Picfair Avis 184

TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I took the time to upload my images, and write descriptions about them, only to find out after that to publish them so people cna buy them, I have to had the Picfair Plus, which costs money. Very misl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Greta platform, downside I have to say is payouts take a little bit on the longer side than would be necessary. Other than that upload quality is great, only problems I encountered is some of my image... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect for getting started! As a photographer, I was looking for a hassle-free way to show and sell my work. Picfair provided exactly that. It took me less than 30 minutes to get my store up and run... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Απατεώνες 100%. Μόλις πάρουν τον αριθμό της κάρτας σου δεν σταματάνε να χρεώνουν. Προπληρωνεις ετήσια συνδρομή και δεν μπορείς να αφαιρέσεις την κάρτα αν δεν κλείσεις τον λογαριασμό. Τον έκλεισα για... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Picfair is a global photography platform that helps photographers of all levels showcase and sell their work online. Photographers can create a beautiful, professional photography store, set their own prices, sell images as prints or digital downloads, and retain full copyright over their work. Picfair handles payments, licensing, printing, and shipping, removing the complexity of selling photography online. Designed for photographers at every stage, from beginners to professionals, Picfair provides everything needed to start selling photos, including access to hundreds of professionally written guides covering photography skills, how to sell photography, & more. Picfair is the all in one solution for selling your photography.


Coordonnées de contact

Start Your Own Photography Store

The all-in-one solution for selling your photography.

3,4

Moyen

TrustScore 3.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 2 sur 5 étoiles

Impossible to find me

Why oh why will you no longer let people search for an image that looks in everyone's photos? No one will ever find me by my name. but if clients could search for Cedar trees or the Cliffs of Moher, I would have a chance at actually connecting with a real person who just needs to find me. That, and your price increase have me close to cancelling my account.

1 février 2026
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Réponse : Picfair

Hi there,

We’re sorry to hear how frustrated you’re feeling. Being discoverable is understandably important.

Several years ago, Picfair evolved from operating primarily as a marketplace into a platform focused on giving photographers their own independent stores. That shift means discoverability now works more like a standalone website model rather than a shared marketplace search. In practical terms, this puts more emphasis on individual store optimization and promotion.

If you’d like, contact hello@picfair.com and we'd be happy to discuss any concerns you have in more detail.

Thanks again for taking the time to leave your review. We're always here to help if we can.

Noté 1 sur 5 étoiles

Picfair needs to integrate more to popular search engines

Have been using the site for a close to two years. Doesn't seem to show up in brower search engines much. I have stuff posted on Facebook, Adobe, LinkedIn. They show up. My stuff on Picfair never does.

19 février 2026
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Réponse : Picfair

Hi there,

Thank you for your feedback. We understand how important search visibility is, especially when you’re actively sharing your work on other platforms and seeing those rank.

Search engine performance depends on a range of factors, including image metadata, keywords, competition within your niche, and how individual pages are indexed. We are continuously working on improving our platform’s technical SEO and discoverability, and this is an area we’re actively investing time in at the moment.

If you’d like us to take a closer look at your store and offer specific guidance, please contact hello@picfair.com and we’ll be happy to help.

Thanks again for taking the time to share your thoughts.

Noté 4 sur 5 étoiles

My experience

I initially signed up in 2021 after some time with another web host whose costs were out of control. Picfair offered a good deal and even though I have not sold any photos the annual cost is cheaper than other dedicated sites for photographers.

And now the addition to provide private albums is particularly useful for family events, weddings etc. for people to purchase.

19 février 2026
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Réponse : Picfair

Thank you for sharing your experience.

We’re glad to hear that Picfair has offered a cost-effective alternative compared to other options, and that the pricing structure has worked well for you over the past few years.

It’s also great to know the private albums feature has been particularly useful for events such as weddings and family occasions. Providing photographers with flexible ways to share and sell images in different contexts is something we’re proud of and continuing to develop.

We appreciate you taking the time to leave such balanced and thoughtful feedback.

