Phoenix Avis 560

I recently completed the Close Protection course and it was an outstanding experience from start to finish. The training was intense, realistic, and extremely well-structured, giving a true insight into the demands of working in the security and protection industry.

The tutors Lance and Jaye were highly experienced, knowledgeable, and clearly came from real operational backgrounds. They didn’t just teach theory — they shared practical, real-world scenarios that made the learning relevant and memorable. Their standards were high, but they were supportive and genuinely invested in every student’s progress. Without the tutors help I really would have struggled.

The course covered everything in depth, including threat assessment, route planning, conflict management, surveillance awareness, teamwork, communication, and emergency response. The practical exercises were a highlight — they pushed us out of our comfort zones and helped build confidence, decision-making skills, and situational awareness under pressure. All of this has helped me become more aware and a better person in myself.

I also appreciated the discipline and professionalism expected throughout the course. It really prepared us for the mindset required in close protection work, not just the technical skills. The environment felt safe, respectful, and motivating, with strong teamwork among the group.

Overall, I would highly recommend this course to anyone serious about entering the close protection field. It’s challenging, but it gives you the knowledge, skills, and confidence needed to operate professionally and effectively.

Guidance into the security industry was awesome. Now being a CPO opens the door to a new beginning.

My experience throughout has been amazing, from Day 1 meeting all the staff at HQ aswell as meeting the other team members that i would be spending numerous hours with over the next 3 weeks was for me exciting. All the training was for me top tier. From this course i have gained a new level of confidence aswell as an amazing bunch of life long friends. I reguarly reccomend this course to many others. Our trainers are highly knoweledgable and great people to learn from.

I had a very good experience. I learnt a lot, really enjoyed the driving day, the instructors are easy to approach and have a wealth of knowledge. Vehicles are sorted within minutes if there is a break down, which was very efficient. All together a good experience and will be recommending to a friend.

Great delivery from the instructors very approachable, both have a lot of knowledge and experience between them, 100 percentage recommend phoenix

I’ve learned a lot been at Phoenix. Not just with knowledge and new skills to use out in the field, but I’ve learnt a lot about myself. The learners here have brought out the best of my ability and switched my mindset to not rely on motivation to get something done. I’m now dedicated not just in my work but in everything I know needs to be done in life to succeed in anything I set my mind to, and with that I thank everyone at Phoenix.

I must express my profound admiration for the exceptional level of professionalism and standards displayed right from the beginning. Having served in the Armed Forces for nearly two decades, I couldn't help but feel a sense of returning to the fundamentals upon witnessing the remarkable values and standards upheld by Phoenix. Participating in the course week after week has provided me with invaluable real-life experiences. While military training prepares us for various challenges, the program offered by Phoenix Close Protection, led by a highly experienced and knowledgeable team, has equipped me with a wealth of knowledge, experience, and situational awareness. To be frank, the list of praises could go on indefinitely. However, my ultimate goal was not only to attain the necessary qualifications but also to become a part of the esteemed network and connections within the close protection industry.

This is a hard, but incredibly in-depth course, tutored by two of the best in the business. I am glad I chose Phoenix over other companies!

I completed the Phoenix Close Protection Course and found it to be well structured and professionally delivered. The instructors were knowledgeable and the content was clear and relevant to close protection work. Overall, it was a solid course; however, I feel it could benefit from incorporating more physical elements and pushing candidates with a higher level of capability a bit further. That said, it provided a good foundation and was a worthwhile experience

A very well planned out tough and insightful course. At the end leaving with alot of reallife experiences. Preparing oneself fully for work in the industry. Five star

Good all round

Covered a verity of senario, Covered in real time city centre amongst civilians. Drills that can be masterd if applied in day to day working routine. When I got injured had time to recover and returned to finish

Amazing experience,
Excellent customer service,
Highly recommend.

I had a wonderful experience completing the courses in Phoenix. I'd be happy to leave the most positive review possible. All the instructors were top-notch, and you can feel the experience and professionalism of the people teaching you. Everything was short and to the point, and if you have some experience in this field, this course really helps you form a clear understanding of your future career. You feel both the pressure and the support from the instructors, who are truly on your side, not against you, and strive to maximise your potential. After completing the courses, no one forgets about you and continues to support you in everything you need to complete, supporting you until you receive your license. Overall, the course was a wonderful experience, with very interesting challenges and additional training courses such as shooting, driving, and combat training. I'd also like to highlight the practical portion, which helps you understand the specifics of working in real-world conditions. So, a huge thank to Phoenix for a wonderful course, and, crucially, for the perfect balance between difficulty and fun. The courses are structured in such a way that there's no boring, gray routine...

My experience on this course has been intense, practical and demanding focusing heavily on realistic scenarios. It has given me an insight on what to expect in the Close Protection industry.
The team at Phoniex were professional and highly trained in delivering the Close Protection syllabus.

Didn't was a easy way to the end but team spirit helped out .Great experience and improved my personal skills.

It was very challenging and very educational. Needs loads of focus and dedication. Things taught at phoenix are current and very important for the industry.

From the start of the course I was optimistic as having experience with other companies with in the security industry an was pleasant surprised I would
Like to shout out to Tom who helped me personally and lance even though at time you may feel it isn’t help I can assure you this man does nothing that isn’t in ur best interest

The course was great and informative with Lance and Jays experience as instructors and the knowledge they passed on being invaluable especially to myself which has given me an excellent understanding of how to conduct myself when in a CP team in a corporate setting as my previous experience is from a hostile setting.