Pennyandsinclair Avis 

202
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Buying a house can, at the best of times, be a stressful time. We bought our house in Upper Rissington and the estate agent was Penny and Sinclair based in Burford. Jennifer McCann was the senior con... Voir plus

Noté 5 sur 5 étoiles

I had a wonderful experience with this company. The team is very professional, friendly, and helpful. I am extremely happy with their service and very satisfied with my home (84 hugh Allen Crescent, O... Voir plus

Noté 5 sur 5 étoiles

We are extremely happy with the property management services we have been receiving from Joanna and the team at Penny & Sinclair. The team is highly responsive, very proactive in keeping us updated on... Voir plus

Noté 5 sur 5 étoiles

Joe Worsell has fantastic from start to finish, helpful, hosest, kind, and calm. Joe gave good advice without judgement or being pushy. We totally trusted him in our home and he was always extremely p... Voir plus

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(202)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Joe Worsell & Team : 5 STARS

Selling your family home is a big scary venture. I invited 3 local Estate Agents to value the house, then I picked the one that I thought I’d most like to work with, and that was Joe at Penny & Sinclair. He comes across as a genuinely nice guy, because he really is a genuinely nice guy. But he’s also incredibly good at his job. He understands the local market, and quickly lined up a week of viewings. No time-wasters, just genuine buyers who actually wanted our type of house. In no time at all, we had multiple buyers interested, and we accepted an offer well above the asking price. There were bumps along the way, as there are with most house sales, but he was on-it straight away, liaising effortlessly between buyer, seller, and both solicitors. I would have no hesitation in recommending Joe & his team.

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I used Penny&sinclair for a 2 week stay…

I used Penny&sinclair for a 2 week stay in an Airbnb. They were absolutely amazing at communicating… if there was a problem in the property they would sort it out. They were quick & always on hand when we needed them. Would 100% recommend

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Company

I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. A very professional company that is very easy to deal with. Highly recommend.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Joe Worsell was friendly

Joe Worsell was friendly, kind, helpful and understanding. When things got really tough for me despite others not always keeping him and me 'in the loop' he took a calm measurerd approach which was really helpful. He's a cheerful, friendly person and really does listen which is really important as alot of people come accross as good listeners but in reality they are not.

2 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Experience in Oxford

My daughter and I came to Oxford needing a Short Let while my daughter attended a Summer Program. We were unhappy with our choices until reaching Lisa and Amber at Penny & Sinclair. Amber came up with a solution that was perfect for us just in time for the program's beginning. Lisa and Lillimai provided outstanding service and helped make our stay comfortable. We hope to be back next summer for another great experience in Oxford.

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Friendly, positive and professional

I recently sold my house with Penny & Sinclair and I would wholeheartedly recommend them as agents. Angie who did all the hard work was excellent - her original estimate of the value of the house, her encouragement and wisdom to hold out for higher offers when we had the offers from developers, her determination and enthusiasm to find people well suited to the house who really wanted to live there, and her friendly, positive, optimistic and professional approach throughout were all spot on and very much appreciated. I was pleased with how the process went and that it was completed within my timeframe.

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great agent

We recently sold our house with Penny & Sinclair and had an outstanding experience. Sean, our agent, impressed us from day one with his professionalism and genuine enthusiasm. He conducted numerous viewings efficiently, ultimately selling our home within our desired timeframe. Sean and the team at Penny & Sinclair were consistently communicative and responsive throughout the process, ensuring everything ran smoothly. We highly recommend their services for anyone looking to sell their property with confidence.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

first time landlord

Lucy and her team were thorough and prompt in sorting out what was needed to let our dear home. It was our first time letting our first time home, so you may imagine we were sentimentally attached. Lucy and her team supported us throughout the journey, and we felt confident in their expertise.

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I dealt with Penny and Sinclair for two…

I dealt with Penny and Sinclair for two short lets for my five-month stay in Oxford. Amber Littlechild was professional and courteous and was very helpful in every step of the process. Amber met me at the flat each time to deliver and pick up the keys and was available every time I needed assistance in between. I was also refunded my security deposit in a timely way without undue waiting. I would certainly lease through them again!

18 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional and courteous service

As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

15 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service for a house sale in Oxford

Penny and Sinclair dealt with my recent house sale in Oxford, which went without a hitch and with excellent personal service. We received valuations from a few estate agents and these varied quite widely, but we went with Penny and Sinclair since they provided the clearest rationale for their valuation. This decision was vindicated, since we accepted an offer above asking price within a few days. They clearly have a good understanding of the local market and pitched the property just right.

6 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

We had an excellent experience with Penny & Sinclair, regarding both selling our old house and buying a new one, which completed a small chain. Our estate agent, Joe Worsell, was wonderful from the moment he showed us the house we ended up buying. Being polite and friendly, but impartial and professional, he earned our trust from the very beginning, so we were more than happy for him to manage the sale of our old house. We were prepared for a scenario that the house wouldn't sell fast enough, but it was done really quickly (and on top of that amidst a holidays season), we had 2 offers within 3 weeks. Joe continued to guide us further throughout the process, being always available, always happy to help, often going out of his way to provide the information and help that we needed. I warmly recommend Joe and P&S!! Thank you! 🌻

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Penny and Sinclair are the best

Can't recommend Penny and Sinclair enough!! After several terrible experiences with another estate agency, P&S completely surpassed all of my expectations (particularly Joe and his team). Joe is friendly, helpful and always strives to make the process as seamless and easy as possible. He was always responsive, respectful and was so dedicated. I felt like he was completely in my corner which made the selling process much easier to deal with.

3 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Definitely not on the side of the Tenant - Avoid.

As a tenant in a property managed by Penny and Sinclair I have the following feedback;

1. We made a complaint about black mould in the house 7 times over the course of 6 months. It was never dealt with, and we ended up leaving the property. - It was disgusting and had spread to three rooms!

2. Penny and Sinclair were the property managers and were most certainly more on the 'side' of the landlord, and not the tenant.

3. Other maintenance issues took months to get them solved.

4. Our assigned 'property manager' changed 4 times in the space of 14 months. (That tells me more about the company culture than anything else!)

5. At the end of the tenancy, it has taken a month (and counting) to get the final documentation and we still haven't had our deposit released!

Thinking of renting through Penny and Sinclair? - I would suggest you choose one of the other agencies in Oxford.

7 décembre 2023
Avis spontané
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Réponse de Pennyandsinclair

I am sorry to hear about the issues you have raised, we pride ourselves on providing a high level of service to both landlords and tenants and this falls below our usual standards. Please can you contact me directly to provide me with the details of your tenancy as I would like to look into your points in more detail lucy@pennyandsinclair.co.uk Lucy Lawton Smith Lettings Director

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