From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The re... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Pharmacy Prime has been incredibly supportive from the beginning. I've received emails detailing potential symptoms from taking Mounjaro and tips on how to alleviate them. They also provide a contact... Voir plus
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Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have... Voir plus
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Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & ti... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hello! We’re Pharmacy Prime, an online pharmacy working hard to create a fast and reliable service at the best possible price. We appreciate you taking the time to leave us a review – your experience is really important to us. If you have specific questions about our products or service, we’re here to help: just contact us using the details below.
Coordonnées de contact
464 Ranglet Road, Walton Summit Centre, PR5 8AR, Preston, Royaume-Uni
- 01772 646755
- care@pharmacyprime.com
- pharmacyprime.com
4,7
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent customer service
Excellent customer service. You get exactly what has been offered to you !!
10 août 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Maureen,
Thanks for your review!
Best,
Dennis
The team is great
The team is great. I receive constant support and information.
9 août 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Stanislava,
Thanks for your lovely review!
Best,
Dennis
No product and no refund
I ordered product which they accepted and took payment for. The following day they cancelled my order and said a refund has been sent. This is not acceptable. A month has gone by and no refund has been received by my bank. I have contacted them twice and the bank are looking into it but not hopeful. Money should never be taken before relevant checks are made.
1 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Andrea,
Thank you for your review.
To clarify, orders for pharmacy medications are not captured by us. These transactions are held in "pending" by your banking providers and thus, will be taken from your account but remain within your banking ecosystem. Once a transaction is voided, your bank is notified & it can then take them up to 5 days for them to release the funds back into your account. If an order is clinically approved, however, we will then and only then manually capture the pending transaction.
We're sorry you're having a difficult time receiving your refund but we are more than happy to provide evidence from our side showcasing that no money was taken to support you with your banking provider.
Please do get in contact with us if you require any support.
Best,
Dennis
Weight loss injectionx
Excellent hassle free delivery from start to finish .straight to the door. Prompt payments .
30 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Sarah,
Thanks for your lovely review!
Best,
Dennis
Fabulous company and so easy to deal…
Fabulous company and so easy to deal with. Great communication and customer service
30 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Helen,
Thank you for your review.
As a small business, this means the world to us!
Best,
Dennis
You are not alone on the journey
It feels as if l have support all the way through. The company constantly checked up on how I am doing and that makes me feel like im not on my own
27 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thank you for your review. As a small business, this means the world to us!
Best,
Dennis
Efficient service
Efficient service, a wealth of information sent to you. Always on hand if you have any queries
26 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thanks for your review.
We're so glad you found our educational content useful! If there is anything else that we can help you with, do let me know.
Best,
Dennis
Service
The service was excellent.
The staff explained my medication in a precise and instructive manner.
4 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Nargis,
Thanks for your review!
As a leading provider of patient care in the country, this means the world to us.
Best,
Dennis
Réponse de Pharmacy Prime
Hi Tania,
Thank you for your review!
Best,
Dennis
Réponse de Pharmacy Prime
Hi Jenny,
Thanks for your review!
Best,
Dennis
Very happy with Pharmacy Prime so far
Very happy with Pharmacy Prime so far. I’m 5 weeks into my weight loss journey. All medication has arrived on time, well packaged and in discreet packaging.
So far so good. Thank you.
23 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Kelly,
Thank you for your review!
As a leading provider of patient care in the country, we're always looking to improve our service & keep offering our patients the best possible experience. If there is anything else that I can help with, do let me know.
Best,
Dennis
Pharmacy prime
Just like to say, what an excellent service they provide from my first delivery also my second really happy with them and will continue to use them I would highly recommend them . Thank you
21 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Sheila,
As a small business, this means the world to us!
If there is anything else we can support you with, please do let me know.
Best,
Dennis
Excellent customer service
From start to finish the whole experience has been amazing, their customer service has been brilliant, and issues or questions I have they answer straight away and have always kept me up to date on when the next delivery and payments will be taken.
19 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Lee,
Thank you for your lovely review!
If there is anything else that you need, please do let me know!
Best,
Dennis
Easy communication & instant response
Easy communication & instant response
18 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thanks for your review!
Best,
Dennis
What a great service
What a great service , was a bit apprehensive as there are so many different sites but after reading reviews myself I decided why not ! Great service spoke to a real person easy to order I’m just 4 weeks in and lost 4 kg , delivery is superb royalmail and came discreetly packed in cold packaging with everything you need . Online communication very prompt and tips and support throughout even getting a discount as it’s my birthday which is fantastic. Thanks so much I’m feeling great and looking forward to my journey to my target weight
17 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Claire,
I'm so happy to hear about your progress! We couldn't be more thrilled to be your partner on this journey.
If there is anything else that we can do, let me know!
Best,
Dennis
Amazing service
Amazing service and I'm so happy because I lost 5 kg in one month....I feel absolutely fine.
14 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
I'm so happy to hear about your success!
If we can support in any other way, do let me know.
Best,
Dennis
Excellent provider
My second pen is on the way and the first month has been a big success for me. Long may it continue. I feel I can trust in the medication provider and I certainly feel very well supported. Their comms are excellent with speedy replies given to any queries I have. I highly recommend and my son is going to sign up later this week.
14 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Linda,
I'm so happy to hear about your progress and even happier to be a part of your journey.
If there is anything else we can do, you know where I am.
Best,
Dennis
Good frequent email communication
Good frequent email communication, without being too much. Quick responses to queries.
13 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thank you for your lovely review.
Best,
Dennis
Reliable and professional
Professional, true to word, excellent customer service and responsiveness to messages
9 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Charlotte,
Thanks for your review!
As one of the leading providers in patient care in the country, we pride ourselves on going above and beyond for our patients!
Best,
Dennis
Réponse de Pharmacy Prime
Hi,
Thank you for your review.
If there is anything else we can do to support, please let me know.
Best,
Dennis
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