Could've been a good service but customer support and customer success is pretty terrible. Also, there are a lot of discrepancies between the informations shown by the API and the ones on their d... Voir plus
L'entreprise a répondu
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Could've been a good service but customer support and customer success is pretty terrible. Also, there are a lot of discrepancies between the informations shown by the API and the ones on their d... Voir plus
L'entreprise a répondu
This company ruined part of my product launch by printing my catalog incorrectly. The layout was not what I submitted. They initially admitted the mistake and said they’d fix it. Two days later, the... Voir plus
L'entreprise a répondu
I've been using Peecho for 10 years, and during that time I've made about 20 orders of 130-page magazine-format photography collections, which are essentially soft-cover books. The print quality is... Voir plus
L'entreprise a répondu
If you're needing to work with a company that responds promptly to queries and calls for help, look no further! What an absolute gift in today's online easy-come, easy-go businesses! I felt cared for... Voir plus
Peecho is a free service that helps creatives, self-publishers, photographers and app developers to fund and distribute creative work, by allowing them to sell their publications printed on demand.
1017 CA, Amsterdam, Pays-Bas
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Peecho Support Staff,
Provides customers with exceptional service. Also, the staff really works over and beyond for us.
I just wanted to let you all know that my print just arrived and that I'm very impressed with the quality and resolution! It's definitely beyond my expectations and I will be printing with you all again soon! Great price and great customer service which updated me during a hold up in the printing process. Thanks so much!

Réponse de Peecho
I’m really disappointed :( my friends have had good experience with peecho but mine wasn’t. I emailed twice and never heard back but I see that they reply to reviews on here so I’m hoping this issue can be solved. I paid a lot to have like 20 magazines printed, I made sure to size them correctly with the measurements provided on the site. I just received my order today and they look HORRIBLE, the images aren’t stretch to fit the page, they’re placed in the middle of the page with tons of white space on each page. It looks so bad, like something I could make at home for much less money. As a broke college student this is a huge bummer for me, this is a big loss and I’m not sure what to do. I wish they would have sent me a proof or something if there was an issue with my sizing, because this looks unacceptable. I am willing to edit my review if this issue is rectified but for now I am very disappointed.
EDIT: hi Peecho, I appreciate the response however I have looked through the spam inbox and regular inbox of both my email accounts and found nothing from anyone. I just sent another email to support @ peecho, it contains my phone number as well if this makes things easier. I’ve also included the images of the final result, I am really hoping we can come to some resolution here as I cannot afford to lose all this money and have customers waiting for their magazine. Please please let me know if you have seen my email, get back to me on here if there are any problems

Réponse de Peecho
The print and delivery of my magazine is AMAZING! Thank you for offering this service to folks! I can't wait to order more and start new projects.

Réponse de Peecho
If you're needing to work with a company that responds promptly to queries and calls for help, look no further! What an absolute gift in today's online easy-come, easy-go businesses! I felt cared for and well looked after with an actual live human emailing and helping me. Can't recommend them enough!
Marina has been so nice and all problems were solved. A fantastic system.
Love Peecho! I've ordered many things from them and I love the high quality and service. I always recommend them to my clients. Great results every time. They help make any business stand out and look amazing! Thank you!
Tracy P. - MrsBrandable.Com, Utah USA

Réponse de Peecho
Always satisfied with the quality! Excellent customer service that I've contacted in two occasions, and have been very responsive and nice. Very low threshold to start with, not a lot of technical knowledge about printing needed.
Using Peecho was the best choice I could have made, especially as someone using an online publisher for the first time. Marina from customer service guided me through the entire process, so that my final product was of optimal quality. I will definitely use Peecho again.
My first order of prints got lost and were not able to be tracked down. Peecho sprung into action and re-did the order and I have just received it. Was a bit worried about air cargo being diverted so really pleased seeing the second order waiting at home for me. Thanks Peecho for your excellent service. Dot Louie, New Zealand.
Great overall printing quality, the hardcover books have really nice paper. Softcover magazines are also good.

Réponse de Peecho
Although the quality of the printing was good, the wait was painful. Order placed mid May and arrived on June 17th. Unacceptable, and didn't even let me know it was delayed until I chased it up.

Réponse de Peecho
Superb experience overall; great service, excellent printing and shipping, and truly amazing customer service. Thanks!

Réponse de Peecho
Printing, not so good yet. Delivery, not so good yet. But Paula Camargo’s customer service is the best I’ve ever received...ever! She has tracked my issues and communicated with me every step of the way. I still haven’t received my order but I’m not worried because I know that Paula will see this through. Paula should be teaching others how to present excellent customer service.
Update: my order just arrived and it is beautiful. Thank you.

Réponse de Peecho
very kind and customer friendly.
thanks for everything
*bow*
The people at Peecho are great. I had problem with my order after purchase and got help and fixed the problem.
The person i talked to was so great and sweet.
Thank you Peecho if your reading this.
Have bought magazine earlier and the quality is great. Nice shiny and colorful.
All around GREAT

Réponse de Peecho
The print looks really nice and the quality is great. Moreover, the customer service is amazing! My package got lost by the postal service and Peecho told me they'd reprint my order and ship it to an alternative mailing address, even though the missing package was not their fault. Luckily the package was found and a reprint was not needed, but the people from customer service were really kind and helpful throughout the process.

Réponse de Peecho
Great customer support, very good product, loooong delivery time.

Réponse de Peecho
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