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Perfume Direct Avis 1 437

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I like that I could find the perfume I love. After I ordered it online, the order was delivered quickly enough. The price is really good, lower than in real shops. Definitely, I would recommend Per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quite simply you did what it said on the tin and for those that are to young for the saying - it means I ordered and you sent exactly what I ordered well packaged and within the timeline. Also the pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt confirmation of order, and link to tracking. Order arrived very quick within a few days. My daughter was very pleased with her Escada perfume, and I was pleased with the competitive price. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur d'arômes et de parfums
  5. Boutique de santé et beauté
  6. Boutique d'articles de toilette

Écrit par l'entreprise

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Écrit par l'entreprise

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Coordonnées de contact

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Noté 5 sur 5 étoiles

The perfume arrived on time very…

The perfume arrived on time very pleased with it great product and service

11 mai 2026
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Réponse de Perfume Direct

So pleased to hear this 😁 Glad the perfume arrived on time & you love the product & service!

Noté 5 sur 5 étoiles

Good service

Good communication. Fast delivery. Great price/

11 mai 2026
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Réponse de Perfume Direct

Thank you for the wonderful feedback! We're so happy you enjoyed the fast delivery & great price!

Noté 1 sur 5 étoiles

Ordered some perfume for a friends…

Ordered some perfume for a friends birthday, said delivery would be 4 days which was fine , nothing delivered, e mailed 3 times and messaged no reply, then eventually got reply saying it was out of stock and would be another 7 days or could have refund, so asked for full refund , eventually got e mail saying cancelled and it had been refunded, I still have not received my refund and have sent more messages and e mails this is shocking service and do not recommend this company .
Happy to say have now been refunded in full

11 mai 2026
Avis spontané
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Réponse de Perfume Direct

Hi Shirley, really sorry for the inconvenience here - it looks like our pre-order function on the website wasn't working correctly, which we really apologise for 😔 Just looking at the support tickets - i can see you emailed twice on the 14th & we replied a few hours later on the same day. Glad you've received your refund now - it was processed on the 15th May and can sometimes take a few days to appear in your bank. Thanks!

Noté 5 sur 5 étoiles

Excellent service perfume was delivered…

Excellent service perfume was delivered by the next day an d the price was a great saving compared to other retailers.

7 mai 2026
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Réponse de Perfume Direct

Thank you so much for your your lovely review Angela 😁 glad you enjoyed the quick delivery and the low prices!

Noté 5 sur 5 étoiles
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Réponse de Perfume Direct

Thank you for taking the time to leave a review Alan, we really appreciate it! Glad you were happy with the fragrance price & the quick delivery!

Noté 5 sur 5 étoiles

Very good

Very good. Arrived on time and packaged very well.

7 mai 2026
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Réponse de Perfume Direct

That's such good news, thank you for the feedback Angela 😁

Noté 5 sur 5 étoiles

Good price

Good price, arrived at expected

7 mai 2026
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Réponse de Perfume Direct

Glad you liked the price of your fragrance Joanne :) Thanks for the review, we really appreciate it!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, prompt delivery and goods as expected 🌞

7 mai 2026
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Réponse de Perfume Direct

Thank you so much for your review! Glad you thought the service was excellent & you liked your fragrance!

Noté 5 sur 5 étoiles

Great products at great prices

Great products at great prices, will use this site again.

6 mai 2026
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Réponse de Perfume Direct

Thank you for your feedback Karl. We're so pleased you were happy with the product itself & the low price 😁

Noté 1 sur 5 étoiles

Delivery was delayed

Delivery was delayed, it was due to be delivered on the 7th but delivery was not until 11th, not happy with the delivery timing

6 mai 2026
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Réponse de Perfume Direct

Hi there, Sorry for the delay in receiving your order. I can see you placed the order on the 5th of May on our standard 2-4 day delivery service. Royal Mail attempted delivery on the 7th of May however there was no answer so they attempted the next working day until delivery was successful. I am sorry for the delay here but I hope you can appreciate this was out of our control. Thanks

Noté 5 sur 5 étoiles

Great price and service.

I received my order (La vie est belle) in a very short space of time from my ordering it. It was at a really good price and was well packaged. Thank you, I will use this website again.

6 mai 2026
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Réponse de Perfume Direct

That's fantastic to hear 😁 thank you so much for the wonderful feedback! Please use code RETURN10 for 10% off your next order with us!

Noté 5 sur 5 étoiles

Delivered in good time

Delivered quickly. Well packaged and very good value for the size.

6 mai 2026
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Réponse de Perfume Direct

Thank you so much for the lovely feedback Pamela! Glad you liked the fast delivery, packaging & the great value fragrance!

Noté 5 sur 5 étoiles

Product came very fast

Product came very fast! Great service. Was looking for a new signature perfume and this hits that mark !

28 avril 2026
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Réponse de Perfume Direct

Thanks for your wonderful review Skye! The Jimmy Choo fragrance you chose as your new signature perfume is one of our favourites in the office so you chose very well 👌

Noté 5 sur 5 étoiles

Really pleased

Really pleased, took a punt on a less well known retailer as the price was right

5 mai 2026
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Réponse de Perfume Direct

Hi Jo, thanks for taking the chance on us 😁 we're really pleased you were happy with everything!

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