Pettylawsuit Avis 

Ok my court papers are still in limbo and all Zoey the AI bot says she will get me a human and no one responds. I have been on chat with her for two days and sent 11 emails and nothing.
I need help ASAP - is there a real person to help as I am so frustrated.

Please run , I beg you please save yourself the insane amount of frustration and run. Im pretty sure this whole website is a complete scam. No one works here and everyone you talk to is a an AI bot. The site will generate and AI written demand letter which you can do yourself in chatgpt, and after the 14 days period of them sending the demand letter. The button to file was broken on the website. How can something so important be broken? I tried for days upon days to talk to support, their phone number is just AI bot that takes messages, their chat is just AI telling you that they will escalate . Zero responses, zero . Every single day was messaging them trying to get an answer and it's just talking to AI in circles. They will take your money and do absolutely nothing for you. As a business owner its my duty to tell other business owners, if you think your stressed even considering a small claims suit, trust me this website and this company will make things 10 times worse. You are going to want to rip your hair out and smash your computer. Stay away from this company stay as far away as possible. Worst experience ever.

I’m really disappointed with this company. On March 11, I paid the full amount for the larger package and they have taken forever to do anything. They never filed the court papers and they finally told me that they were having some kind of a problem with their system and that they didn’t know when the court papers would be filed and they offered me a refund that was almost 3 weeks ago and I have not received a refund and they haven’t been responding to my emails. So basically they wasted almost 6 weeks of my time when I could’ve just done this on my own and they charged me the full price. Their service is supposed to be helping people who are already in a frustrating situation but they just made everything worse for me. Now petty lawsuit owes me money and I have to deal with the bank and file paperwork to get that back.. what a joke.

This made it seem achievable even though I had no idea how to begin a small claims filing. I simply uploaded my documents by following the instructions. I was able to maintain organization without feeling overburdened thanks to it.

It works if you don’t need to file in court. The process is stalled on their end and I’m starting to believe there are no humans that work there. The ai chatbots continue to promise human interaction in the next hour or 24 hours but nobody ever responds.

Update:
A month and a half later and the first communication I get is a form email explaining that they now have people working for them.

There’s no “making right” taking people’s money and ghosting for a month and a half.

I paid for a service that was supposed to help me file a case, and instead I got delays, missed deadlines, and constant empty promises. I was told multiple times I would receive updates—those updates never came. I had to keep chasing them just to get basic information.

After all this time, my case STILL wasn’t even filed. Let that sink in.

The communication is terrible, the timelines mean nothing, and the entire process felt misleading from start to finish. I trusted this service to handle something important, and they completely dropped the ball.

Save yourself the frustration and go file on your own—you’ll probably get it done faster.

0/10 experience.

This is a scam. I opened an account and paid $49 and discovered this is a useless service because it is not flexible to choose what service you need. There are things that I have already done and it wants to make me to it again. Plus there is zero customer service and NO ONE ABSALOUTELY CARES that you write emails and chat and ask for help this is 100% AI based and if you eat the hook and open an account you cannot do anything. The delete account button doesn't work no one cares.

I began this process on February 5,2026 and have yet to get a response from a human regarding an update. According to my dashboard, they've sent 6 emails, to which no reply has ever been received. It shows they've attempted to call 11 times with 3 calls leaving messages. What's frustrating is, I received an email from petty that an agent had spoken with the defendant in 3 occasions, verified it was the defendant, and discussed the demand letter. Come to find out, they've never spoken to anyone based on the transcript from the calls. My dashboard stats that I'm ready to file, since it's been well over the amount of time allowed for a response, but I can't even access the file case button. When I reached out to support, Zoey, the AI bot, responded saying the 14 day waiting period had passed; however, it could see from case data that my court documents hadn't been generated, which suggests there may be a technical issue. It then told me I would need a human agent. I requested the human agent and received a response from Luke; which may also be an AI bot. Like stated that he could see my case was stuck at demand_ready, even though the demand letter was delivered. He stated that he would escalate this to the team so that my case status would be corrected. He said he would follow up once fixed. This was on March 24. On March 31st, I reached out because I hadn't had any updates. Again Luke responded with the same thing I was told on the 24th. It is now April 15th, and I still haven't heard anything. At this point, I could have figured out how to do a small claims case on my own. Everyone is using AI to do the jobs of humans, but it's causing lots of frustration among us humans that have paid real money and can't speak to a real agent. Some things aren't meant for AI.

PettyLawsuit made the whole process much easier than I expected. It guided me clearly step by step and saved me a lot of time and stress.

The best part is that it works from your phone or laptop without needing legal knowledge. It prepares court documents and guides you throughout the process. I think it’s especially useful for individuals who don’t know where to begin with legal claims..

I used this platform for a dispute with a service provider. The automated reminders and follow-ups actually made a difference, and the other party responded after receiving the letter. It’s a convenient tool if you want to handle things quickly.

PettyLawsuit made the process feel much less intimidating. The demand letter was sent professionally, and I could track everything easily. It’s a good option if you want to handle a dispute without hiring a lawyer right away.

What I liked most is how everything is organized in one place. I could upload receipts, messages, and photos, and it turned them into a structured case file. The follow-up system is also helpful since I didn’t have to chase the other party myself.

Only got so far before everything stopped, stuck on ready to file with 2 cases against uber and passenger for nearly 3 months now so clearly this was a scam, well at least I know from reading the other reviews

I rarely take the time to write reviews, but my experience with Pettylawsuit was so disappointing that I feel obligated to warn others before they make the same mistake I did.

