Ordered two 75ml tubes of armani si body lotion, paid £26 and only recieved one tube. Sent messages and no reply therefore opened a despute through paypal..recieved message saying theyll look into it... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very quick with responses online even if they were not very detailed, cannot say a bad word about this company. Fast delivery and package exactly as described. No damage, very happy customer. Will mos... Voir plus
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative... Voir plus
Ordered gifts for Christmas 2023. One item didn’t arrive. I phoned and got a lovely salesperson who sorted the issue quickly. When the sales person took a look, what I had ordered was out of s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Perfume Direct London Online Perfume Shop for Cheap Women and Men Fragrances Aftershave Shower Gel and Body Lotion Branded Designer Perfumes & Beauty Cosmetics
Coordonnées de contact
London, Royaume-Uni
- buy@perfumedirectlondon.co.uk
- perfumedirectlondon.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service, my order arrived very quickly. Very happy and impressed.
The service is soo poor am waiting for…
The service is soo poor am waiting for my product for 2 an half week now very disappointed
I made the order on the 7th of June and on the website it said delivery will be 5 to 8 working days but it got delivered on the 24th of June so no it's not excellent customer service 👎

Réponse de Perfume Direct London

Réponse de Perfume Direct London
Hi l still have not received my orderthis was a present l am not very happy st all! I have queried this with the shipping company 3 times and not had a response its not good enough!
Hi
l still have not received my orderthis was a present l am not very happy st all! I have queried this with the shipping company 3 times and not had a response its not good enough!

Réponse de Perfume Direct London
Customer service
Don’t call their customer service telephon line.
Reply with your order email If you have any issue

Réponse de Perfume Direct London
Ordered Estée Lauder stress relieve…
Ordered Estée Lauder stress relieve pads ,still waiting for order no email conformation on order ,wish I had read the reviews first before ordering ,it answers my fears about this company DO Not Use them !!!!! I am ringing my bank as no joy with these lot .
Still haven't received
Still haven't received - god knows where it is coming from! Yes I am in NZ but I ordered on Perfume Direct London and it is going to Kent a few miles away.

Réponse de Perfume Direct London
I have not yet recieved the item,it was…
I have not yet recieved the item,it was for my daughters 15rh birthday.

Réponse de Perfume Direct London
Terrible I haven't received my parcel…
Terrible I haven't received my parcel yet...I bought a perfume in this is the date still hasn't come through.
No no, definitely I don't recommend this company at all.

Réponse de Perfume Direct London
Nice and helpful telephone and online…
Nice and helpful telephone and online manner:enquiries dealt with
immediately, orders processed in a timely way and goods delivered within 48
hours. What’s not to like .?Great service.
I made my order on the 11th April with…
I made my order on the 11th April with delivery time 8 days it's the 28th of April and my delivery is still in transit from where the moon
Delivery time could have been quicker…
Delivery time could have been quicker but no problem.
The perfume doesn’t have the lasting…
The perfume doesn’t have the lasting smell it should have. I have brought this perfume before from a different shop and the smell lasts a long time. Not sure if this is the real deal and I’m very disappointed .
It came very late and the bottle broke
Mother’s Day around the corner
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative reviews do sway towards am I getting it it no as no email or despatch notification received.
Don’t touch with a barge pole!
Very good service!
I was very pleased with the service you…
I was very pleased with the service you provided would recommend to friends
Thank you.
Thank you for my order delighted with…
Thank you for my order delighted with the product ,good service and fast delivery. 😀
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







