Archie at Pharmazon went above and beyond to help me as a customer when I needed urgent assistance. Their service was first-rate - helping sort out an issue quickly and outside of their usual hours.... Voir plus
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Lisez les avis des autres
There are times when a delay with medication can occur, the team at Pharmazon have been as open and supportive as they can be, the delivery is prompt and reliable .If there is a problem , there is a r... Voir plus
I rely heavily on the medication I trust Pharmazon to deliver. I have never in the whole time had any problems or delays. This is a trusted, confidential and caring pharmacy.
Maryam is amazing. She was the person who dealt with the process of organizing the ordering and delivery of my three medications. Maryam has dealt with it all. It was not a straightforward order at... Voir plus
À propos de l'entreprise
- Prescription de médicaments en ligne
- aussi dans
- Centre d'amincissement
- Clinique de fertilité
- Pharmacie
- Pharmacie en ligne
- Service de santé mentale
À propos de Pharmazon Homecare Pharmacy
Écrit par l'entreprise
Pharmazon HomeCare – Trusted, Reliable Experts in Pharmacy Home Delivery Services
Pharmazon HomeCare One of the UK's leading specialist pharmacy home delivery service providers - rated 4.8★ on Google and 4.7★ on Trustpilot with 500+ reviews—and trusted by clinics and patients alike for our excellence in prescription delivery. We combine clinical excellence, operational efficiency, with a human touch:
✅ Why Clinics & Patients Trust Us
•Reliable Partnerships with Private Clinics, Hospitals & NHS Trusts: We streamline prescription management, dispensing, and home delivery for mental health, ADHD, fertility, weight loss, dermatology and many other speciality conditions that benefit from speciality pharmacy services.
•Expert clinical oversight: All prescriptions undergo thorough clinical and legal checks by qualified pharmacists, ensuring each patient receives the right medication at the right time
•Next-day, fully tracked delivery: With secure and discrete packaging along with real-time tracking for peace of mind
🌟 What Makes Our Service Outstanding -
•Dedicated patient coordination: Our team personally manages each step—from prescription drop-off or clinic upload to payment and patient communication
•Five-Star Reviews highlight our strengths: Fast, Friendly Service; Helpful Constant Communication; and Exceptional Reliability—Clinicians and Patients consistently say we go above and beyond
•Competitive, Transparent pricing: We offer clear, fair costs for NHS and private prescriptions, without hidden extras
🌍 Our Commitment -
•Nationwide Coverage: Serving patients and clinics across the UK
•Seamless Onboarding: We integrate smoothly with clinic workflows and support controlled drugs, telemedicine and repeat prescriptions
•Clinical Excellence & Innovation: led by senior pharmacists, we continuously optimise our processes and uphold the highest safety standards
If you're a clinic looking for a dependable pharmacy partner—or a patient wanting your care simplified—Pharmazon HomeCare delivers:
>Trust: Award-Winning service ratings and full pharmacist team support
>Trust: Next Day Tracked Delivery and dedicated coordinators
>Trust: Specialist care across complex therapy areas
Choose the pharmacy service clinics recommend and patients rely on.
Choose Pharmazon HomeCare.
Specialist Pharmacy Delivery Services
Écrit par l'entreprise
- Pharmazon HomeCare - Reliable Support for Mental Health & More
- We offer timely and accurate medication delivery for ADHD, weight loss, IBD, dermatology, women's health, and sexual health clinic patients.
Specialist Pharmacy Focused on Your Needs
Get confidence, capability, and commitment with our specialist services—guaranteed!
We offer a bespoke service tailored to your needs:
1)Confidential, Quick, and Convenient
2)Low-Cost Competitive Prices
3)Next-Day Delivery, 7 Days a Week
4)Tracked Delivery Services
Coordonnées de contact
Unit 4, 40-40 Link, 30-34 Mill End Road, HP12 4AX, High Wycombe, Royaume-Uni
- 01494 424 435
- pharmacy@pharmazon.ltd
- pharmazonhomecare.com
4,7
Excellent
650 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great personal service
Great service, always speedy and respond quickly and efficiently to any requests. I needed my medication quickly as I was going on holiday and forgot to order it early enough, the lady I spoke to was very nice and had my medication out on a pre-1pm delivery the next day!
Brilliant ☺️
1 juin 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Jacqui,
Thank you so much for your review! Our team are dedicated to providing an excellent 5 star service that you can always rely on and will be thrilled to know that they have been able to make this a reality!
We look forward to being able to assist you again!
Many thanks and kind regards
Kiran
Dispatch Team
A company you can trust.
I have received prescribed medication from Pharmazon over the past two years. Always delivered on time,with no problems. Several orders were delivered to other addresses I was staying at and the communication with Pharmazon to do this was brilliant. Their emails & payment system were easy to understand and complete. They definitely are one of the best companies out there!
