Amazing Service from Chloe! After setting up insurance late last night today I have realised some details were incorrect on my part and after being transferred to Chloe today she has amended what n... Voir plus
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Lisez les avis des autres
It was really lovely of Peter Best to offer a renewal car insurance for my Toyota Estima much lower than the previous year and also cheaper than all the renewal quotes from the comparison websites. In... Voir plus
L'entreprise a répondu
I gotta say, Peter Best car insurance have been a real treat for the past few years, with great customer service and unbeatable value. I'm looking forward to insuring with them for the foreseeable fut... Voir plus
L'entreprise a répondu
Great service as always - always get good comms and reminders and all the staff are friendly and helpful - I think the prices are hard to beat - special call out for Richard in Multicar policies, who... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Coordonnées de contact
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, Royaume-Uni
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4,6
Excellent
2 k avis
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Réponse de Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service polite, professional, and reasonably priced. Thank you for sharing your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
Réponse de Peter Best Insurance Services
Hi,
We're delighted to hear that you experienced great service and found our pricing to be very good. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Peter Best Insurance Services.
Réponse de Peter Best Insurance Services
Hi,
We're so glad to hear that you found your experience with us to be easy and straightforward. Thank you for your kind words!
Kind Regards,
Chloe
Peter Best Insurance Services.
Easy to set up with instant cover
Easy to set up with instant cover. Great price. Excellent service
31 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We're so happy to hear you found our setup easy and our service excellent. We appreciate your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
The gentleman I spoke to was very clear…
The gentleman I spoke to was very clear and precise and helpful.
3 août 2026
Réponse de Peter Best Insurance Services
Hi,
We are delighted to hear that you had such a positive experience with our team member. Your kind words are greatly appreciated.
Kind Regards,
Chloe
Peter Best Insurance Services.
Long wait on the telephone to be…
Long wait on the telephone to be connected with an agent.
Service charge rather high I think.
No other issues in relation to my renewal by telephone.
27 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We appreciate you taking the time to share your feedback. We understand that waiting on the phone can be frustrating, and we are reviewing our service charges to ensure they are fair. We are glad to hear there were no other issues with your renewal.
Kind Regards,
Chloe
Peter Best Insurance Services.
It was easy to do
It was easy to do.
I don’t like having to review a product when it was just purchased and before it has really been used
30 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We appreciate your feedback and understand your perspective on reviewing products shortly after purchase. We value your input.
Kind Regards,
Chloe
Peter Best Insurance Services.
Chloe has been so helpful and resolved…
Chloe has been so helpful and resolved our problem.
8 août 2026
Avis spontané
Réponse de Peter Best Insurance Services
Hi,
We are so happy to hear that our team was able to provide you with such helpful assistance and resolve your problem. We appreciate you sharing your positive experience!
Kind Regards,
Chloe
Peter Best Insurance Services.
Réponse de Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our prices to be very competitive. Thank you for sharing your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Réponse de Peter Best Insurance Services
Hi,
We are so pleased to hear that your renewal process was straightforward and easy. Thank you for sharing your positive experience with us!
Kind Regards,
Chloe
Peter Best Insurance Services.
It was really lovely of Peter Best to…
It was really lovely of Peter Best to offer a renewal car insurance for my Toyota Estima much lower than the previous year and also cheaper than all the renewal quotes from the comparison websites. In addition I spoke to them twice over the phone and they really helpful. Massive thank you 😊
30 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We are so pleased to hear that we could offer you a renewal car insurance policy that was not only lower than your previous year's premium but also more competitive than other quotes you received. It's wonderful to know that our team was helpful over the phone.
Kind Regards,
Chloe
Peter Best Insurance Services.
Amazing Service from Chloe
Amazing Service from Chloe!
After setting up insurance late last night today I have realised some details were incorrect on my part and after being transferred to Chloe today she has amended what needed to be done and wavered and additional charges.
1st class service!!!
