Picfair Avis 184

TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I took the time to upload my images, and write descriptions about them, only to find out after that to publish them so people cna buy them, I have to had the Picfair Plus, which costs money. Very misl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Greta platform, downside I have to say is payouts take a little bit on the longer side than would be necessary. Other than that upload quality is great, only problems I encountered is some of my image... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect for getting started! As a photographer, I was looking for a hassle-free way to show and sell my work. Picfair provided exactly that. It took me less than 30 minutes to get my store up and run... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Απατεώνες 100%. Μόλις πάρουν τον αριθμό της κάρτας σου δεν σταματάνε να χρεώνουν. Προπληρωνεις ετήσια συνδρομή και δεν μπορείς να αφαιρέσεις την κάρτα αν δεν κλείσεις τον λογαριασμό. Τον έκλεισα για... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Picfair is a global photography platform that helps photographers of all levels showcase and sell their work online. Photographers can create a beautiful, professional photography store, set their own prices, sell images as prints or digital downloads, and retain full copyright over their work. Picfair handles payments, licensing, printing, and shipping, removing the complexity of selling photography online. Designed for photographers at every stage, from beginners to professionals, Picfair provides everything needed to start selling photos, including access to hundreds of professionally written guides covering photography skills, how to sell photography, & more. Picfair is the all in one solution for selling your photography.


Coordonnées de contact

Start Your Own Photography Store

The all-in-one solution for selling your photography.

3,4

Moyen

TrustScore 3.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

important for me

great but maybe you can build page with all of your stores that customers can easily access store that they are searching for

8 mars 2026
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Réponse : Picfair

Hi there,

Thanks very much for the kind review. We're really glad to hear you're enjoying Picfair.

We also appreciate the suggestion. Making it easier for customers to discover and navigate between photographers’ stores is something we’re always thinking about as we continue improving the platform.

Thanks again for taking the time to share your feedback, and for being part of the Picfair community.

Noté 3 sur 5 étoiles

Currently my opinion is neutral as I am…

Currently my opinion is neutral as I am a new user. I would be happy to provide a better review after I have an opportunity to be honest.

I can say I love the ease of uploading pictures and organizing them. I look forward to experiencing the full benefits of signing up.

5 mars 2026
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Réponse : Picfair

Hi there,

Thanks for taking the time to share your early impressions. We're really glad to hear you're enjoying how easy it is to upload and organise your images.

It’s great to have you on the platform, and we hope you continue discovering the full range of tools available as you spend more time with your store. If your experience continues to be positive as you explore more of the platform, we would of course be delighted if you felt able to update your review in the future.

Thanks again for the thoughtful feedback, and we’re glad to have you as part of the Picfair community.

Noté 5 sur 5 étoiles

Goeie hulp met promoten en favorieten…

Goeie hulp met promoten en favorieten sterren uitdelen erg leuk en aanmoedigend.

4 mars 2026
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Réponse : Picfair

Hi there,

Thank you for your kind review. We’re really glad to hear you’re enjoying the features that help promote images and highlight favourites.

It’s great to know that the feedback you get is helping make the experience enjoyable. Thanks again for taking the time to share your feedback and for being part of the Picfair community.

Noté 1 sur 5 étoiles

Payment = Service, No free platform

no payment = no service

4 mars 2026
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Réponse : Picfair

Hello!

Thanks for your feedback.

Picfair provides a service that helps photographers build and run their own online photography store. To support the development of the platform, maintain the tools we provide, and pay the team that runs it, we charge a subscription fee for publishing and operating a live store.

That said, anyone can create a store and explore the customization options on Picfair for free. The subscription only applies when you want to publish the store and make it live so customers can purchase your images.

We appreciate you taking the time to share your thoughts, and we’re sorry the platform wasn’t what you were looking for.

Noté 4 sur 5 étoiles

Its new for me to say anything at tgis…

Its new for me to say anything at tgis point. But what i experienced tge system was slow on administrating my activities.