Noté 4 sur 5 étoiles

A great experience to share stories of captured images

A great experience to share stories of images captured. This platform has given me the opportunity to share images I captured years back& present with it's stories to the world.

19 février 2026
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Réponse : Picfair

Thank you for sharing this.

We’re really pleased to hear that Picfair has given you a space to present both past and recent work, along with the stories behind your images. That is wonderful!

We appreciate you taking the time to leave such thoughtful feedback and are glad the platform has supported you in sharing your work with a wider audience.

Noté 2 sur 5 étoiles

No sales at all not even one mention…

No sales at all not even one mention from you on social networks just some stars for some photos, the site works good but you dont help your customers with ad at all

19 février 2026
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Réponse : Picfair

Thank you for your feedback. We understand how disappointing it is not to see sales.

Picfair is designed to provide photographers with the tools to create and manage their own store. We are not structured as a marketplace that individually promotes each photographer’s work through paid advertising or guaranteed exposure. While we do feature selected photographers and images across our channels from time to time, ongoing promotion of individual stores is typically driven by the photographer.

That said, the platform working well technically is important, and we’re glad you’ve found that aspect positive.

If you would like guidance on ways to increase visibility or improve your promotion strategy, please contact hello@picfair.com or visit focus.picfair.com for hundreds of free guides.

Thanks again for taking the time to share your opinion.

Noté 2 sur 5 étoiles

Sales on this site are abysmal compared…

Sales on this site are abysmal compared to other sites. The other sites are also free. If I'm correct I have 5 Sales in 6 years. I used to be able to track visits to my site which have since disappeared

19 février 2026
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Réponse : Picfair

We’re sorry to hear that sales haven’t met your expectations, especially over such a long period. We understand how discouraging that can feel.

Picfair is structured as a platform that gives photographers the tools to build and run their own store, rather than operating as a traditional marketplace. As a result, performance can vary significantly depending on how you promote your store.

Regarding view count, we have made changes to parts of the dashboard over time, but you can still see views per image. Please refer to this help article: https://support.picfair.com/hc/en-us/articles/21030473058717-How-does-the-view-count-work-on-my-Picfair-Store.

We appreciate you having been with us for several years and for taking the time to share your experience.

Noté 3 sur 5 étoiles

New layout is cumbersome to use

New layout is cumbersome to use, loses features that were previously available (such as number of hits), sorting, adding to groups in bulk. Backward step.
There is almost zero, nil, nothing, nada, assistance in YOU promoting us. It's left to us. That may be fine for the big boys that have a budget, but we are not seeing ANY level of return. Nor are there any REAL tools to assist in managing content. at best we get a number of hits on an image. If that is even accurate. No AI tools to review an image and auto populate it with keywords. SERIOSLY will be moving next year as I will be setting up a new site (more complex to setup I grant you) that has all these features.

19 février 2026
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Réponse : Picfair

Thank you for taking the time to share your feedback. We appreciate you being specific about what’s frustrating.

We understand that changes to layout and functionality can feel disruptive, particularly if you got used to the previous interface. Our product team is continually iterating on the platform, and feedback like this is important in shaping future updates.

In terms of promotion and sales, Picfair is designed to provide photographers with the tools to create and run their own online store. While we offer guidance and resources, success typically depends on factors such as how a store is promoted externally, niche, pricing, and portfolio positioning.

We’re always reviewing how we can improve workflows and streamline processes. If there are specific features you feel are critical to your setup, please do share them with our support team at hello@picfair.com so they can be logged and considered by the product team.

We’re sorry to hear you’re considering moving on next year, but we do appreciate you having used the platform and taking the time to provide detailed feedback.

Noté 2 sur 5 étoiles

Unable to download

The user reported the below
''I paid via Apple Pay. I clicked the button to download the zip file and errors saying “not found” then disappeared by crashing the app on my phone. I could not get back in.''

13 février 2026
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Réponse : Picfair

We’re sorry to hear about this, and of course we will be absolutely certain to sort this out for you!