No Real Human Support — Just AI Smoke and Mirrors

The biggest red flag with this platform is that there is zero real human support. Every time I reached out with a question or concern, I received a generic AI-generated response promising that "someone will get back to you" — and that someone never did. For a service that charges real money, the least they can do is employ a real person to address real problems. If I wanted to deal with an AI, I would have used ChatGPT — for free.

Fraudulent Case Reporting

This is where things went from bad to outright dishonest. I filed two separate cases, and in both instances, I discovered that their reports claimed they had spoken with and discussed the case with someone — except they were emailing a no-reply address and calling a general messaging line that nobody answers. How can you document a conversation that never happened? That's not a clerical error; that's a fabrication, and it directly impacts the integrity of my legal filings.

Missed Deadlines with No Accountability

I was told documents would be ready within 24–72 hours. It has now been well over a week, and my case is still stuck at the "file for court" stage with no update, no explanation, and no resolution in sight. When legal timelines are involved, delays like this aren't just inconvenient — they can be genuinely harmful to your case.

The Owner Responds to Reviews But Not to Paying Customers

I found it telling that the owner has time to respond to every online bad-review, yet cannot manage to respond to the customers who are actively paying for his service. One has to wonder: is the business so overwhelmed — or so understaffed — that the owner is personally scrambling to do damage control online while real cases go ignored?

Bottom Line

This platform presents itself as a smart, AI-powered legal solution, but in practice it's an expensive disappointment with no transparency, no accountability, and no meaningful human oversight. Don't let the professional website fool you. Save your money, use a free tool like ChatGPT to guide yourself through the small claims process, and avoid the stress of chasing down a service that simply doesn't deliver what it promises.

Do not use Pettylawsuit. You will lose your money and gain nothing but frustration.

Fast and effective. Excellent customer service. Worked immediately. Great options.

Would use again , great communication and customer service !

SCAM SCAM SCAM SCAM!!!!!!!!!!!!!!!!!!!!!!!!!

I paid $30 for them to send the demand letter to the company that I am currently trying to sue. They did their "emails" and "calls" and when the 2 week wait was over to file the paperwork to proceed with small claims court, the first issue was it would not let me sign my documents in the portal, I tried numerous times but nothing. "Zoey" is just a bot, not an actual person. "Zoey" sent a docusign to my email, which I signed on 1/31/26 (not to mention, they missed spelled the company name that I was suing and when I pointed it out, she said that she would fix it on the official paperwork when they proceed with the filing). I then paid $200 for a processing fee and filing fee on 2/11/26 (I had to wait till I got paid). I paid the fee and "Zoey" said they will file. It is now 3/4/26 and I have been reaching out to get an update on my case as I have hear nothing back. I reached out to "zoey" and she shows in my portal that the 14 days is up and that I can file my case (after signing the docusign, they never updated my case info in the portal to reflect that I signed the agreement and paid the fee. I requested an update from support to speak with a live agent. "Zoey" said she would connect me with someone and typical response times are less than 2 hours... that was 2 business days ago... NO ONE messaged me. I have emailed the founder Larry, "Zoey" and their support email for updates.... CRICKETS. I went back to the portal, I now have 4 different conversations saying that she will be "expediting" the issue for someone to contact me and NO ONE HAS. DO NOT DO NOT DO NOT USE PETTYLAWSUIT. THEY ARE SCAM ARTIST.

UPDATE: 2:37PM

Since for some reason, I am not able to respond to Larry's comments on my review, I will leave it here.

The $200 break down is as follows:

1. Court Filing Fee - $50
2. Serve defendant Fee - $150

Which was paid just a few short days of a month ago.

I find it very interesting that out of the MULTIPLE times that I have reached out for updates the past few dates, I get nowhere. All of a sudden now that I am leaving a review for everyone to know of the experience I have been having, you're very quick to jump on this.

Regarding "emailing" you with my case number and prioritizing it, I have. I have emailed you about 3 or 4 times INCLUDING "Zoey" AND your "support" team.

This "Zoey" character has finally provided me with an update maybe an hour or so ago and this was her response after I demanded a refund of my $200 for no one responding.

"Hello Anthony we see that you paid to submit to filing Febuary 11th. Which means this wasnt with your court until Febuary 19th (after presidents day) so we need to check for a case number. If they kick back the filing we have zero issue refunding you as we dont charge extra for filing and that would strictly be your state ourt fee and Process Server."

I have demanded an update by this coming friday 3/6/26 as to what is going on with my case.

Larry, please check your email as I am sure you will see the emails that I have sent you.

I would also like to note that my review was flagged for "defamatory" and had to be reviewed. Unsure as to why me sharing my experience is considered "defamatory?"

Hopefully we can move past this and I can actually get my court case filed as that is what I paid $200 for...

Once resolved, I can edit my review for the FULL experience and not just want I have experienced so far...

Terrible company. Seemed good at the start so I paid The $50. Nothing has worked and It is not like they advertise it is. Everything has been wrong, Everything. They don't respond to emails. They don't respond to the help chat. The company has many many issues to work through. Customer service is non existent. Save your money.

you guys are amazing ive been getting the run around for 6 months from a company i took a truck to to auction that they sold !!! no payments or returned phone calls and seven days after you sent the demand letter i have a check in my hand for the 5780.00
Thank You tons