7 août 2026
Avis spontané
Réponse de Peter Best Insurance Services
Hi,
We are so glad to hear that our team was able to assist you efficiently with your insurance details. It is wonderful to know that we could resolve the issue and provide you with a first-class experience. Thank you for sharing your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
I won't be renewing
£25 admin fee applied even within first 14 days and policy statt date, otherwise its £50 to cancel. Yes it's in the terms and conditions but insurance can be confusing. First time customer but won't be staying. I hope the £25 was worth it.
1 août 2026
Réponse de Peter Best Insurance Services
Hi,
Thank you for your feedback. We are sorry to hear that you were unhappy with the cancellation fee applied to your policy.
As an insurance broker, we charge administration fees for the services we provide, including setting up, managing, and cancelling policies. While we appreciate that insurance terms and charges can sometimes be confusing, these fees are clearly outlined during the online purchase journey and within the policy documentation before cover is purchased. These charges cover the costs we incur as a broker when setting up policies on your behalf with insurers and aggregators.
We understand that having a cancellation fee applied, even within the cooling-off period, can be disappointing. However, the £25 charge reflects the administrative work already carried out in arranging and setting up the policy.
We appreciate your comments and are sorry that your experience has left you disappointed. Your feedback is valuable and will be taken on board.
Kind regards,
Molly
Peter Best
Excellent communications and very…
Excellent communications and very helpful customer service member of staff when renewing my agreed value classic car insurance. I have used them for many years
6 août 2026
Avis spontané
Réponse de Peter Best Insurance Services
Hi,
We are delighted to hear about your positive experience with our team, especially regarding the renewal of your classic car insurance. It's wonderful to know that our communication and customer service were helpful, and we truly appreciate your long-standing loyalty.
Kind Regards,
Chloe
Peter Best Insurance Services.
I feel I’m in safe hands using Peter…
I feel I’m in safe hands using Peter Best insurance.
28 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We are delighted to know that you feel secure with our insurance. Thank you for your kind words.
Kind Regards,
Chloe
Peter Best Insurance Services.
Good value for money service
31 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service to be a good value. Your positive feedback is greatly appreciated.
Kind Regards,
Chloe
Peter Best Insurance Services.
Réponse de Peter Best Insurance Services
Hi,
We're so happy to hear you found our service simple, well-priced, and offering excellent coverage. We truly appreciate your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
I gotta say.👌
I gotta say, Peter Best car insurance have been a real treat for the past few years, with great customer service and unbeatable value. I'm looking forward to insuring with them for the foreseeable future, love these guys. 👍
5 août 2026
Avis spontané
Réponse de Peter Best Insurance Services
Hi,
We're so happy to hear you've had such a positive experience with our car insurance over the past few years! It's wonderful to know that our customer service and value have met your expectations. We truly appreciate your loyalty and look forward to continuing to insure you for many years to come.
Kind Regards,
Chloe
Peter Best Insurance Services.
I have already cancelled my insurance &…
I have already cancelled my insurance & keep getting reminders to says thanks for choosing us .
28 juillet 2026
Réponse de Peter Best Insurance Services
Hi,
We are sorry for the frustration caused by the communications you received.
Our records show that your policy renewed automatically in line with the agreed terms and our standard renewal process before we received your request to cancel. As a result of that renewal, an automated email was generated thanking you for choosing us.
We appreciate that receiving this message after you had intended to cancel was confusing and may have given the impression that your previous request had not been acted upon.
Since receiving your contact, we have processed the reversal of the renewal as requested and issued confirmation to you. We apologise for any inconvenience caused and thank you for bringing your concerns to our attention.
We appreciate your feedback and are sorry that your experience did not meet your expectations.
Kind regards,
Molly
Peter Best Insurance
I would like to thank Chloe for a…
I would like to thank Chloe for a prompt response to my question and to say how polite she was she is a credit to your company.
5 août 2026
Avis spontané
Réponse de Peter Best Insurance Services
Hi,
We're delighted to hear about your positive experience and that our team member was able to provide such polite and prompt assistance. Thank you for your kind words.
Kind Regards,
Chloe
Peter Best Insurance Services.
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