I like that I could find the perfume I love. After I ordered it online, the order was delivered quickly enough. The price is really good, lower than in real shops. Definitely, I would recommend Per... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Quite simply you did what it said on the tin and for those that are to young for the saying - it means I ordered and you sent exactly what I ordered well packaged and within the timeline. Also the pro... Voir plus
L'entreprise a répondu
Prompt confirmation of order, and link to tracking. Order arrived very quick within a few days. My daughter was very pleased with her Escada perfume, and I was pleased with the competitive price. Wo... Voir plus
L'entreprise a répondu
I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Fournisseur d'arômes et de parfums
- Boutique de santé et beauté
- Boutique d'articles de toilette
Écrit par l'entreprise
Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.
Our promise to you
Écrit par l'entreprise
- As a small, family run business...
- We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.
Free & Fast Delivery!
on all orders over £50.
Tracked & signed via Royal Mail 48.
Coordonnées de contact
P1 Units 8 & 9 Heywood Distribution Park, OL10 2TT, Heywood, Royaume-Uni
- 03309002200
- support@perfumedirect.com
- perfumedirect.com
60 Day Returns
4,6
Excellent
1 k avis
Demande des avis aux clients
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Really pleased
Really pleased, took a punt on a less well known retailer as the price was right
5 mai 2026
Réponse de Perfume Direct
Hi Jo, thanks for taking the chance on us 😁 we're really pleased you were happy with everything!
Réponse de Perfume Direct
Thank you for your wonderful feedback!
Authentic perfumes at very good prices
Authentic perfumes, incredible value, delivery was quick
5 mai 2026
Réponse de Perfume Direct
Thank you Ala, we really appreciate your feedback 🙏 glad you were pleased with the authentic products & quick delivery!
Réponse de Perfume Direct
Thanks for the feedback Paul, we really appreciate it!
Excellent service this is what people…
Excellent service this is what people want and what I got I received my order within 3 days. I have used them in the past and will certainly use them in the future. Keep doing what you’re doing because it certainly is the right way.
Thank you.
27 avril 2026
Réponse de Perfume Direct
Thank you so much for your kind words Janet, it really means a lot to our team 😁
Had what I was looking for and a quick…
Had what I was looking for and a quick response and delivery
5 mai 2026
Réponse de Perfume Direct
Thanks Claire - we really appreciate your feedback 😁
Réponse de Perfume Direct
Thanks Thomas! We're really glad you were happy with the prices & quick delivery 🚚
Réponse de Perfume Direct
Thank you Angela! We're really pleased you thought the perfume was good value 😁
didn’t receive my order and they didn’t…
didn’t receive my order and they didn’t tell me why just got my refund without any explanation.
27 avril 2026
Réponse de Perfume Direct
Hi Phoebe,
I am so sorry your order was cancelled. From what I can see the parcel was returned back to us by Royal Mail due to an insufficient address (no house number provided) and a refund was issued.
I apologise if communication was not super clear here!
I hope we can make this right in the future!
Thanks
- Perfume Direct
Réponse de Perfume Direct
Thanks for the feedback Barrie - really appreciate you taking the time to leave us a review!
Réponse de Perfume Direct
Thank you so much for the lovely review. Glad you like the product selection, low prices & it was delivered on time!
GUYS AVOID THIS HORRIBLE COMPANY.
