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Pharmazon Homecare Pharmacy Avis 

650
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Archie at Pharmazon went above and beyond to help me as a customer when I needed urgent assistance. Their service was first-rate - helping sort out an issue quickly and outside of their usual hours.... Voir plus

Noté 5 sur 5 étoiles

There are times when a delay with medication can occur, the team at Pharmazon have been as open and supportive as they can be, the delivery is prompt and reliable .If there is a problem , there is a r... Voir plus

Noté 5 sur 5 étoiles

I rely heavily on the medication I trust Pharmazon to deliver. I have never in the whole time had any problems or delays. This is a trusted, confidential and caring pharmacy.

Noté 5 sur 5 étoiles

Maryam is amazing. She was the person who dealt with the process of organizing the ordering and delivery of my three medications. Maryam has dealt with it all. It was not a straightforward order at... Voir plus

À propos de l'entreprise

  1. Prescription de médicaments en ligne
  2. aussi dans
  3. Centre d'amincissement
  4. Clinique de fertilité
  5. Pharmacie
  6. Pharmacie en ligne
  7. Service de santé mentale

À propos de Pharmazon Homecare Pharmacy

Écrit par l'entreprise

Pharmazon HomeCare – Trusted, Reliable Experts in Pharmacy Home Delivery Services

Pharmazon HomeCare One of the UK's leading specialist pharmacy home delivery service providers - rated 4.8★ on Google and 4.7★ on Trustpilot with 500+ reviews—and trusted by clinics and patients alike for our excellence in prescription delivery. We combine clinical excellence, operational efficiency, with a human touch:

✅ Why Clinics & Patients Trust Us

•Reliable Partnerships with Private Clinics, Hospitals & NHS Trusts: We streamline prescription management, dispensing, and home delivery for mental health, ADHD, fertility, weight loss, dermatology and many other speciality conditions that benefit from speciality pharmacy services.

•Expert clinical oversight: All prescriptions undergo thorough clinical and legal checks by qualified pharmacists, ensuring each patient receives the right medication at the right time

•Next-day, fully tracked delivery: With secure and discrete packaging along with real-time tracking for peace of mind

🌟 What Makes Our Service Outstanding -

•Dedicated patient coordination: Our team personally manages each step—from prescription drop-off or clinic upload to payment and patient communication

•Five-Star Reviews highlight our strengths: Fast, Friendly Service; Helpful Constant Communication; and Exceptional Reliability—Clinicians and Patients consistently say we go above and beyond

•Competitive, Transparent pricing: We offer clear, fair costs for NHS and private prescriptions, without hidden extras

🌍 Our Commitment -

•Nationwide Coverage: Serving patients and clinics across the UK

•Seamless Onboarding: We integrate smoothly with clinic workflows and support controlled drugs, telemedicine and repeat prescriptions

•Clinical Excellence & Innovation: led by senior pharmacists, we continuously optimise our processes and uphold the highest safety standards

If you're a clinic looking for a dependable pharmacy partner—or a patient wanting your care simplified—Pharmazon HomeCare delivers:

>Trust: Award-Winning service ratings and full pharmacist team support
>Trust: Next Day Tracked Delivery and dedicated coordinators
>Trust: Specialist care across complex therapy areas
Choose the pharmacy service clinics recommend and patients rely on.

Choose Pharmazon HomeCare.

Specialist Pharmacy Delivery Services

Écrit par l'entreprise

Pharmazon HomeCare - Reliable Support for Mental Health & More
We offer timely and accurate medication delivery for ADHD, weight loss, IBD, dermatology, women's health, and sexual health clinic patients.

Specialist Pharmacy Focused on Your Needs

Get confidence, capability, and commitment with our specialist services—guaranteed!

Get confidence, capability, and commitment with our specialist services—guaranteed!
We offer a bespoke service tailored to your needs: 1)Confidential, Quick, and Convenient 2)Low-Cost Competitive Prices 3)Next-Day Delivery, 7 Days a Week 4)Tracked Delivery Services

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

650 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(650)

249 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pharmazon are quick and consistent

Pharmazon are very efficient. Great communication, and consistent service. Each month I need to order mine and my son's ADHD medication. Pharmazon communicate when they will send out the medication for delivery and I can rely on their consistent service every month. I'm so happy I found Pharmazon. I can manage repeat prescriptions through the Patient Access/NHS app, Pharmazon get in touch via email to confirm details, and our medication gets delivered to our door. I love that I don't have to physically go to a pharmacy. I recommend Pharmazon to anyone who mentions having to go and get their prescription from a physical pharmacy.

27 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Customer,

We are so glad that you found us too! Our goal is to provide all patients with a 5 star service that works seamlessly and that can be relied on, so to read this helps us know that we are moving in the right direction.

