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Perfume Direct Avis 1 438

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I like that I could find the perfume I love. After I ordered it online, the order was delivered quickly enough. The price is really good, lower than in real shops. Definitely, I would recommend Per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quite simply you did what it said on the tin and for those that are to young for the saying - it means I ordered and you sent exactly what I ordered well packaged and within the timeline. Also the pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt confirmation of order, and link to tracking. Order arrived very quick within a few days. My daughter was very pleased with her Escada perfume, and I was pleased with the competitive price. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur d'arômes et de parfums
  5. Boutique de santé et beauté
  6. Boutique d'articles de toilette

Écrit par l'entreprise

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Écrit par l'entreprise

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Coordonnées de contact

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Noté 5 sur 5 étoiles

Last minute purchase but fast delivery!

Last minute purchase but fast delivery!

30 avril 2026
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Réponse de Perfume Direct

That's brilliant news, so glad we could get your order to you in time 😁 thanks you so much for taking the time to leave us a review Melanie!

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, well packaged, great service

29 avril 2026
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Réponse de Perfume Direct

Thank you Sarah 😁 So pleased you were happy with the fast delivery & great service!

Noté 5 sur 5 étoiles

Never had an issue with my orders

Never had an issue with my orders. They always arrive on time without damages.

29 avril 2026
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Réponse de Perfume Direct

Fantastic news, thank you so much for your review!

Noté 5 sur 5 étoiles

They have a good selection of perfume…

They have a good selection of perfume and a very good price plus quick delivery with royal mail.

29 avril 2026
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Réponse de Perfume Direct

Thank you so much for your lovely review Karen! Glad you like the product selection, low prices & quick delivery 😁

Noté 1 sur 5 étoiles

Received bad customer service following…

Received bad customer service following a complaint that was send to the company about a damaged and used perfume that I received. I did not receive this understanding and empathy I was expecting, and I am still waiting for my refund. So it’s a 1 star well deserved.

27 avril 2026
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Réponse de Perfume Direct

Hi there, sorry to hear you weren't 100% happy with the customer service you received. Reading the support tickets it seems this is still ongoing, with you sending some images over yesterday. We'll get this resolved for you as soon as possible! Thanks 😊

Noté 5 sur 5 étoiles

good deals

good deals, quick delivery

20 avril 2026
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Réponse de Perfume Direct

Thank you so much for your review Jessica!

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time. Easy to use website. Good price

29 avril 2026
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Réponse de Perfume Direct

Thank you for the review! We are pleased your experience with our site, pricing and delivery was a good one:)

Noté 5 sur 5 étoiles

Excellent Service

Hi, The order was very easy to place, and the price was excellent. The delivery was spot on, will definitely use your service again. Kind regards Mark.

28 avril 2026
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Réponse de Perfume Direct

Thank you so much for the feedback Mark! Glad you found the order process easy & you were happy with the price & quick delivery 🚚

Noté 5 sur 5 étoiles

Like the selection of fragrances for…

Like the selection of fragrances for sale and the site is easy plus the service is good

28 avril 2026
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Réponse de Perfume Direct

Thanks for the lovely feedback Lorna! Really pleased you like the selection of fragrances on offer. Please let us know if there's any fragrances you'd like to see in stock and we'll try our best to get them 😀

Noté 3 sur 5 étoiles

Poorly packaged

I am marking this delivery down as it was poorly packaged and open at both ends. Luckily it was not missing anything. Delighted with my products.

28 avril 2026
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Réponse de Perfume Direct

Hi Maureen, sorry to hear about the issue with the packaging. I wonder if this happened in-transit as we pride ourselves on well packaged products & quick delivery. This isn't a complaint we see very often so we'll look into what's happened here. Really glad the product got to you safely & that you're happy with it 😀

Noté 5 sur 5 étoiles

Smells nice all day

Good products, good price, arrived on time, impressed 👌

28 avril 2026
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Réponse de Perfume Direct

Thanks for the lovely review Martin. We're so pleased you were happy with the product, price & delivery time!

Noté 5 sur 5 étoiles

Perfume was very well priced

Perfume was very well priced, the ordering process was simple and the perfume was delivered very quickly - thank you

20 avril 2026
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Réponse de Perfume Direct

Thanks for the feedback Simone! Really pleased you were happy with the product price, order process & quick delivery time 😀

Noté 5 sur 5 étoiles

Estee lauder perfume

Easy to order
Quick delivery
And a good price
Very pleased

28 avril 2026
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Réponse de Perfume Direct

Thank you so much for this feedback Irene. We're so happy you were pleased with the order process, quick delivery & great prices!

Noté 5 sur 5 étoiles

Fabulous experience

I ordered some St Tropez products at a really low price (unmatched anywhere!) and these were delivered so quickly. Unfortunately, the hardware on the product had failed which meant I was unable to use it. I contacted Perfume Direct’s customer services and they responded the same day apologising and confirming that a new one had been sent in the post - it arrived within 2 days. Fabulous and efficient customer service, with some lovely customer service agents. Very impressed and will absolutely be ordering from here in future.

28 avril 2026
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Réponse de Perfume Direct

This is such a lovely review - thank you so much Emily 😀 Really sorry the pump stopped working on the 1st one. Glad we could get this resolved quickly for you! Thank you for being so understanding 😀

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