Pettylawsuit Avis 

63
TrustScore 2.5 sur 5

2,5

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Noté 1 sur 5 étoiles

This platform leaves a lot to be desired. Paid my $178 for court filings on 6/15/26. Said that it should take approximately 2 weeks. On 6/26 I requested a status. No response. On 7/1 I req... Voir plus

Noté 1 sur 5 étoiles

I signed and PAID PettyLawsuit for six cases a month ago, and nothing has happened. It is distressing that I fronted them so much money, for them to hold in trust, and they are effectively just keepin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was owed $3,200 and considered hiring a lawyer, but it was too expensive upfront. I tried pettylawsuit.com after seeing others mention it. The chatbot was a bit repetitive, but it worked. The deman... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This service sucks. Wrote a demand letter and then got stuck on "Court forms being prepared" for weeks. There are no humans to help customers. If you get stuck, there is absolutely nothing you can do.... Voir plus

L'entreprise a répondu


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2,5

Bas

TrustScore 2.5 sur 5

63 avis

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A répondu à 84 % de ses avis négatifs

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2,5

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(63)

63 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Exteremely poor service bordering on a big scam

This company does not seem to be operated by humans. Based on my experience, I am convinced that the business relies entirely on AI agents to manage its operations.

On April 27, I filed a case through the company’s website and created a demand letter, which was subsequently sent by email. I also opted for the additional service of having the demand letter delivered by a process server. As of May 26, 2026, the status still indicates, “We're preparing your process server delivery. You'll see updates here once a server is assigned.” This delivery has not yet been completed. However, the USPS delivery, which was included as part of the standard package, appears to have been carried out.

The defendant failed to respond to the demand letter by the deadline of May 11. Following this, I moved forward by clicking the “file in court” button. The system processed my request over several days, and on May 15, I paid all required fees, including an additional fee for the process server service. According to information on the website, the company was expected to file in court within three to five business days after May 15.

The customer service experience is a mirage. On May 24, I initiated a chat on the website because there was no contact form available. An AI bot named Zoey responded to my inquiry. After providing my case number and expressing concern about the delay, Zoey assured me that a human agent would respond within two hours. It has now been over 48 hours, and I have not received any response. I also received an automated email from Zoey, which I replied to—copying larry@ the domain name—emphasizing that I was still waiting for a human agent to contact me. Since then, nothing has happened.

I am extremely disappointed with the company’s service. I initially sought assistance from the website because I had been cheated by a contractor. Now, it feels as though I am being cheated again by the service that was supposed to help me seek justice, especially after paying for additional services.

15 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Wole! I'm sorry this was your experience. While AI plays a helpful role in moving cases forward we know it works best alongside real human support, and clearly that balance wasn't there for you when it mattered. That's exactly why we're expanding our human support team. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into everything and get back to you.

Noté 5 sur 5 étoiles

Awesome

Awesome, made the claim, got answer and claim was resolved in few days. Love it

4 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Spartak! That's what we love to hear! Really glad it came together quickly for you.

Noté 1 sur 5 étoiles

OMG I was thrilled at first but then…

OMG I was thrilled at first but then once they get your money BAM you hear nothing but lies and one employee even agreed with me that my case has been stalled for way to long and he would have it pushed thru by Monday or I'll get a refund....... Neither has happened. Nobody replies now that I have really started complaining. I'm gonna have to sue the company that was supposed to help me sue. Wtf? Stay away from this company!! SCAM

16 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Jack! I’m sorry this was your experience and I completely understand your frustration. There may be a blocker on your case that still needs to be properly addressed. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into what happened and get back to you.

Noté 1 sur 5 étoiles

Nobody to talk to but AI bot that goes…

Nobody to talk to but AI bot that goes in circles and never helps you. Did not make the guaranteed calls I paid for or did anything except take my money

12 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Ryan! I'm sorry this was your experience. As we are designed to help make your experience the very opposite. We've been bringing on more human support to fix this issue. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into what happened and get back to you.

