Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was kept to date with the orders at all times even until when the order would be delivered and when it was delivered I was provided with photographic evidence. Really great service and the sales re... Voir plus
L'entreprise a répondu
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... Voir plus
L'entreprise a répondu
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de fournitures scolaires et matériel pédagogique pour enseignants
- aussi dans
- Fournisseur d'équipement scientifique
Écrit par l'entreprise
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Coordonnées de contact
2 Gregory Street, SK14 4HR, Greater Manchester, Royaume-Uni
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4,8
Excellent
162 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great quality lab grade glassware and…
Great quality lab grade glassware and excellent customer service! Highly recommend.
21 janvier 2025
Avis spontané
Réponse de Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Carol was extremely helpful placing my…
Carol was extremely helpful placing my order today and also rang the lab to check stock and when I can expect delivery.
20 janvier 2025
Avis spontané
Réponse de Philip Harris
Thank you for taking the time to leave feedback for Philip Harris! Carol is an asset to our wonderful team.
Speedy resolution
Contacted Philip Harris after a delivery we received had some broken items. They quickly apologised and ordered replacements.
9 janvier 2025
Avis spontané
Réponse de Philip Harris
Thank you for taking the time to leave feedback for Philip Harris!
Really speedy service
Really speedy service. Answered the phone straight away, no being put on hold and was cheery and helpful throughout. Advised me on how to order online rather than having to pick up the phone. I was surprised and thrilled to learn that my order would be arriving the next day, especially this time of year, so close to Christmas. Must use PH more often with service this pleasant and fast. Thank you! Sarah
4 décembre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team and that you found our service both speedy and helpful. It's great to know we could assist you with placing your order and ensure it arrived quickly.
No quibbles resolution.
My order from Philip Harris was short by 2 items, but when I contacted the company they quickly agreed to send on the two missing items with no quibbles.
3 décembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Had a part missing from a recent order
Had a part missing from a recent order. No quibble, immediate replacement sent. Brilliant service.
28 novembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your feedback! We're sorry to hear there was a missing part, but we're glad we could resolve it quickly for you. Providing brilliant service is our priority, and it's great to know we met your expectations. If you need anything else, we’re always here to help!
Huge Order
Had a huge order come in and Kelly, Sophie and previously Leanne have been wonderful at sorting any issues! Quick to action and speedy service.
26 novembre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your kind words! We're thrilled to hear that Kelly, Sophie, and Leanne have provided you with excellent service. It's great to know they were able to assist quickly and efficiently with your order. Your satisfaction means a lot to us, and we’re here to help anytime you need. Thanks again for your support!
Quick response
Quick response. Couldn't help but directed me to a repair company.
26 novembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your feedback! We’re glad to hear you appreciated our quick response, even though we couldn’t assist directly this time. We’re always happy to point our customers in the right direction and hope the repair company was able to help. If there’s anything else we can do for you, don’t hesitate to get in touch!
Réponse de Philip Harris
Thank you for your kind words! We're delighted to hear you’re happy with our service. It’s always a pleasure to assist you, and we truly appreciate your continued support. Looking forward to helping you again soon!
PH0848C
I purchased a Wimshurst Machine
Very good well made , even with 75% humidity can get 2 inch spark
Great purchase
Update now get 3 inch discharge
19 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your fantastic review! We're thrilled to hear that you're pleased with the Wimshurst Machine and that it's performing well, even in high humidity conditions. It's great to know you're getting impressive results with it!
If you have any further questions or need assistance in the future, feel free to reach out. We're always happy to help. Enjoy your experiments with your new machine!
Really good school supplier
The catalogue has everything I have needed and is easy to search. Communication is excellent and really quick.
21 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your wonderful feedback! We're delighted to hear that our catalogue has everything you need and that you've found it easy to use. It’s great to know our communication is meeting your expectations too!
If you ever need further assistance or have any suggestions, don't hesitate to reach out. We're always here to help.
My go-to supplier for school science
Philip Harris always are prompt with delivery and are competitively priced (not always cheapest, but close enough that the fast delivery trumps competition).
They are very responsive to queries as well.
15 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you for taking the time to leave such positive feedback! We're glad to hear that our prompt delivery and competitive pricing have made a strong impression, and it's great to know our responsiveness to queries has been helpful too.
We truly value your support and look forward to continuing to meet your expectations. If there's anything else you need, we're just a message away!
Great, helpful & quick service
Great, helpful & quick service to resolve my query
11 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your review.
Issue with delivery solved efficiently
Thanks for being so polite and resolving issue so quickly Sophie
4 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your kind words! We're so pleased to hear that you found our service helpful and quick in resolving your query. Providing great customer service is a top priority for us, and it's fantastic to know we met your expectations.
Excellent product and next day…
Excellent product and next day delivery. Very pleased and would certainly recommend.
3 octobre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your glowing review! We're delighted to hear that you're pleased with the product and that our next day delivery met your expectations. Your recommendation means a lot to us!
great service and advice from Nicola
great service and advice from Nicola - a real credit to the company
30 septembre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that you've had a great experience with our customer service member Nicola - she is a superstar!
Fast and helpful customer service as…
Fast and helpful customer service as always
27 septembre 2024
Avis spontané
Réponse de Philip Harris
Thank you so much for your kind words and for taking the time to leave us this wonderful review! We're thrilled to hear that you've had a great experience with our customer service. Your support means a lot to us, and we're always here to help if you need anything in the future
Excellent customer service
2 orders from Philip Harris had one item missing each. Immediate resolution and the missing items sent the same day. Excellent
25 septembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for your feedback! We're glad we could quickly resolve the issue and get your missing items to you right away. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with, feel free to reach out!"
Great service
Easy to use website and a quick delivery. One item was missing but this was soon rectified and a replacement was despatched the same day.
20 septembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for this review Karen. We truly appreciate your feedback and look forward to serving you again in the future!
Very prompt response to all enquires
Very prompt response to all enquires, no fuss.
Reported a broken piece of glassware within my latest purchase, resolved within a hour, new item dispatched.
Great customer service.
19 septembre 2024
Avis spontané
Réponse de Philip Harris
Thank you for this review Ann. We truly appreciate your feedback and look forward to serving you again in the future!
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