These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Voir plus
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Lisez les avis des autres
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Voir plus
L'entreprise a répondu
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Voir plus
Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'aide médicale d'urgence
- Borne d'appel d'urgence
- Service de soins à domicile
- Aide à domicile
- Fournisseur d'équipement de mobilité
- Soins aux personnes âgées
Écrit par l'entreprise
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Coordonnées de contact
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Royaume-Uni
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Best company
From the first telephone call to the setting up everything was excellent. Staff were informative and helpful
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Mary,
We're so pleased to hear that your experience, from your initial call to the setup, was excellent. It's wonderful to know our staff were informative and helpful.
Kind regards,
Hilary
Really easy to deal with and fast…
Really easy to deal with and fast response to emergency calls.
1 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Christopher,
We're so glad we could assist you quickly during an emergency. We appreciate your kind words!
Kind regards,
Hilary
Réponse de Personal Alarms from Age UK Trading
Hi Allan,
We're glad to hear that our product met your expectations. We appreciate your feedback!
Kind regards,
Hilary
Great service which gives me peace of…
Great service which gives me peace of mind knowing I can be notified straight away if my mums in trouble.
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Lindsey,
We're so glad to hear our service provides you with such important peace of mind regarding your mum's well-being. Thank you for your kind words.
Kind regards,
Hilary
No problems.
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi David,
Thank you for your review.
Kind regards,
Hilary
Réponse de Personal Alarms from Age UK Trading
Hi Kevin,
We are so pleased to hear you had such a positive experience with our service. We truly appreciate your kind words.
Kind regards,
Hilary
You are always there for me it’s…
You are always there for me it’s reassuring for my family and myself wherever I am, I recommended you to a friend today, thanks 🌞
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi,
We are so pleased to know that we provide such reassurance for you and your family. We truly appreciate you recommending us to a friend!
Kind regards,
Hilary
I havnt had yo use the alarm as yet but…
I havnt had yo use the alarm as yet but was very impressed when I tried the practice
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Carol,
We're glad to hear our alarm's practice mode left such a positive impression on you. Thank you for your kind words!
Kind regards,
Hilary
Excellent work
Everything was explained to me in full. The setting up was explained and I found it very easy to use.
12 juin 2026
Réponse de Personal Alarms from Age UK Trading
Hi,
We are so pleased to hear that everything was explained clearly and that you found the setup process easy to follow. Thank you for your positive feedback!
Kind regards,
Hilary
Successful first use.
The alarm was successful on its first real use. Help arrived very quickly.
14 mai 2026
Réponse de Personal Alarms from Age UK Trading
Hi Mark,
We are so pleased to hear that our alarm system performed successfully when it was needed most. It's wonderful to know that help arrived quickly.
Kind regards,
Hilary
I find that my pendant alarm works…
I find that my pendant alarm works well.
I would be helpful to be reminded. technically ,when the battery was low, or v low,
Fortunately I have not had to use it in any dramatic way - it is good to realise that it works well - so far.
09/07/26
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Mrs Cohen, thanks for taking the time to leave a review and we hope your personal alarm provides you with reassurance in the future.
Excellent service and call centre staff…
Excellent service and call centre staff really helpful
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Dorothy,
We are so happy to hear you had such a positive experience with our service and call centre staff. We truly appreciate your kind words.
Kind regards,
Hilary
Immediate response to ‘alarm’ when I…
Immediate response to ‘alarm’ when I accidentally dropped the medallion when dressing. Thorough but polite request for reassurance that I was ok.
1 septembre 2025
Réponse de Personal Alarms from Age UK Trading
Hi,
We're so glad to hear about our prompt response and the politeness of our team when you accidentally activated the alarm. We always aim to ensure your well-being.
Kind regards,
Hilary
I have had my watch for some years now
I have had my watch for some years now, and although I have not had to call for help so far I check it regularly and have always received prompt and helpful response from your staff.
The only hiccup was when the charger magnetic connection needed replacing after about a year.
Otherwise I have been very pleased with the security it offers.
9 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Gilly,
We're so happy to hear that our team has consistently provided prompt and helpful support. We appreciate you highlighting the reliability of our security features. We also acknowledge the issue you experienced with the charger and are glad it was resolved. Thank you for your valuable feedback!
Kind regards,
Hilary
Care alert service
From the first conversations with you the people I dealt with were very efficient, understanding and supportive
11 mars 2026
Réponse de Personal Alarms from Age UK Trading
Hi Thurza,
We're so happy to hear that our team was efficient, understanding, and supportive during your interactions with us. Thank you for sharing your positive feedback!
Brilliant communication
Brilliant communication, well mannered staff, instant connection.
1 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Janet
We're so glad to hear our service meets your expectations. Thank you for your kind words!
Kind regards,
Hilary
Wonderful reassuring service
When the button is pressed I get a quick friendly response. The operator stays in contact with me untill help has arrived of which is very reassuring.
In all the serves is perfect.
8 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Elizabeth,
We are so pleased to hear that our service provides you with such reassurance and that our team's quick and friendly responses meet your expectations. We truly appreciate your kind words.
Kind regards,
Hilary
Réponse de Personal Alarms from Age UK Trading
Hi Claire,
We're happy to hear that ordering and setting up was easy for your mother-in-law. We appreciate your positive feedback.
Kind regards,
Hilary
Réponse de Personal Alarms from Age UK Trading
Hi,
We're delighted to hear you found our service helpful and friendly, and appreciate your kind words about our post-setup care. Thank you for your positive feedback!
Kind regards,
Hilary
Supportive customer service
I had to have the fall alert removed as it was too sensitive but the company were helpful and supportive. The personal alarm gives me peace of mind in the house and garden in case I need help.
8 juillet 2026
Réponse de Personal Alarms from Age UK Trading
Hi Geraldine,
We're so glad to hear our team provided helpful support regarding the fall alert. It's wonderful that the personal alarm now offers you peace of mind both at home and in the garden. Thank you for sharing your positive experience with us!
Kind regards,
Hilary
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