Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Voir plus
L'entreprise a répondu
I was kept to date with the orders at all times even until when the order would be delivered and when it was delivered I was provided with photographic evidence. Really great service and the sales re... Voir plus
L'entreprise a répondu
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... Voir plus
L'entreprise a répondu
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Voir plus
L'entreprise a répondu
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
2 Gregory Street, SK14 4HR, Greater Manchester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Philip Harris

Réponse de Philip Harris
I ordered late one afternoon, a single item.
It was an easy process, simple checkout.
I could not believe that it was delivered the very next day. Great packaging, great service.
I would highly recommend this company.

Réponse de Philip Harris

Réponse de Philip Harris

Réponse de Philip Harris

Réponse de Philip Harris
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site.
Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were trying to resolve the problem; timely, helpful and a pleasure to deal with.
Excellent customer service.

Réponse de Philip Harris
Excellent service from Philip Harris. As the goods were ordered very last minute, I was worried that they would not arrive in time before the summer holidays. I rang and was assured that all items were in stock and that they would be delivered in 2 - 3 working days, that was on the Tuesday and by Thursday of that week all items had been received. I also had a query about something else and I was put through to a lovely customer service agent who was a pleasure to talk to, my query was resolved in no time at all.

Réponse de Philip Harris
Excellent service provided by customer service agent Leanne W. She did a thorough job in resolving a complex issue. I highly recommend them. Thank you.

Réponse de Philip Harris
Great customer service. I reported a missing item from a kit and it was dealt with promptly and communication was clear. Many thanks for resolving the issue so efficiently. I will buy from Philip Harris again.

Réponse de Philip Harris
The customer services was fabulous! Very patient and solved all issues with a PO.

Réponse de Philip Harris
I had issue with my lab coat and customer service was very supportive and replaced it with new one for me. I’m very pleased with the service and the range of products and quality.

Réponse de Philip Harris
Great help from customer support and their lab, at sourcing an out of stock item for us, which we needed in a hurry.
Couldn't be happier.
Friendly, polite, efficient staff. Fast delivery and reasonable prices.

Réponse de Philip Harris
Philip Harris has always been my go to supplier for any of the school needs for chemicals. They respond promptly and resolve matters quickly.

Réponse de Philip Harris
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