GUYS AVOID AVOID AVOID THIS TWO WEBSITES @cosmetify @perfumedirect_ THEY ARE A HORRIBLE AND YOU WILL BE VICTIMS TOO. THEY WONT SEND YOUR ORDER WITH A RELIABLE DELIVERY SERVICE AND WHEN YOUR ITEMS GOES MISSING THEY WONT REFUND OR SHOW ANY CARE. I HAVE REPORTED THEM TO MY BANK TO SAVE ME BECAUSE THIS CROOKS WONT DO THE RIGHT THING. MY MENTAL HEALTH HAS TAKEN A NOSEDIVE DEALING WITH THIS HORRIBLE SET OF FOLKS. AVOID AND BUY FROM REPUTABLE COMPANIES GUYS OR YOU WILL END UP IN MY SHOES. THEY HAVE TRIED BLOCKING ME ON IG BECAUSE I AM EXPOSING THEIR FRAUDULENT WAYS BUT I WILL NEVER QUIT UNTIL I GET MY REFUND .#exposebadcompanies
12/05/2026
Replying me on here trying to do damage control won't cut it okay ?? You know the hell you and Cosmetify has put me through so don't come on here in pretence trying to act professional when for 3weeks or so you have been everything but that. I NEED MY REFUND OR I WILL CONTINUE TO GO ON ALL REVIEW PLATFORMS TO EXPOSE YOU FOR THIS HORRIBLE TREATMENT YOU HAVE PUT ME THROUGH. SINCE THE DEATH OF MY SON IT HAS BEEN HELL AND YOU LOT IN THAT COMPANY COULDN'T SHOW A SIMPLE EMPATHY. SHAME ON YOU ALL. GIVE ME MY REFUND!!??
11 mai 2026
Avis spontané
Réponse de Perfume Direct
Hi Frank,
We’re very sorry to hear about your experience and understand how frustrating this situation has been.
Unfortunately, Royal Mail advised that the shipping address provided only included a flat number and did not specify a particular door/property within the shared accommodation, which has complicated the delivery investigation. We sincerely apologise on behalf of Royal Mail for the delivery issue.
We would also like to clarify that we have been in contact with you daily regarding this matter and have already raised a dispute directly with Royal Mail in an effort to investigate and resolve the issue as quickly as possible.
We have also not blocked you on Instagram, so you may possibly be referring to a different account or competitor page.
We appreciate your patience whilst the courier investigation remains ongoing.
– Perfume Direct
I will definitely order from you again
I will definitely order from you again! Everything was spot on. Quick shipping, well packaged item and reasonable pricing.
27 avril 2026
Réponse de Perfume Direct
Thank you so much for your lovely review, Josephine.
We’re really pleased to hear everything arrived quickly, safely and at a great price too. Your support means a lot to us and we look forward to welcoming you back again soon!
Thanks again,
Perfume Direct
A very efficient delivery process and…
A very efficient delivery process and when a problem occurred with supply this was immediately advised to us with an option to cancel. We decided to wait and the supply problem satisfactorily resolved within the day. Great customer care and awareness
24 avril 2026
Réponse de Perfume Direct
That's wonderful to hear Michael. Thank you so much for the detailed feedback - that will be really helpful to our other customers. We really appreciate you shopping with us 😁
I ordered my favourite perfume from you…
I ordered my favourite perfume from you and lm so disappointed. Its nothing like the real scent at all. I will not be ordering from you again nor would l recommend you to anyone. Unsatisfied customer
1 mai 2026
Réponse de Perfume Direct
Hi Susan,
I am so sorry you are unhappy with the perfume you purchased from us.
Please could you email our returns team and we can help get this issue resolved!
Thanks,
Perfume Direct Team
Pret bun, foarte repede a sosit comand,a
Parfumul a ajuns intact si repede, este exact ce am comandat si pretul a fost neasteptat de bun pt 100ml .Voi mai face order si pe viitor ,recomand este firma onesta si serioasa👍👍👍
8 mai 2026
Avis spontané
Réponse de Perfume Direct
Thank you so much for your feedback Lili. We just put it in Google Translate & we thank you for your kind words 😁
Réponse de Perfume Direct
Really pleased your wife loved her perfume Raymond! Thank you so much for the feedback!
Service delivered as expected.
Good price, right product, clear communication and timely delivery. All problem free thank you.
1 mai 2026
Réponse de Perfume Direct
Thank you so much for your kind words, Clive. I will pass on your positive review to the team:)
Parcel was not received
Parcel was not received.
Customer service very rude will not send replacement or give refund.
1 mai 2026
Réponse de Perfume Direct
Hi, I am so sorry you haven't received your parcel! I have had a look through your tickets with our customer service team and can see they have replied to you today with the information you requested regarding the delivery of your parcel. If you require any further assistance please do not hesitate to reply to there! Thanks
Réponse de Perfume Direct
Thanks for the feedback Julie, glad you liked the product & the fast delivery!
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