This individual is incredibly rude, calling others stupid, lazy, and even fat, for disagreeing with how they groom animals. Removes poor reviews because they aren’t confident enough in their work to s... Voir plus
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Lisez les avis des autres
I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... Voir plus
L'entreprise a répondu
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... Voir plus
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... Voir plus
À propos de l'entreprise
À propos de Pets On Point
Écrit par l'entreprise
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Coordonnées de contact
Taylor Street, KA8 8AU, Ayr, Royaume-Uni
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
3,7
Moyen
136 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Burgess dog food I ordered seemed…
The Burgess dog food I ordered seemed to have a lot of dust instead of kibble. Yet arrived on time
12 avril 2024
Réponse de Pets On Point
Hi,
Sorry to hear this product was like this. Can you please contact me with some photos and we will see what we can do for you?
if the product is in poor condition then there is still time to get a replacement?
Réponse de Pets On Point
Thanks you very much its greatly appreciated!
It was so easy to order and it didn't…
It was so easy to order and it didn't take long for the delivery
1 avril 2024
Réponse de Pets On Point
Thanks very much! Glad you are happy customer!
Réponse de Pets On Point
Thanks! Great feedback!
Réponse de Pets On Point
Just how we like to do things! Thanks!
Excellent service will use you again
11 avril 2024
Réponse de Pets On Point
Great to hear we look forward to you returning!
Réponse de Pets On Point
thanks you very much for the positive feedback!
excellency service
Good company to deal with.
Good communication
Wide variety of products
Excellent service
⭐️🌟⭐️⭐️⭐️
8 avril 2024
Réponse de Pets On Point
Thanks very much for buying with us! The feedback is appreciated
More environmentally friendly packaging? Delivery was great but is it possible…
Delivery was great but is it possible to get the food in cardboard boxes with insulation and not polystyrene? Polystyrene is not recyclable and it never degrades. Every piece of polystyrene that has ever been made is still in a landfill somewhere.
31 mars 2024
Réponse de Pets On Point
Oh sounds like this is a supplier as we only send our packages in recycled cardboard boxes. I will take this feedback to our supplier thanks!
10 bags of harvest festival…
I ordered 10 bags of harvest festival came to me not even fresh all brown & discoloured very poor quality!
30 mars 2024
Réponse de Pets On Point
Hi Aaron,
Sorry to hear this and it's unfortunate that you never reached out to us once you recieved these in this condition, if you had done so and sent some photos we would of offered replacements or a full refund.
On that note i see that you only ordered these on the 30th of March and are still eligible to go through the proper complaint process and get a refund or replacement order.
Drop me a email and some photos to sales@petsonpoint.co.uk and I will arrange this for you straightaway.
Kind regards Tommy
Arrived quickly, now have happy Degu's
Arrived quickly and now my pet Degu's who have destroyed their previous house are very happy!
27 mars 2024
Réponse de Pets On Point
Thank you very much glad to hear your so happy with our services!
Fast service
My order arrived very quickly, excellent customer service. Will use again.
12 mars 2024
Avis spontané
Réponse de Pets On Point
Great to hear, we look forward to you returning!
Réponse de Pets On Point
Love to hear another happy customer! Thanks very much!
We will certainly be using Petsonpoint…
We will certainly be using Petsonpoint next time we need some dog food. Excellent communication, Great prices,fast delivery, Highly recommend 👍
5 mars 2024
Réponse de Pets On Point
This why we do what we do feedback like this! Thank you very much!
Réponse de Pets On Point
That you for your positive feedback, its greatly appreciated!
Great service
Great service! Received my order quickly and it was much cheaper than elsewhere. Highly recommended!
1 mars 2024
Réponse de Pets On Point
That's excellent to hear, really glad we get your recommendation!
Superb service 😁
27 février 2024
Réponse de Pets On Point
That you for your positive feedback, its greatly appreciated!
Réponse de Pets On Point
That you for your positive feedback, its greatly appreciated!
Very efficient service
Very efficient service. Items despatched promptly, good communication and arrived on time. Will use again.
7 février 2024
Réponse de Pets On Point
Hi Mary,
Thank you very much for your positive feedback, its great to know you had a very efficient service with us!
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