27 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Suki,
Our team will be delighted to hear this review and to know that their hard work is helping to provide you with an effective service that you can rely on!
We strive to provide patients with alternative options for medication delivery as we know it isn't always possible to be at home and we pride our service on being easy and convenient.
Although you have been with us for the last 2 years we hope to be able to serve you again and continue to provide you with our service.
Many thanks and kind regards
Archie W
Senior Administrator
Very fast service
Very fast service with medication paid for (online) before midday arriving at your home the following day. Also people you can call to resolve any issues easily.
28 mai 2026
Avis spontané
Royal Mail Special Delivery Is Not Suitable for Time Sensitive Medication
The process was incredibly stressful. The driver attempted delivery and quickly left, which would normally mean waiting until the following day for re-delivery. With medication, especially over a bank holiday period, that delay can have a serious impact on people physically and mentally.
There is also no realistic collection option because many local depots are closed or have extremely limited opening hours. On top of that, there was no option for a neighbour to accept the parcel, despite the fact many people work during delivery hours and may not be home.
What made this more frustrating was that this delivery method was arranged without consultation. Patients should at least be given the opportunity to choose a delivery method that works around work commitments or access needs.
The only reason I received my medication was because I literally had to run down the road and around the corner to find the driver and ask him to hand over the parcel. Thankfully he recognised us and kindly agreed, but this will not always be the case for other people.
When people are relying on important medication, the delivery process needs to be more practical, accessible and patient-focused. Unfortunately, despite the stress involved, I have no choice but to continue using the service because it is fixed through my prescriber.
20 mai 2026
Avis spontané
Member of staff was very helpful and…
Member of staff was very helpful and took my card details over the phone as it was really frustrating because the link to pay for our medication was not working.
20 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Steve,
Thank you for your review! We value all feedback from patients and are glad that you were able to experience our service as efficient and quick, we hope you also found it hassle-free!
We look forward to assisting you again next time!
Many thanks and kind regards
Alina
Senior Dispenser
I use this service all the time since…
I use this service all the time since being diagnosed with ADHD, if I forget they are able to help with appointments and delivery of your medication Monday to Sunday I can’t speak highly enough and be afraid to ask, even as an ADHD person now I’m confident that they will help 😊👍
9 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Hudson,
Thank you for this lovely review and for your previous reviews as well! We are so glad to know that we have been able to provide an excellent service you can rely on again.
Our team will be thrilled that they were able to make a difference and that you found our service so quick and easy to use!
We look forward to helping you again!
Many thanks and kind regards
Jeff
Admin Team
10000/10 !!!!!
10000/10 !!!!!! Communication is BRILLIANT, always kept in the loop, I can not fault this service what so ever, it’s straight forward, simple & easy. They do exactly what they say they will, prescription is always delivered on time, I’ve not had a single issue so far, and I’m confident that if I did it wouldn’t be hard to resolve / impossible to contact them. Would highly highly recommend!!!
19 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Leah,
Thank you so much for leaving us a delightful review! Great customer service and communication are one of our biggest priorities so we can provide our patients with a service that they can rely on.
Our team will be delighted to know that they have been able to provide a high quality service that is hopefully very convenient and stress-free.
Many thanks and kind regards
Lorna
Admin Team
Payment and delivery were excellent
Payment and delivery were straight forward and quick to arrive by Royal Mail. All good.
19 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Mike,
Thank you for taking the time to leave us with a review of your experience. Our team will be thrilled to know that you have had a good experience with us where everything went smoothly.
We hope that your next experience with us will be just as good if not even better!
Many thanks and kind regards
Ash
Admin Team
Very good support and follow up
5 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Kirsty,
Thank you for your review! Customer experience is an essential part of our service that we provide and we want all of our patients to experience the 5 star service that we can offer.
Our team will be so glad to hear that they have been able to provide you with support that you deserve and can rely on!
Many thanks and kind regards
Archna
Pharmacy Manager
Always despatched my medication on time
Always despatched my medication on time. I'm in N.Ireland w/ private GP in London who use Pharmazon. I've never had any issues.
Only slightly annoying thing is their emails are filled with emojis, bold lettering, highlighting and ALL CAP's in some places. Not enough to mark them down a star, but it would be something I'd like to see change. Just a simple email or have Claude Code create an HTML/CSS email that works for Outlook/Gmail if a sleek design is what you need.
15 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Steven,
Thank you for providing us with this review! We are constantly looking at ways that we can improve our service to patients either if that is changes to processes or tweaks to existing emails and communication mediums.