Noté 1 sur 5 étoiles

I do wish I had checked here before…

I do wish I had checked here before using the service, the AI works until it comes time to file the documents, at which point nothing happens, no human will ever contact you and the AI does not seem to be able to actually do much.

It's been a month since it attempted to file and nothing has happened. It's a scam.

8 avril 2026
Avis spontané
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Réponse de Pettylawsuit

Hi King! A month with no update after filing is not acceptable. AI plays a helpful role in moving cases forward, but we know it works best alongside real human support, and clearly that balance wasn't there for you when it mattered. That's exactly why we're expanding our human support team. What you're describing sounds like an issue that didn't get caught in time and I need to look at your specific case to know what actually happened. Please email me at charelle@pettylawsuit.com and I'll dig into it personally.

Noté 1 sur 5 étoiles

Founder of the company is unethical and the customer service is fraudalent

I am specifically leaving this review for the founder/founding engineer Larry E. who gave the worst service. After his business took my money and failed to file my case in court, he responded saying he would help out and then continued to ignore my responses. This company takes your money and runs away with it, failing to provide services. Funny enough, I will be filing a small claim for this company to get my money back that they took from me (exactly the service that they are trying to sell). This company is fraudalent, poorly run, and it's a new business that fails to treat its new users well. The founder is active on LinkedIn and fails to respond to me despite having initial responses, and the customer service in the email and chat fail to respond and give me a refund. STAY AWAY FROM THIS COMPANY. The leadership is poor and they don't know how to run a trustworthy and ethical business.

11 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Caitlin! I'm sorry this was your experience. The lack of follow through after an initial response is completely unacceptable and I understand why you're frustrated. We're actively bringing on more human support to better aid with situations like yours. Please email me directly at charelle@pettylawsuit.com with your case details and I'll be sure to resolve the refund for you.

Noté 1 sur 5 étoiles

Doesn't work

Doesn't work; they'll only take your money to send a demand letter. They'll never file in court for you

10 mars 2026
Avis spontané
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Réponse de Pettylawsuit

HI Dre! I'm sorry this was your experience. Cases stalling at the filing stage usually point to an issue that didn't get caught in time. We're actively bringing on more human support to better aid with situations like yours. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into what happened and get back to you.

Noté 1 sur 5 étoiles

this is not a legit business

this is not a legit business. it is run on GoDaddy with the ownership as "private" no legit business would do this. it screams fraud. I would not recommend this business. no human works there. youre taking a gamble w your money. I'm considering suing them 😟

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

You pay and wait and Zoey the ai…

You pay and wait and Zoey the ai computer works going to court will never happen haven’t spoke or wrote to a human so a good set up scam

5 mai 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Chris! I'm sorry this was your experience. Cases stalling at the filing stage usually point to an issue that didn't get caught in time. AI plays a helpful role in moving cases forward but we know it works best alongside real human support, and that's exactly why we're expanding our human support team. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into this and get back to you.

Noté 1 sur 5 étoiles

Non customer support and product bugs

If the first time you submit the case, the tools works, all good. But for the the cases that dont work, there is NON customer service, so they dont deliver what they promise.

It could be a great product, they just lack of a more sticky product toa void bugs and customer service

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company at all costs

The service I was sold and the service I received were two completely different things. The letters were sent were actually just emails and the calls that were made were all automated. When it came time to file my court documents everything came to a grinding halt. No communication from the company. No response and no one answers the phone there. The helpline is all automated. It was supposed to take 2 to 5 days to generate my final court documents. It's been over a month with no response from them and no court documents. I have wasted time and money and now have to start the process over.

28 avril 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Micah! I'm sorry this was your experience and I understand why that's frustrating on top of everything else. Having your court documents sit could be a blocker on the case that will need to be resolved on our end. We're actively bringing on more human support to better aid with situations like yours. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into what happened and get back to you.

