané
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Réponse de Atoa

Hi Colin, thank you so much for your kind review. Delighted to hear your Atoa/PointOne integration is working well for you. I'll pass on your comments to our Integrations Team. - Team Atoa

Noté 5 sur 5 étoiles

The Future of payments

Amazing technology, great service. Saf could not do enough.

23 juin 2023
Avis spontané
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Réponse de Atoa

Thank you, Raja, for your kind words! We'll pass on your feedback and thank you for entrusting your business payments with us! - Team Atoa

Noté 5 sur 5 étoiles

Really Useful Payment App

Great app, easy to use, quick payments (5 seconds and it's confirmed in our account), good rates, very convenient way to pay for any customer with online banking app on their phone. We were so lucky we had set up Atoa the day before our entire internet went down for an entire day. It enabled us to take payments where ordinarily, we wouldn't have been able to, a real life saver.

30 mai 2023
Avis spontané
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Réponse de Atoa

Thank you so much, Brett! We're delighted to hear you've had a good experience with Atoa. We really appreciate your business. - Team Atoa

Noté 5 sur 5 étoiles

Pay with Atoa -Fast service

ATOA has been instrumental in collecting payments for us. It provides a exceptional safe method of payments from our clients. We are very pleased with the super fast payment service directly into our own business account (2-5 seconds) - we highly recommend this app service to every business currently not using ATOA.
Sanjeev Jewellers - Southall

20 mars 2023
Avis spontané
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Réponse de Atoa

Hi Mirza, thank you so much for your glowing recommendation of Atoa as a secure and fast way for your business to collect payment! We're always here to help if you need any assistance. - Team Atoa

Noté 5 sur 5 étoiles

Excellent system

Excellent system! Really easy and straight foward to use. Saves people going to the cash machine as it is all done online. Saf the guy who set it up for me was really friendly and made all instructions clear ! Had the system for a month now and no problems

27 avril 2023
Avis spontané
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Réponse de Atoa

Hi Gurvinder, thanks so much for your kind words, delighted to hear Atoa is working well for your business! We'll pass on your feedback to Saf and the team. - Team Atoa

Noté 5 sur 5 étoiles

What an amazing payment service

What an amazing payment service. We’ve increased our deposit payments of up to 265% in 1 month as there is 4 clicks to make payment. Payments super cheap, instant cash in your account, send payment links, QR codes to make payments in the treatment rooms. No need to hoard the reception. Plus great customer service from Saf, he’s there whenever we need him. Thanks

4 mai 2023
Avis spontané
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Réponse de Atoa

Thank you, Harminder for your kind words, we're delighted your business is thriving with Atoa! We'll pass on your kind words to Saf and the rest of the team. - Team Atoa

Noté 5 sur 5 étoiles

Highly recommend for all businesses

A member of the Atoa promotion team - Kim, who was lovely, popped into my aesthetic clinic to show me a new easy way my clients could pay direct from their bank to mine in only a few seconds. I was blown away, not only by the fact it was so quick and easy and free to set up but also by the ability to send payment links to my clients, to request booking deposits whilst on the phone to them, straight into my account. Also very happy that there is no contract, and only getting charged the very low transaction fee at the end of each month and nothing else. I love it and hardly ever use my card machine now. A MUST HAVE for all businesses.

4 mai 2023
Avis spontané
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Réponse de Atoa

Hi Delila, thank you so much for your kind review. We'll make sure to pass it on to Kim and the rest of the team. We're absolutely delighted Atoa is working well for your business. - Team Atoa

Noté 1 sur 5 étoiles

Really poor service

Really poor service. Attempted to register my business, kept rejecting one of the three documents, wouldn't tell me which one so just had to keep doing it. No e-mails from them whatsoever just a bit shady.

Tried to log in today 'account suspended' no reason given, no e-mails nothing. Really not impressed.

14 avril 2023
Avis spontané
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Réponse de Atoa

Hi there, sorry to hear you faced difficulties signing up and thanks for reaching out.

Our UK-Based Security Team carefully review each and every business application to protect existing merchants and consumers.

Unfortunately, this can result in some businesses being declined for an account and we can't go into more detail about the decision process. Our Team assess every application using the details and documents the applicant has provided us as well as at times pulling information from credit reference agencies, anti-fraud services, and other online sources.

If you could please contact our team at hello@paywithatoa.co.uk with your name and details we'll be happy to assist you directly? Thank you! - Team Atoa

Noté 5 sur 5 étoiles

Nifty tech, worth a try

Introduced to Atoa by my Barber, Sam. He doesn’t accept debit cards as they are too expensive for him and people are always forgetting to bring cash (haircut and run?).