The team will be delighted to know that their efforts have been well received and have managed to make your experience a good one!

We hope to help you again soon!

Many thanks and kind regards
Maryam
Dispensing Team

Noté 5 sur 5 étoiles

Reliable and helpful

Also find the team at Pharmazon very friendly, helpful and accommodating. Would highly recommend.

27 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Clara,

Thank you for leaving this delightful review! Our team will be delighted to know that they have been able to make your experience with us as accommodating and hopefully, stress-free.

We believe that all patients deserve a five star quality service that they can rely on and are so glad to know we have been able to do this for you. We hope to help you again soon!

Many thanks and kind regards
Alina
Senior Dispenser

Noté 4 sur 5 étoiles

This is definitely my preferred pharmacy

This is definitely my preferred pharmacy to use for my regular medications - they are reliable and trustworthy in my experience.
As much as I'd love to, I can't give a full 5 stars though because I really dislike the payment system - as a software engineer, it feels badly made (especially on mobile) and potentially insecure so I get anxiety every time I put in my card details. I'd much rather have a link to google pay or similar and I'm also not keen on the delivery address confirmation email dance

22 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Sara,

Thank you so much for providing us with this review! We always appreciate our patients providing us with honest feedback including places where we can improve.

We have sent these payment links for the last 6 years and have processed 1000's of payments. I can assure you that the payment links we use are secure, safe and that all of your sensitive information is protected.

Over the last few months we have been making the final tweaks to our online platform - Gowello, which will help streamline the payment and delivery address confirmation process.

We have started going live and have received very positive feedback so far. Once we are confident it can meet the needs of all of our patients we can look to offer this to more patients.

Many thanks and kind regards
Archie W
Senior Administrator

Noté 5 sur 5 étoiles

Smooth Sailing

Smooth sailing. Fast service. Clear payment system. Recommended.

21 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Liz,

Thank you kindly for your review! We are so glad that we were able to provide you with a service you could rely on and can recommend. Our team will be delighted to hear about this!

Many thanks and kind regards
Archna
Pharmacy Manager

Noté 5 sur 5 étoiles

Helpful and prompt

14 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Matthew,

Thank you for your review! Our team are trained to be able to help assist patients wherever possible, either over the phone or through emails so our team will be so glad to hear that they have been able to assist you!

We look forward to helping you again!

Kind regards
Ash
Pharmacy Admin Team

Noté 5 sur 5 étoiles

Excellent

Excellent, responsive service, great communication, easy to contact and always despatched and delivered on time.

17 avril 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear TM Belfast,

Our team are dedicated to providing excellent customer service and to provide a smooth, convenient service that you can rely on. They will be delighted to know that we have been able to make an impact!

We look forward to helping you again!

Many thanks and kind regards
Maryam
Dispenser

Noté 5 sur 5 étoiles

Always a good experience

Always a good experience. Daughter’s much needed medicines arrive promptly and have had good stock availability. Service is swift and friendly if ever we have an inquiry.

11 avril 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Virginia,

We are so delighted to know that we have helped to make your experience with us convenient and hopefully stress-free!

Our team are dedicated to providing the very best 5 star quality service that our patients deserve and will be so happy to know that they have been able to provide this to you.

We look forward to being able to assist you with your next prescription.

Many thanks and kind regards
Archie W
Senior Administrator

Noté 1 sur 5 étoiles

Late delivery and unreliable services

I made the payment and confirmed my delivery address on a Friday on the promise that the medicine would be delivered the following Monday. It did not arrive! I called the customer service on the Tuesday and was told the package had never been dispatched for some reason. The package was only delivered two days later than what had been pledged, when I needed the medicine very urgently. Can this pharmacy be more serious about its services?! It's the patient's life and health at stake.

13 avril 2026
Avis spontané
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Réponse de Pharmazon Homecare Pharmacy

Dear Wallace,

We strive to provide all of our patients with a 5 star service that they can rely on so to read this review is concerning.

We do apologise that our service has not reached the standards that our patients deserve, I am currently investigating this matter to see what has happened on this occasion, where we have fallen short and to see where we can improve.

An email will be sent over to you shortly after we have concluded looking into the matter.

If there is anything urgent in the meantime I can assist with please feel free to call us on 01494 424 435 under option 1

Many thanks and kind regards
Archie W
Senior Administrator

Noté 5 sur 5 étoiles

Reliable

If you miss their emails a genuine human calls you up to remind you.

15 avril 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Shoddie,

We pride ourselves on being an online pharmacy with a human touch, so we are so glad to read this feedback! It is great to know that our pre payment and pre delivery calls are having a beneficial effect on your experience with us and we hope to be able to help you again soon!

Many thanks and kind regards
Archie Wilson
Senior Adinistrator

Noté 5 sur 5 étoiles

Clear, easy, on time!

