I called to discuss my late Mum’s account. Ellie made the process easy - she was friendly, helpful and asked only what she needed to know. Nothing invasive and then explained the next steps (in my cas... Voir plus

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Lisez les avis des autres
I recently contacted P&C as I had to deal with my late mother's affairs. I spoke to a lovely lady named Donna who went through all the details with me. She helped me through the whole process and put... Voir plus
I have recently lost my husband and it has been overwhelming closing accounts with various different companies. This lady phoned me and took care of it very quickly and professionally for me. I have... Voir plus
Everything was explained clearly and I did not feel pressured. I was shown empathy when I explained that this was being asked for almost a year to the date if the 1st anniversary of my husbands death.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Coordonnées de contact
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Royaume-Uni
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and considerate
Very helpful and considerate. Understood the situation well.
I was put at ease and was explained…
I was put at ease and was explained everything. Very happy with my experience
All very straight forward
All very straight forward, it helps when they understand the process, and explain the requirements.
Very helpful and patient
Very helpful and patient. The process was explained very clearly.
Matt was Friendly
Matt was Friendly, knowledgeable and efficient. We came to a mutually acceptable agreement and agreed a satisfactory path forward.
Everything was explained clearly
Everything was explained clearly and I did not feel pressured. I was shown empathy when I explained that this was being asked for almost a year to the date if the 1st anniversary of my husbands death. He died 17 April last year so it was a year to the day when he had died.
Joanne made sorting my late mums…
Joanne made sorting my late mums account out stress free and was very compassionate. Everything fully explained and i felt valued
Lovely service
I called to discuss my late Mum’s account. Ellie made the process easy - she was friendly, helpful and asked only what she needed to know. Nothing invasive and then explained the next steps (in my case none). Thanks for making it easy.
Kind and helpful
I recently contacted P&C as I had to deal with my late mother's affairs. I spoke to a lovely lady named Donna who went through all the details with me. She helped me through the whole process and put me at ease. I wish everyone I'd dealt with had been as kind as her, I'm very grateful.
I felt at ease talking about my late…
I felt at ease talking about my late mum.
Very helpful and knowledgeable
Very helpful and knowledgeable. Explained everything very well.
Abbie was really helpful
Abbie was really helpful and assisted me instead of passing me onto someone else. I was handled with care.
No comments
Sensitive service
Nadia was polite and very caring at this difficult time. She made it all very straightforward to close my late husband's account.
Bereavement
Very informative and understanding.
Explained everything clearly.
The representative was kind and helpful…
The representative was kind and helpful and we agreed a way forward suitable to us both.
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