Now they just scan a QR code at the barber chair and approve the payment from their Bank App.

After one or two payments you get the hang of it, it’s pretty easy to use. Interesting way to pay without cards or cash and helps local businesses save money on card fees which is good.

28 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Consumers Beware - fraud risk

We were defrauded by an online retailer 'GoSaveOnline' using your payment platform. There appears to be no protection for consumers other than your vetting procedures which were sadly lacking in this case. The company concerned has a negative balance sheet. We will be making a complaint to the FCA and we initiate a social media campaign to warn others not to pay for goods using open banking.

8 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous concept

Wow, my business was activated for using the QR code instant pay within the last two weeks. It’s been amazing. The interest rate in comparison to excepting debit/credit cards have cut by more than half the amount that I was paying. My customers money credits my account with immediate effect and what I find makes my business look so professional, is the fact that from my Atoa app, I can request any payments due by sending an sms or WhatsApp. The customer just presses on the message and it pays my bill within seconds.

21 janvier 2023
Avis spontané
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Réponse de Atoa

Hi Julie, thank you so much for your kind words. We'll pass on your comments to our wider team. Thank you for your business! - Team Atoa

Noté 5 sur 5 étoiles

Only good things to say

I have only good things to say about this clever app. I run a small business and have only recently started taking card payments. I had a quick demo online, then signed up and everything has worked swimmingly ever since. Nice touch to receive a calico bag with the point of sale barcode, and first two weeks no fee protocol has made a huge difference to me. All the clients who have used it so far have been really impressed too. Easily five stars :)

8 décembre 2022
Avis spontané
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Réponse de Atoa

Thank you so much, Tor, for your kind review! We built Atoa to help small businesses like yours thrive and feedback like this means the world to us. I'll pass on your note to my colleagues. - Team Atoa

Noté 5 sur 5 étoiles

Just signed up and it’s been very easy

Just signed up and it’s been very easy, fantastic support and the team are really friendly and approachable. Transactions are very easy and instant! Overall very happy.

9 novembre 2022
Avis spontané
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Réponse de Atoa

Thank you so much for your wonderful feedback on our registration process and customer service! We'll share your kind words with our Support staff. - Team Atoa

Noté 5 sur 5 étoiles

All I need in one app

For a small business like myself this type of payment service it's game changer. It's so nice to see that they are still systems on the market that are not ripping you off with their fees
What I like about Atoa:
1. Smallest fees on the market (I did some digging before signing up with them)
2. Smart app to use and take payments instantly
3. The moment your client/customer paid you have instantly the money in your bank account
4. Amazing customer service and super prompt with their reply
It's literally everything I need
Many thanks Atoa ❤️

25 octobre 2022
Avis spontané
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Réponse de Atoa

Thank you so much, Dora, for your kind review! Our team builds our product to support amazing merchants such as you. We'll share this positive feedback with our Team and continue to work hard for you and your customers! - Team Atoa

Noté 5 sur 5 étoiles

Brilliant 👌🏽

Easy to use, quick, so reasonable in cost, and takes the stress out of money coming into your account!

21 octobre 2022
Avis spontané
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Réponse de Atoa

Thank you, Tilly, for your kind words and we appreciate your business! I'll pass on your feedback to our staff. - Team Atoa

Noté 5 sur 5 étoiles

Unbelievable product and service

Unbelievable product and service! So easy to use cannot believe how quick the transaction comes into my account! And most importantly the amount of money my salon is now saving is a game changer! Atoa also have fantastic customer service so friendly and helpful. Cannot recommended highly enough.

10 août 2022
Avis spontané
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Réponse de Atoa

Thank you, Samantha, for your lovely feedback! We really appreciate your kind words and delighted to hear that Atoa is helping your business save money! I'll pass on your Customer Service feedback to our team. - Team Atoa

Noté 5 sur 5 étoiles

Brilliant

Brilliant, that's it. So easy to install and set up and use. I will save money on fees etc too. No waiting 3 - 5 days for your money, now its 3 - 5 seconds, vast improvement.
More importantly my customers think its brilliant too. Feed back is from them, its so easy and quick to use. Love it.
This will catch on quick and be the best thing in town very soon. Massive thank you to Carl who did an amazing job introducing it and getting me set up and going. Fantastic service. Wish you and Atoa all the best for the future.

Paul Jagelman

29 juillet 2022
Avis spontané
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Réponse de Atoa

Thank you, Paul, for your wonderful feedback! We're thrilled you had a great customer experience with Atoa (and couldn't agree with you more that Atoa is gonna catch on quick!). We'll pass on your feedback onto our Sales Team. - Team Atoa

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