3 mars 2026
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Réponse : Picfair

We're sorry to hear that you found the moderation experience slow. Our team manually moderates every single image uploaded to Picfair stores, and we endeavour to do it as fast as possible. We appreciate you taking the time to leave your review! Thank you.

Noté 4 sur 5 étoiles

Awesome picfair

Well they moderate photos first before adding them, that means a great deal to photographers that like critism. Secondly they explain everything and give tips to better photography

2 mars 2026
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Réponse : Picfair

We're so happy to hear your positive words! Thanks for taking the time to leave your review.

Noté 2 sur 5 étoiles

Sadly 5 stars down to 2

Not long ago I left a 5 star review.
Sadly I now my feelings are very different.
I have just found out that Picfair charges buyers a fee in addition to the photo price. This doesn't make me look good when I am promoting my images at a certain price and the client has fees added at checkout. I understand card processing costs money but it shouldn't be added to the price customers pay.
I pay an annual fee for the hosting and I thought that was it. I have a good relationship with my customers. I have had customers look online & then email or phone me to order, now I know why they didn't just buy through Picfair.
If the annual fee doesn't cover card processing fees then maybe charge the seller a small percentage of each sale and not the end buyer.
I still think Picfair are trying to do things right but on occasions I think they miss.

3 mars 2026
Avis spontané
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Réponse : Picfair

Hi Andy,

Thanks for taking the time to leave your feedback. We appreciate you previously sharing a positive review and we are sorry to hear your experience has changed.

To clarify, Picfair does not add a fee to the licence price you set for your images. The price you choose is exactly what you receive when a sale is made. The only additional amount a buyer may see at checkout is a small transaction processing fee from our payment provider, which is based on the total basket value and the payment method used.

All online payment providers charge processing fees in order to handle card, PayPal, Apple Pay or Google Pay transactions. Many platforms simply deduct these fees from the photographer’s payout. Picfair instead chooses to keep the photographer’s price intact and be transparent about the payment processing cost at checkout.

We understand that you would prefer this to be handled differently and we appreciate you sharing that feedback. Different platforms structure transaction costs in different ways, and your perspective is helpful as we continue to evaluate how we present pricing to buyers.

Thanks again for your feedback.

Noté 4 sur 5 étoiles

Disorder in my Albums

Everything is better than some years ago but the order of my photos is disturbed and not correct. That's very bad for me because in a race the time order is very important... My Albums are always disorganized. I tried the new function "Order by Name A-Z" but seems that doesn't work properly

22 février 2026
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Réponse : Picfair

Hi there!

Thanks for taking the time to leave your review. Our team will be very happy to look into the issue you're having. Could you please email hello@picfair.com explaining your issue in as much detail as possible, and we will get back to you.

Thanks again!

Noté 4 sur 5 étoiles

The only bad thing is not being able to…

The only bad thing is not being able to set a different currency when setting the price

23 février 2026
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Réponse : Picfair

Hi there,

We're delighted to have a solution for you!

You can set your store currency in your store settings, and once that’s selected, all image prices will be set in that currency. This applies to both existing and future uploads.

You’re right that the currency can’t be changed directly within the individual price dialogue in the library itself. Instead, it’s managed at store level. You can update it here:
https://www.picfair.com/store_settings

We also have a step by step guide in our Support Centre that explains how currency preferences work and how changes affect your pricing:
https://support.picfair.com/hc/en-us/articles/4417650801297-Currency-Preferences

If you have any issues adjusting it, feel free to contact hello@picfair.com and we’ll be happy to help further.

Noté 1 sur 5 étoiles

I wanted to cancel my account as not used in 12 months

I wanted to cancel my account having already told picfair I wanted to cancel 12 months ago.

12 months later they are still taking money from my account. I have not used the account at all in the last 12 months and thought my subscription had been cancelled.

