Pertedego Avis 

Received my item (Le Martini Shirt) and at first it was not up to standard (shirt was completely see-through) however the team sent out a replacement shirt right away which was much better quality.

Appreciate the support team for helping get this one sorted as soon as possible.

Do not trust the good ratings for this company. They are extremely disorganized, will not ship orders for month+, and will refuse refunds.

Bought two shirts for my husband for Christmas and he absolutely loves them. The service was great and they even did one of the shirts in a different colour thread for me. Really beautiful quality and each piece feels so special

Ordered a shirt on 29 November - received by me in regional Australia by DHL today.
Shirt looks great on - style / pattern as expected; good sizing and luxurious feel to material.
Really happy with my purchase.

I'm incredibly happy with the quality and look of my first purchase. They fit perfectly. I'm will definitely be ordering

Honestly, PERTE D'EGO is a total scam. They try to come off as this fancy, high-end clothing brand, but don't fall for it! They make all these promises about handcrafted, luxury stuff, but it's just not true.

First off, getting your order feels like waiting for an eternity. They say it takes forever because everything is "handcrafted," but I think they're just disorganized and don't care about their customers. When I finally got my shirt, I was so disappointed. The quality was seriously bad – the fabric felt cheap, the stitching was all messy, and it looked nothing like the pictures online. And get this, they even sent me the wrong color! It's like they're not even trying.

The worst part is, they don't do refunds. So, if you get something that's crappy or not what you ordered, you're basically stuck with it. PERTE D'EGO is just out to make a quick buck and they don't care about their customers at all.Don't waste your time or money on PERTE D'EGO. You'll regret it!

Love this jacket!! Incredible quality and reasonable shipping time. Will be a return customer for sure!

The quality is undeniable, and well worth the price. Even better in person.

However, sizing seems wildly inconsistent. I ordered 3 items (plain shirt, hand embroidered shirt, jacket) in the same size and I was very confused. The jacket barely fits, which is fine. I was hoping for a sort of slim fit anyway. The shirts are extremely baggy though... I had ordered xs because I had a shirt in xs already and it fitted me so nicely... But these not at all. I'd really expect some more consistency/predictability from such an expensive, no-returns brand. The plain shirt in particular is so baggy I don't think I'd ever want to wear it.

Absolutely loved the jacket I got from Perte it’s beautiful and it fits me perfectly. I’m on the smaller side so I was worried I’d had to get the jacket altered in some way to be able to wear it at my friends wedding. I didn’t need to! It fit me perfectly !! I’m so happy with my jacket I will definitely be buying more from the collection.

The whole outfit is perfect and out of this world you wouldn’t find this anywhere!!!!

Amazing garment, fits fantastic. Thank you!

Ordered a pair of their trousers and a jacket months ago. I know they say it takes 20-25 business days but it’s been way longer than that. Not much communication about it either. Only when I reach out do I get something saying they’re sending soon, but then another few weeks go by…. This is my first and last experience with them.

I have purchased numerous shirts and shorts from Perte d'ego. I love the look and the fit of the clothes. I receive plenty of compliments when wearing them out.
Yes, the shipping sometimes takes longer than anticipated but they are a small business based on the other side of the world from me, plus they custom-make most of the orders (if you read the product description they disclose as much); so it is expected and not an issue for me.

If I could give them 0 stars I could. I bought some clothes from them over a month ago—the order is ready to ship according to DHL, but the company has just been holding it and not shipping it for almost 2 weeks now. I email customer service and they just keep saying “your order will be shipped tomorrow,” but it never is. This company is a scam, DO NOT buy clothes from them

Clothing is relatively nice quality for the price of things nowadays. Shipping time has always been good in my experience with items arriving within two weeks at most.

UPDATE:

I have now received my Midnight Paisley order. My honest review is, superb Quality. Fit perfectly! So despite my frustration with the lengthy order process. I do want to clarify they are not Scammers!! They are just a small business who have been inundated with orders from all over the world. They have been polite and courteous throughout the process. So i would like to praise them for this. I do hope they improve on the ordering process because they product is superb!!!! I hope this helps all other buyers out there.

PREVIOUSLY:
I placed an order on 26th May, fast forward a month later I still have not received the item. I received a DHL shipping notification on 24june, but seller mentioned that due to unforeseen circumstance since caused the delay. A week later still no news, no DHL update, no response, I have now escalated thru Paypal to get some protection. It is such a shame! I really love the item, looks nice on the website, I would really like to support the business. But the process was rather frustrating.

Absolutely terrible. Never replied, never sent the suit, when they did send tracking it was TWO months after I ordered, and way past the even I needed it for. And still won’t reply. Absolutely pathetic excuse for a brand and customer service.

Scam Company.

I bought a jacket from them for my brother for his birthday in Feb, 2024. I emailed them 3 weeks later asking for an update, and they said production takes 25 business days, and then it had to ship. So I was expecting the jacket in May. I emailed them again and they said I disputed the charge with my card, and was refunded. So the order was canceled.

Except I never disputed the charge. There is no record of that at my bank (Bank of America) and I have not received a refund. So they stole $285 from me. Total scam, and their customer services team lies.

I ordered over US$ 400 worth of clothes and they never sent anything. I’ve been waiting over 2 months. Every time you contact them they say it’s coming in a few days. They are liars and thieves. This company is now a scam. Worst part is they send you and email saying it has been shipped and when you check the tracker A MONTH later it still hasn’t. Liars and thieves.

I recently ordered a shirt from here for my Taylor Swift concert and it’s perfect! I love it!! Each shirt is truly handmade so make sure to reach the description for estimated processing and shipping time. I got had a few questions before the shirt shipped and reached out to support. They responded promptly and were so kind. I highly recommend supporting this business!