I was looking for an insurance for my motorcycle and grove and dean came across not as a cheapest one but what fought my eye was a pothole cover (British roads are terrible). App is so easy to use and... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Excellent and swift customer service. I had cancelled my policy due to selling my car, however, was insuring a new car so should have just done a change of details. The advisor was super helpful, canc... Voir plus
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Emily was very helpful in answering our questions and helping us with the insurance renewal process. She made what is usually a very stressful process, quick and efficient. Thank you so much for your... Voir plus
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It was so heartening to be able to speak to a very helpful customer service agent. He was very kind and patient as I needed a number of different questions answered. I’ve been approached by vari... Voir plus
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À propos de l'entreprise
À propos de Grove & Dean
Écrit par l'entreprise
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Coordonnées de contact
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Royaume-Uni
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4,6
Excellent
16 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good price for my car insurance…
Good price for my car insurance including full breakdown cover not just roadside assistance hence chose this cover.
6 août 2026
Did not recognise all of my bike from…
Did not recognise all of my bike from the list rang 3 times to add a bike but when I went to pay it won’t let me because it was not on your list so left that one in the garage for this year so only done 3 bikes this year
7 août 2026
Professional service
As ever, very professional company, looking out for the individual needs I need, great service and price.
10 août 2026
Motor finance.. The set up was easy to finance our…
The set up was easy to finance our motor, even now checking to make sure their customer care is up to a high standard.
7 août 2026
They answered the telephone very…
They answered the telephone very quickly. Everything was done on line. I would still like to have my insurance documents sent to me by post. Having bought the insurance and paid, I think it would be a nice touch if a human voice were to thank me for my business, and ask if there is anything else I would like. People would appreciate that.
7 août 2026
Looking at renewing my motorhome
Looking at renewing my motorhome insurance and having received my renewal quote from the insurance company I have been with for many years I was surprised with the quote from Grove &Dean which included other services which I would have had to pay extra for so very pleased with the service given
7 août 2026
Great insurance and breakdown cover
Great insurance and breakdown cover. Easy to use website so I can look up my policy docs. And a great renewal price as always so I stay with them year after year.
14 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Grove & Dean
Hi,
We're happy to hear that you found our prices competitive and the arrangement process easy. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Emma
Grove & Dean
Insurance
Insurance, i wanted to get insurance for my bike, sat on hold for 25 minutes as my new number plate is not registered yet.
clearly they have no one on the phones.
15 août 2026
Avis spontané
Really easy to arrange insurance,Web…
Really easy to arrange insurance,Web site easy to navigate which helps.
Service excellent.
7 août 2026
Réponse de Grove & Dean
Hi,
We're so pleased to hear that you found our website easy to navigate and that arranging your insurance was a straightforward process. Thank you for your kind words about our excellent service!
Kind Regards,
Chloe
Grove & Dean.
Easy to set up great app as well to to…
Easy to set up great app as well to to tailor to your needs
7 août 2026
Réponse de Grove & Dean
Hi,
We're so glad to hear that you found the setup easy and the app helpful for tailoring to your needs. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're happy to hear that our renewal process was straightforward and hassle-free for you. We appreciate your kind feedback!
Kind Regards,
Chloe
Grove & Dean.
Complications in getting a quote
Complications in getting a quote. Six months later, I'm still having to fill in paperwork with no person on the other end to speak to.
16 juillet 2026
Réponse de Grove & Dean
Hi,
We sincerely apologize for the difficulties you experienced with the quoting process and the ongoing paperwork. We understand your frustration and are actively working to improve our communication and efficiency.
Kind Regards,
Chloe
Grove & Dean.
Quotes that make sense easy to use…
Quotes that make sense easy to use website great contact keep updates via email
6 août 2026
Réponse de Grove & Dean
Hi,
We are delighted to hear that you found our quotes made sense, our website easy to use, and our communication great. We appreciate your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
best price...................
6 août 2026
Réponse de Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
All good so far
6 août 2026
Réponse de Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
Car insurance help
Emily was a great help re my car insurance policy and answered all queries quickly and with patience.
14 août 2026
Avis spontané
Réponse de Grove & Dean
Hi,
We're delighted to hear that our team member was a great help with your car insurance policy, answering all your questions quickly and with patience. Thank you for your wonderful feedback!
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're so pleased to hear that you found the setup process easy and that our pricing was good for you. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're happy to hear that renewing your policy was hassle-free and that you found a good car insurance price. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
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