We strive to provide patients with a 5 star service they can rely on and are very glad we have been able to provide this to you in terms of medication delivery and hopefully a swift turn around of the medication itself!
Our team will be so glad to hear that everything has gone well on this occasion too!
Many thanks and kind regards
Kiran
Dispatch Team
Speedy delivery and great communication…
Speedy delivery and great communication always.
15 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Claire,
We always appreciate patients taking the time to leave us with reviews of their experience, it helps us know what to continue doing and can provide a very helpful morale boost to the team!
One of our essential values that we strive to provide all patients is clear, concise information of the status of medication and when it will be delivered.
Our team will be thrilled to know that they are still providing excellent service to you!
Many thanks and kind regards
Maryam
Dispensing team
Réponse de Pharmazon Homecare Pharmacy
Dear Catherine,
We strive to provide patients with a 5 star service that they can rely on each and every time, so to read that we were unable to provide this for you is a serious matter that we will investigate further to see what pitfalls occurred and where we can improve for you next time.
As soon as we have looked into this matter, we will be able to provide you with the outcome of this, but if there is anything else you wish to discuss please feel free to call us on 01494 424 435 under option 1.
Many thanks and kind regards
Archie W
Senior Administrator
Great
Efficient & easy. They have always called me when there is an issue or a delay. Payments are easy - done through the email that they send.
1 février 2026
Réponse de Pharmazon Homecare Pharmacy
Dear Sharon,
Effective, consistent communication with our patients is what our team strive for and will be thrilled to know that this is having a positive impact on your experience with us!
We have been using our Worldpay links for payments over the last 6 years and have served 1000's of patients reliably and without issue!
We are so glad we could make your experience with us convenient and hopefully stress-free!
Many thanks and kind regards
Alina
Senior Dispenser
Great customer service
I’m so impressed by the high quality customer service (particularly from Archie W) given it’s an online service. Always able to speak to someone, thanks to the team 🙏🏻
6 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Savannah,
Thank you so much for the lovely feedback! I am so glad that I have been able to help provide high quality customer service that we strive to provide to all patients!
Even though we are an online pharmacy, we believe it is essential to have a human touch and are so glad we have been able to provide this.
We look forward to providing you with the same 5 star service next time!
Kind regards
Archie W
Senior Administrator
Good service.
Generally a good service. Once the prescription is sent it, is delivered in a timely manner.
I do find it difficult to ensure I'm in for Royal Mail deliveries as I work full-time. Often, I've had to change plans to ensure someone is in. There must be another way. I'd love to find a less stessful solution.
2 mai 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Lynz,
Thank you for your reply. We really appreciate you taking the time to let us know your feelings, whist many patients find our service convenient we do understand that being home for deliveries may not always be possible.
Due to this we are able to send your medication to an alternative address, whether that is a work address, post office or a relative's address, as long as we have email confirmation of where you would like it sent and the most optimal date, we will do all we can to accommodate.
I hope that this does help, the vast majority of our medication deliveries with our courier companies require a signature to ensure the right medication reaches the right patient at the right time.
We hope to be able to help you in future and make your future experiences with us better!
Kind regards
Archie W
Senior Administrator
In my professional opinion
In my professional opinion, Pharmazon demonstrates strong clinical governance and adherence to safe prescribing practices. The dispensing process is appropriate, and there is clear attention to patient suitability and risk management. The service is efficient, with timely delivery and good communication throughout. It is reassuring to see a platform that maintains high clinical standards
5 mai 2026
Avis spontané
Excellent company for delivering…
Excellent company for delivering prescriptions. My Dr dispatches the prescription, they send a link asking for payment and it turns up on time each time. They also communicate well through email, text and telephone and have very helpful people answer the phone who always go the extra mile to assist if there is any issue. My view is its an excellently managed business that is reliable, effective and if there is any problem, they answer the phone and always keen to help.
30 avril 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Anon,
We greatly appreciate the positive feedback you have provided and are so glad that we have been able to deliver a service that you can rely on!
Our team are dedicated to providing a simple, convenient service that gets medication to patients at a time that is convenient to them. They will be delighted to know that we have been able to make a difference.
We look forward to helping you in future!
Many thanks and kind regards
Lorna
Admin Team
Quick service
Quick service, addressed any concerns or issues I had efficiently (not that there were many). 100% reccomend.
30 avril 2026
Avis spontané
Réponse de Pharmazon Homecare Pharmacy
Dear Joe,
Thank you for taking the time to leave us a review! We are glad to hear that you haven't had many issues with our services and that our team were able to assist you when any issues did arise.
Patient experience is at the heart of what we do and our team constantly and continuously strive to provide a 5 star service that you can rely on.
We hope to be able to help you again soon!
Many thanks and kind regards
Ash
Admin Team
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