Even though I explained this it was ignored and the money taken.

Do NOT use and be ultra careful before parting with your money.

23 février 2026
Avis spontané
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Réponse : Picfair

Hi Jason,

We’re sorry to hear you’re frustrated. We’ve reviewed your account history to understand what happened here.

Last year, when you contacted us about cancelling, we offered a 50% refund along with a 50% lifetime discount on your subscription. You accepted this offer, and the subscription remained active at the reduced rate. As with all our plans, subscriptions renew automatically unless cancelled via account settings before the renewal date.

Your subscription renewed this year at £45, which is already 50% below our standard annual price. The cancellation was then completed after the renewal. As our terms explain, we’re unable to provide refunds for renewals once they’ve been processed, particularly where a discounted rate already applies.

We appreciate that automatic renewals can be disappointing if you’re no longer using the service. However, the renewal terms and pricing are made clear at checkout and in your account, and cancellation needs to be completed before the renewal date to prevent further charges.

If you would like us to double check anything specific on your account, please contact hello@picfair.com and we’ll be happy to review it with you.

Noté 5 sur 5 étoiles

This was only my second sale

This was only my second sale, but that's because I haven't paid the attention I should have been paying to my store. Picfair offers the tools I need to make more sales, and I am inspired now to take my business more seriously!

21 février 2026
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Réponse : Picfair

We're so happy you feel inspired after making your second sale! That's wonderful. Thanks for taking the time to leave your review.

Noté 3 sur 5 étoiles

Marketing?

I´ve/you haven´t sold one single picture in these years. Hopefully you can spend a little more time on marketing in the future. As the reason I have put my images with you is to sell at least some.
Thank you

20 février 2026
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Réponse : Picfair

Thank you for your feedback. We understand how disappointing it can feel not to see any sales after having your images online for a long time.

Picfair provides photographers with the tools to create and run their own online store, but sales typically depend on factors such as niche, pricing, portfolio quality, and how the store is promoted.

Many photographers who see consistent results actively promote their stores through social media, direct outreach, or existing audiences alongside refining their portfolios over time.

We appreciate you sharing your experience, and if you would like guidance on ways to improve visibility, we encourage you to check out focus.picfair.com, where you can find lots of resources on how to promote your store.

Thanks again for taking the time to leave your review.

Noté 5 sur 5 étoiles

Excellent & easy platform to use

Picfair Store makes setting up a professional photography shop simple, even for beginners. The interface is clean, customisation is straightforward, and the built-in tools for pricing, licensing, and print fulfilment remove much of the technical hassle. A great option for photographers who want a quick, polished storefront without needing web design experience.

20 février 2026
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Réponse : Picfair

Thank you for such a thoughtful review.

We’re really pleased to hear that you found your store simple to set up and easy to customize. Making it straightforward for photographers (especially those without web design experience) to create a beautiful, professional looking storefront is exactly what we aim for.

It’s great to know the pricing, licensing, and print fulfilment tools have helped reduce the technical overhead for you.

We appreciate you taking the time to share your experience.

Noté 3 sur 5 étoiles

I LOVE MY STORE, BUT!!!!

I love the tools used to set up my shop, but so far plenty of views but no sales. I wont give up however, because I feel my work is worthy enough.

19 février 2026
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Réponse : Picfair

Hi there,

Thank you for the kind words about the tools and setup. We’re really pleased you’re enjoying building your store.

We understand how frustrating it can be to see plenty of views but not yet the sales you’re hoping for. Views are a positive sign, as they show people are finding and browsing your work. Converting that interest into sales often comes down to factors such as pricing, niche positioning, image selection, and how traffic is being directed to specific images or collections.

Many photographers find that refining their portfolio, adjusting pricing, and focusing on promotion helps drive sales.

We recommend checking out focus.picfair.com, where you can access hundreds of free expert-written guides to help you make your store a success.

Thanks again!

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