Pearl Avis 

194
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This message for Erica Gray i I had a problem with my faucet during my renovation, and she went above and beyond to help me. She made the whole process easy and stress-free. Even though the replace... Voir plus

Noté 1 sur 5 étoiles

Gratis oogmeting bij Pearl...is niet gratis, het kost 20 euro, enkel als je een bril koopt en wat nog erger is, je krijgt de oogmeting niet mee...dit blijft bij hun...dus compleet nutteloos. I hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

To make an extremely long story short, My baby, my 12 year old beloved feline was suffering with, and dying of complications from feline leukemia. She wasn’t eating, using the bathroom and had l... Voir plus

Noté 5 sur 5 étoiles

I just want to thank the lawyer named Seth G because he was excellent in answering my legal question regarding an appeal to overturned an agreement that was signed against my will. He explained how... Voir plus

À propos de l'entreprise

  1. Services d'information

Écrit par l'entreprise

Pearl, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(194)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was beyond impressed with my vet …

I was beyond impressed with my vet response ... she engaged completely and made such "trained and professional" recommendations ... asked all relevant questions. I could not have had better response directly in a vet clinic. In fact, I feel she was better!!!

23 juin 2022
Noté 5 sur 5 étoiles

We had an emergency veterinary issue…

We had an emergency veterinary issue with our dog. We received prompt, detailed and reassuring advice from the doctor that responded to our inquiry. The doctor was knowledgeable and empathetic. Fortunately, it all worked out well for us and our pet. Thank you.

15 juin 2022
Noté 5 sur 5 étoiles

Tonya had a great deal of patience…

Tonya had a great deal of patience while I struggled to send pictures of my item. Need another copy of appraisal please!

8 juin 2022
Logo de Pearl

Réponse de Pearl

Hello Adrienne,

Thanks for the feedback you have provided.

We're glad that you had a good experience with Tonya. It looks like you were able to receive another copy of the appraisal, is that right? You can visit your question page any time you need to by either logging in and going to http://www.justanswer.com/my-questions.aspx or by using the mobile app on your phone.

Need more help? You can call us directly using this phone number, 800-805-5962, or send us an email at solutions@justanswer.com

Best regards,
Meg at JustAnswer Customer Care

Noté 4 sur 5 étoiles

The service was ok

The service was ok, but still didn’t get my questions answered

8 juin 2022
Logo de Pearl

Réponse de Pearl

Hello,

Thanks for reaching out to us.

You can ask as many follow-up questions as you need to in order to get a helpful answer. You can return to your question page using this link: http://www.justanswer.com/my-questions.aspx

Do you need further assistance? You can call us directly using this phone number, 800-805-5962, or send us an email at solutions@justanswer.com

Best regards,
Meg at JustAnswer Customer Care

Noté 5 sur 5 étoiles

GI question answered

I had a question concerning my GI issues and a GI doctor was able to answer me in 10 minutes. It was amazing and really helped me!

8 juin 2022
Noté 5 sur 5 étoiles

Online Veterinary Services

The service was great. The Dr was very helpful and time sensitive. Fortunately, I didn't have to seek any further services. My dog was up and active after some Pedialyte and rest. Thank you

5 juin 2022
Noté 5 sur 5 étoiles

What a fantastic service!

What a fantastic service. Initially Dr Porter advised treatment., then Dr Noel Berger took on the case. What impressed me most was the continual follow up. Whilst I really like and trust my usual vet, follow-up is not a strong point. I would recommend this service to anyone.

31 mai 2022
Noté 5 sur 5 étoiles

I had an extremely unusual question…

I had an extremely unusual question about laws in South Carolina and a Lawyer responded to me within 2 minutes. I was even able to speak with him over the phone and he sent me several links to my email to better help me understand the particular laws I was asking about. Also he send me a like for someone that is trying to fight the same battle as me so that we could try and link forces! I would definitely use this again!!!

7 mai 2022
Noté 5 sur 5 étoiles

Excellent veterinarian support

Excellent veterinarian support when my cat became ill over a weekend period. The advice was detailed and over a timely period so didn't feel rushed or generic. I received peace of mind so highly recommend. Only cost NZ $8.

2 mai 2022
Noté 5 sur 5 étoiles

I had a great experience and the…

I had a great experience and the interaction with the vet was very pleasant. Overall he took the time to address my question and provide insight so that I had a better understanding of the issues that I had to overcome.

27 avril 2022
Noté 4 sur 5 étoiles

Great conversation and advice

Great conversation and advice, but the choice of chatting or conversating via phone should be offered in the beginning. You should not offer to chat for $40 and in the process of chatting, offer to have a phone conversation for an extra $59. This was my big concern, I would have opt out of chatting and moved to conversate via phone. I have paid $40 to chat, $59 to speak to someone via phone, and a $5 fee. This was not right at all!

24 avril 2022
Logo de Pearl

Réponse de Pearl

Hello George,

Thank you for the feedback you have provided.

We're very sorry for any confusion over the pricing of the service. Phone calls are considered a Premium service. It's not possible to have access to the phone call feature without first paying for the ability to chat with Experts.

If you need further assistance please reach out to our Customer Care team from the Contact Us page located here: https://www.justanswer.com/help/contact-us Please be sure to ask for our admin team and reference your review here on Trustpilot.

You can also call us directly using this phone number, 1-800-805-5962, or send us an email at solutions@justanswer.com.

Best regards,
JustAnswer Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus