From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The re... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pharmacy Prime has been incredibly supportive from the beginning. I've received emails detailing potential symptoms from taking Mounjaro and tips on how to alleviate them. They also provide a contact... Voir plus
L'entreprise a répondu
Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have... Voir plus
L'entreprise a répondu
Professional service. Everything is v well explained. Dedicated customer support - tele and online. This is crucial for new users. I've had no issues with the delivery or packaging. Helpful hints & ti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hello! We’re Pharmacy Prime, an online pharmacy working hard to create a fast and reliable service at the best possible price. We appreciate you taking the time to leave us a review – your experience is really important to us. If you have specific questions about our products or service, we’re here to help: just contact us using the details below.
Coordonnées de contact
464 Ranglet Road, Walton Summit Centre, PR5 8AR, Preston, Royaume-Uni
- 01772 646755
- care@pharmacyprime.com
- pharmacyprime.com
4,7
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always helpful feel like am be…
Always helpful feel like am be listening too feel like am getting some we’re with my weight loss going in the right direction 😊
10 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thank you so much for your review.
As a small business, this means the world to us!
Best,
Dennis
SECOND TO NONE
WOW. What a professional and yet obviously family values company, it shines through their communications with you and the service provided.
My recommendation is SECOND TO NONE
9 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Leslie,
Thanks for your lovely review!
Best,
Dennis
discount code applied
discount code applied, refused, full price expected...hmm
7 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thanks for leaving a review.
I'd love to hear more about this situation and what has happened. Please email us on care@pharmacyprime.com.
Best,
Dennis
Having used another online pharmacy…
Having used another online pharmacy before where I experienced delays in my delivery I have had a great experience with Pharmacy Prime. They check in with you and their parcels always arrive on time.
5 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Lynsey,
Thank you for your lovely review.
As a leading provider of patient care in the country, we take pride in ensuring that your journey is as smooth as possible!
If there is anything else that I can help with, do let me know.
Best,
Dennis
Works from day one
From the start I was given all the information I needed regarding taking Mounjaro but I was also given links to further sites on diet and exercise so it’s the complete package you are paying for. The instructions i received with my kit are easy to follow and although I was nervous about injecting myself for the first time it couldn’t have been easier and even better, pain free. I had no discernible side effects and it affected my appetite from day one. I’m so happy with the results from my first pen that I’ve decided to continue on the program until I’ve reached my weight goal.
10 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Lesley,
Thanks for your review.
We're so glad to hear your positive experience! As a small business, this means the world to us.
Best,
Dennis
Réponse de Pharmacy Prime
Hi Christopher,
Thanks for your lovely review!
Best,
Dennis
Yer good service with pre assessment…
Yer good service with pre assessment phone call was reassuring.
Regular follow up emails
6 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Joanne,
Thanks for your review!
If there is anything we can do to get to a 5 star review, do let me know.
Best,
Dennis
Great service and support from Pharmacy Prime
From the initial consultation to ordering my second pen Pharmacy Prime have been great. I like that I can speak to someone on the phone if needed and any email enquiries are quickly replied to. The regular emails to check how I am getting on as well as tips to help with water intake, food choices and encouraging being active are so helpful. You feel well supported on the weight loss journey which is really positive.
3 juillet 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Ali,
As a small business, this review means a lot!
We take pride in being the leading provider of patient care in the country & we'll keep striving to be better.
If there is anything else that I can support with, do let me know.
Best,
Dennis
Late delivery.
Late delivery. I was told that if I ordered quite early in the morning; which I certainly did; then I would receive the voltarol on the same day. I actually did NOT receive it until 4-5 days later.
23 juin 2025
Réponse de Pharmacy Prime
Hi Roger,
We're sorry you had a bad experience!
To clarify, our website states that we will despatch orders on the same day if placed before 3pm, not delivery.
Furthermore, having looked at your order, you had selected free standard delivery (3-5 days service), and so your order came within the set times you had selected, not late.
If there is anything else that I can support you with, let me know!
Best,
Dennis
Professional initial consultation to…
Professional initial consultation to assess my suitably and following this received my first months dose and the recommended lowest level. It must best stressed this is a lifestyle change and you have to totally buy into this. 3 weeks down 5kg no side effects no energy lapses , feel great. Feedback and support always at the end of the phone or email excellent
2 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Iain,
Thank you for your lovely review!
We're glad that you've had a great experience - it means the world to us!
Best,
Dennis
Réponse de Pharmacy Prime
Hi Alberto,
Thanks for the great review!
If there is anything else that I can do to support, please let me know.
Best,
Dennis
Responsive and supportive
The team is very responsive and support your journey from start to finish. I receive regular email information in the form of a newsletter and full access to a support team if I have concerns or questions.
25 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Eve,
Thanks for your lovely review!
We're so glad to hear that the emails have gone down well. We pride ourselves on having some of the best clinicians in the country & so love to share their learnings with our patients!
Best,
Dennis
New starter
Unfortunately I had an issue with the delivery timing of my medicine (Royal Mail issue not PP) and Rachel and the team were so helpful finding a resolution. I have now started my medication and so far have had no side effects and feeling good.
18 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi,
Thanks for your review!
We're so happy to hear this got resolved.
Best,
Dennis
Great service
Since I started with prime pharmacy my self-esteem it’s been way better, they care you get on with your medication, they have very easy delivery’s. Never late and great customer service
I really recommend prime pharmacy for the great service they provide everyday
28 mai 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Marlene,
Thank you for your lovely review.
As a small business, this means the world to us!
Best,
Dennis
Réponse de Pharmacy Prime
Hi,
Thank you for your review!
Best,
Dennis
Excellent experience so far…
The whole journey has been made very easy with help on hand via email or a phone call
23 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Ali,
Thanks for your lovely review!
Best,
Dennis
Excellent wrap around care
Excellent wrap around care. Nothing seems too much trouble.
18 juin 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Nicola,
Thanks for your review.
We pride ourselves on being one of the leading providers of patient care in the country & as a small business, your review means everything to us!
If there's anything else we can do to support, you know where we are.
Best,
Dennis
Réponse de Pharmacy Prime
Hi Peter,
Thanks for your review.
As one of the leading providers of patient care in the country, we're so happy to see our approach recognised like this.
We're here for anything else that you need.
Best,
Dennis
10/10 service
A fantastic pharmacy that communicate efficiently and effectively x
12 mai 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Beverley,
Thanks for your great review!
Best,
Dennis
Very easy to deal with all done via…
Very easy to deal with all done via email and phone, all deliveries arrive exactly as advised.
31 mai 2025
Avis spontané
Réponse de Pharmacy Prime
Hi Lynne,
Thanks for your great review!
Best,
Dennis
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.