Noté 1 sur 5 étoiles

Failure to complete promised court records (says 2-5 days / been waiting over a month)

I elected to get the $49 option and everything seemed to be going along fine until it came time to file. I selected the file in court button compelted the authorization. It says 2-5 buisiness days to prepare documetns tghat was over 3 weeks ago. I have kept my computer online trying to reach support but have never been contacted back by a human as promised. I do not feel like this is a legitimate company and they have definitely not provided the service they promised to provide, nor have they been reachable in over a month now. I think this is a site that leveraged Ai to show they were able to provide a service that they in fact can not and do not provide. I have not heard of one instance where the court filing has actually happened! BEWARE NO HUMANS WILL EVER CONTACT YOU BACK AS PROMISED. Onvce you get to filing phase all work stops as well as all communications!

19 mars 2026
Avis spontané
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Réponse de Pettylawsuit

I'm sorry this was your experience. What you're describing at the filing stage points to an issue that didn't get caught in time. We're actively bringing on more human support to better aid with situations like yours. Please email me at charelle@pettylawsuit.com with your case details and I'll personally look into what happened and get back to you.

Noté 5 sur 5 étoiles

When I was at odds with a contractor

When I was at odds with a contractor, I used it. I was able to save time and feel more formal thanks to the demand letter feature. The experience went more smoothly than I thought was possible.

11 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Ok my court papers are still in limbo…

Ok my court papers are still in limbo and all Zoey the AI bot says she will get me a human and no one responds. I have been on chat with her for two days and sent 11 emails and nothing.
I need help ASAP - is there a real person to help as I am so frustrated.

15 avril 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Carly! I'm sorry this was your experience. AI plays a helpful role in moving cases forward but we know it works best alongside real human support, and that balance wasn't there for you. That's exactly why we're expanding our human support team. Please email me directly at charelle@pettylawsuit.com with your case details and I'll personally look into this and get back to you.

Noté 1 sur 5 étoiles

Please run

Please run , I beg you please save yourself the insane amount of frustration and run. Im pretty sure this whole website is a complete scam. No one works here and everyone you talk to is a an AI bot. The site will generate and AI written demand letter which you can do yourself in chatgpt, and after the 14 days period of them sending the demand letter. The button to file was broken on the website. How can something so important be broken? I tried for days upon days to talk to support, their phone number is just AI bot that takes messages, their chat is just AI telling you that they will escalate . Zero responses, zero . Every single day was messaging them trying to get an answer and it's just talking to AI in circles. They will take your money and do absolutely nothing for you. As a business owner its my duty to tell other business owners, if you think your stressed even considering a small claims suit, trust me this website and this company will make things 10 times worse. You are going to want to rip your hair out and smash your computer. Stay away from this company stay as far away as possible. Worst experience ever.

22 avril 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Roman! I'm really sorry this was your experience. What you went through is the opposite of what we set out to do, and I genuinely apologize for that. AI plays a helpful role in moving cases forward but we know it works best alongside real human support, and that's exactly why we're expanding our human support team. Please email me directly at charelle@pettylawsuit.com with your account details and I'll personally look into what happened and make sure you get a resolution.

Noté 1 sur 5 étoiles

This company takes forever to do anything and it’s a complete waste of time

I’m really disappointed with this company. On March 11, I paid the full amount for the larger package and they have taken forever to do anything. They never filed the court papers and they finally told me that they were having some kind of a problem with their system and that they didn’t know when the court papers would be filed and they offered me a refund that was almost 3 weeks ago and I have not received a refund and they haven’t been responding to my emails. So basically they wasted almost 6 weeks of my time when I could’ve just done this on my own and they charged me the full price. Their service is supposed to be helping people who are already in a frustrating situation but they just made everything worse for me. Now petty lawsuit owes me money and I have to deal with the bank and file paperwork to get that back.. what a joke.

11 mars 2026
Avis spontané
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Réponse de Pettylawsuit

Hi Jessica! I’m sorry this was your experience and I understand the frustration. We've been bringing on more human support for discrepancies like yours. Please email me directly at charelle@pettylawsuit.com with your account details and I'll personally look into where things stand and get back to you.

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