Perfecthousesigns Avis 

164
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... Voir plus

Noté 1 sur 5 étoiles

I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... Voir plus

Noté 5 sur 5 étoiles

I’m really glad I ordered this before reading the reviews. If I had seen them first, I probably wouldn’t have gone ahead with the purchase, as many recent reviews say things like “scam” and “don... Voir plus

Noté 4 sur 5 étoiles

Ordered my house sign on 12th May, on the website it states it will be shipped in 2-5 days to which is was. Arrival took a little longer than they estimated, they say 1-3 days after shipping it arri... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(164)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 1 sur 5 étoiles

Poor quality and customer service

Product turned up and is faulty - text not centralised and coating coming off around the edges. Have emailed and used live chat several times to ask about returning this and haven’t had a single response. This customer service doesn’t match what they claim on their website regarding returns. Total waste of money, avoid!

10 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Zero customer service

Ordered a sign for my house name. I specifically asked for capital first letter then lower case, but they sent it all capitals. When I raised a complaint there response stated they can't use lower case as the letters would be to fragile, which is just an excuse not to rectify this or send a refund. No where on there website does it say it must all be in capitals and using lower case letters doesn't change the thickness or strength of the letters. They sell very similar signs with tiny letters for the street name so what's the difference other than an lame excuse.
They don't answer the phone or respond to their web chat and only responded once to several emails I sent.
This company offers great value but zero customer service if they get it wrong. Good luck trying to get your money back...

18-Sep Update
After 2 days of no response, Perfect House Signs responded within 30mins of this post going live. They offered to remake the sign as requested (as it was possible) and send an image proof using the small (lower case) letters before they re-made it. Having already ordered a sign from an alternative company, I asked for a refund. In short they were happy to send a refund, but only 'after' I removed this post, which to me feels like blackmail. I care more about their behaviour than I do a refund, which these days is less than a round of drinks at the local pub or coffee shop.
This company really needs review their conduct and understand what customer service is.

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Order not received, poor customer service

Can't comment on the order quality as I have not received it, had a message from amazon shipping to say it had been returned to the seller. No response from customer services as to what happens now, it's personalised so apparently no refund, but I would still like my order that I have paid for.

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS!!!

Now after 3 weeks my item arrived but unfortunately it was the wrong item that I had ordered so after 3 weeks of not having any updates and no reply’s of the company after sending emails and trying to speak to an actual person over live chat I have the wrong item and out of pocket also the quality is absolutely shocking. Hopefully I will hear back and get a refund after the worst experience with a company I have ever had. I would avoid at all costs unless you want it to take up to 3 weeks to
Arrive and then to receive the wrong item and get ignored by this company. Absolutely shocking.

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience with this company

Terrible experience with this company! It's been 12 days since I placed my order, and the delivery still hasn't shipped. There's no tracking information available, and I've received zero response to my emails or messages. The "Shop" chat is useless, and their phone line call handler is full, so I can't even speak to anyone. I'm extremely disappointed and would not recommend this company to anyone. Save your money and go elsewhere!

1 août 2024
Avis spontané

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