I was kept up to date on any changes and where my prescription was. It was very easy to use and my prescription arrived on time.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Reliability and responsiveness

For the last few years I have used Pharmazon on a regular basis to order ADHD medications. They have always been reliable, fast, accurate and they offer incredibly easy-to-use ordering and payment systems. I have never had a problem with my order, or experienced a glitch in their systems. Excellent service, guaranteed reliability.

4 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Paid for my prescription and nothing…

Paid for my prescription and nothing was sent until I called to dispute. They then said I didn’t pay according to their system but I had receipts. This took 5 days. Then was promised medication would be delivered the next day before 9am - medication didn’t arrive until after 11 so ended up having to reschedule a flight even though I informed them I needed my medication urgently!

3 avril 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear M.Kaz,

We strive to provide patients with a 5 star service that they can rely on, so to read this review about your experience is a matter for us that is taken very seriously!

I have dropped you an email in regards to this matter and would greatly appreciate the opportunity to discuss this with you, please feel free to call me on 01494 424 435 under option 1 or reply to my email.

Please be assured that the inconvenience you have experienced on this occasion is the exception and not the rule.

Many thanks and kind regards
Archie W
Senior Administrator

Noté 5 sur 5 étoiles

Thank You Pharmazon

The staff at the pharmacy are so caring and helpful.
I had a number of issues which they sorted for me and I can not praise them enough for their prompt help.

30 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Patricia,

Thank you for providing us with such a lovely review! Our team will be delighted to know that they have been able to sort out the issues you have experienced and make your order easier.

Great customer service is one of our core values and we are glad to know that we are on the right track!

Many thanks and kind regards
Lorna
Admin Team

Noté 3 sur 5 étoiles

When working properly a good service

When working properly, pharmazon is great to have my meds delivered to my door without the faff, and they come quickly after ordering. However multiple times after ordering I either haven’t received the email to pay or it has been completely missed off my order. Once I rung they were helpful and got it sent out as soon as possible so I’m happy with customer service but having to ring multiple times to fix medication not arriving when needed cause unnecessary stress and me being without meds when needed. Would still recommend just be prepared to occasionally give them a ring and check your order goes through. Also the website is difficult to pay at the end as every time there seems to be a faulty button to pay.

1 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Alex,

We appreciate your honesty in leaving us this review and are glad to hear that the customer service aspect has been good when things have gone well.

However, our service is designed to be quick, easy and stress-free so we are more than happy to look into the issues you have raised to work and improve on our system so you can receive a 5 star quality service everytime.

Many thanks and kind regards
Archie W
Senior Administrator

Noté 5 sur 5 étoiles

its just easy and efficient

its just easy and efficient

26 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Andy,

Thank you for providing feedback on your experience with us! The team is delighted that we were able to provide you with a great service that you can rely on and we hope that your next order with us is just as good!

Kind regards
Alina
Senior Dispenser

Noté 5 sur 5 étoiles
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Réponse de Pharmazon Homecare Pharmacy

Dear Adam,

We really appreciate you taking the time to leave us a review, it really helps our team know what we are doing well and what to carry on doing!

We look forward to helping you again in the future!

Kind regards
Kiran
Dispatch Team

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, a very easy service to use

26 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Alice,

We are so glad to hear about your experience with us, we really strive to provide patients with continuous communication and are so glad that you have found our service simple, easy and hopefully convenient!

We look forward to helping you again!

Kind regards
Maryam
Dispenser

Noté 5 sur 5 étoiles

Really fast delivery- really helped…

Really fast delivery- really helped with my really late ordered repeat prescription.

25 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Amala,

Thank you for leaving us feedback on your experience! Our team is dedicated to provide the best service that we can to our patients and put our patient experience at the heart of what we do.

It's great to hear about how you've found our service and we hope to continue to provide you with a service you can rely on!

Many thanks and kind regards
Archie W
Senior Administrator

Noté 5 sur 5 étoiles

Pharmazon are absolutely amazing

Pharmazon are absolutely amazing. Highly professional. The most helpful on every call. The day they receive the prescription they check address and send out same day via the fastest route. Never failed to deliver my prescription by the very next day even if that’s a weekend. Brilliant professional company and so pleasant to deal with

24 mars 2026
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Réponse de Pharmazon Homecare Pharmacy

Dear Esther,

We pride ourselves on ensuring that we provide the very best service that we possibly can for all of our patients so, it is so encouraging and inspiring to read such a positive review!

The goal we are continuously striving towards is to provide a 5 star service that our patients can rely on and rest easy knowing their medication is in safe hands, our team will be thrilled to know that we are on the right tracks.

We look forward to providing you with the same level of service that you can rely on next time!

Many thanks and kind regards
Archna
Pharmacy Manager

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