After every successful order, customers are shown a confirmation page with a download button and are also sent an email immediately containing a secure download link. If there was an issue on the confirmation page, the images would still have been available via the confirmation email sent at the time of purchase.

We've looked into this, and can confirm that the customer was sent an email with a link to download.

We haven’t received any support queries regarding this order, but if your customer is still experiencing an issue, please contact us at hello@picfair.com as soon as possible, and we’ll make sure to help them.

We’re always happy to help resolve issues quickly.

Noté 5 sur 5 étoiles

How easy everything is to set up and…

How easy everything is to set up and now i can snap away and share the love for landscapes whilst making some spare income.

13 février 2026
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Réponse : Picfair

That is wonderful to hear. Thanks for taking the time to leave your review!

Noté 5 sur 5 étoiles

NAVIGATION

The ease of use and simple layout, makes it a breeze to navigate!

11 février 2026
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Réponse : Picfair

That's great to hear! Thank you for the review.

Noté 5 sur 5 étoiles

Very impressed

Very impressed! Setting up my Store yesterday was a breeze, had my images processed within the 24hrs time frame, honestly over the moon with the teams performance.

11 février 2026
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Réponse : Picfair

We are very happy to hear this! Thanks so much for sharing your lovely review.

Noté 1 sur 5 étoiles

No results after 2 years.

No results after 2 years.
Strangely moved to an upper tier membership which is double the original cost after 12 months.
I have made sales on Shutterstock & do not pay for having my images hosted there.

12 février 2026
Avis spontané
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Réponse : Picfair

Thanks for sharing your experience.

We’re sorry to hear that you haven’t seen the results you were hoping for after two years. We understand how frustrating that can feel.
Picfair provides photographers with the tools to create and run their own online store. Sales typically depend on a range of factors, including portfolio, pricing, niche, and how a store is promoted.

Regarding your membership, if you signed up using a discounted first-year offer, the renewal price reflects the standard rate once that promotional period ends. This is stated at checkout at the time of purchase. You can cancel at any time via your account settings if the plan no longer suits your needs.

Platforms like Shutterstock operate on a different model, functioning as large stock marketplaces, whereas Picfair is designed to give photographers control over their own branded store and pricing.

If you would like us to look into your account specifically or discuss ways to improve performance, please contact us at hello@picfair.com and we’ll be happy to assist.

Thanks again.

Noté 2 sur 5 étoiles

I've been using Picfair for a number of…

I've been using Picfair for a number of years my photos don't seem to get much exposure. I haven't sold a single photograph during this time.

10 février 2026
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Réponse : Picfair

Thanks for sharing your experience. We understand how disappointing it is to put time into your photography and not see the exposure or sales you were hoping for.

Picfair is built to give photographers the tools to run their own online store, rather than operating as a marketplace. As a result, visibility and sales are closely linked to factors such as promotion, subject demand, and how a portfolio is positioned for specific buyers.

While some photographers do see results over time, we recognise that this approach does not work equally well for everyone. Your feedback is important, and we are continuing to improve both the platform and the guidance we provide to help photographers make the most of it.

Thank you for taking the time to leave an honest review.

Noté 3 sur 5 étoiles

You can no longer view your total views…

You can no longer view your total views from the dashboard. there is no good reason for this

9 février 2026
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Réponse : Picfair

Thanks for taking the time to leave your review.

We're in the process of releasing a range of new features and updates focused on greater store and library functionality. Alongside the dashboard updates, you'll now also find the option to password protect your albums: https://support.picfair.com/hc/en-us/articles/4417580997009-Can-I-password-protect-my-albums

For view counts, you can still access view counts on an image by image basis via your image library

For photographers who are interested in tracking their visitor and store activity in detail, we strongly recommend utilising the Google Analytics / GA4 integration that provides more detailed metrics about your visitors and potential customers: https://support.picfair.com/hc/en-us/articles/4417584872721-Google-Analytics

We hope this helps! Feel free to contact support if you have any further questions.

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