Elephant pillow arrived within specified time, vacuum packed. It's lovely once plumped up, but there were several threads hanging/poking out from the seams. I checked they weren't going to unravel t... Voir plus
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Love what I ordered but disappointed in the delivery time Took longer to come than expected and couldn’t return as postage would have been just under what I paid for the goods… £35 back to China
This was my second Elephant purchase, as when I asked my friend what she needed for her second baby she automatically said another Elephant! Her first baby loved it and at 5 years old is still enjoyin... Voir plus
Elephant arrived in good time but it was vacuum packed in such a small package that the stuffing will take ages to re-distribute! Also, there is no 'PillowNap' label on the item, which the older item... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IMPORTANT: We DON'T buy positive reviews like some of the other companies. Some of the negative reviews were written by our competitors, so the overall rating is not accurate. Thank you for understanding. PillowNap is a trusted company specializing in baby gear and toys. They offer a wide range of safe and high-quality products that prioritize comfort and fun for your little ones. With a commitment to customer satisfaction and community involvement, PillowNap is a top choice for parents seeking quality gear and toys for their children.
Coordonnées de contact
150 Bruntsfield Pl, EH10 4ER, Edinburgh, Royaume-Uni
- support@pillownap.com
- pillownap.com
3,7
Moyen
279 avis
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No 'PillowNap' label - is this a genuine 'Pillownap' article?
Elephant arrived in good time but it was vacuum packed in such a small package that the stuffing will take ages to re-distribute! Also, there is no 'PillowNap' label on the item, which the older items used to have, so how do I know that this is a genuine 'PillowNap' article? There are at least 4 other companies selling this exact same item with a lot of the same pictures in the advertisements so it looks as if they are all made in the same Chinese factory. Don't 'Pillownap' put their own labels on their goods anymore?
28 septembre 2022
Avis spontané
Lovely elephant arrived eventually
The elephant is lovely. Very soft and cuddly.
I paid the £3.95 for the 4-7 day delivery (9-15 day delivery was free.)
Elephant was delivered after 13 days. Really annoying.
Don’t order for a birthing gift too close to the due date.
22 septembre 2022
Avis spontané
The pillow nap elephant is so soft and…
The pillow nap elephant is so soft and really cute. Beautifully made
5 septembre 2022
Great service
I ordered an elephant for my brothers new baby. It arrived well within the time limit and good quality
5 septembre 2022
Very pleased!!!!
Very pleased with this product. Super soft and just as advertised. My daughter loved it xx
4 septembre 2022
Perfection at its best my son loves the…
Perfection at its best my son loves the element pillow
1 septembre 2022
The first pillow had a defect however…
The first pillow had a defect however as soon as I reported this there was another on its way.
They are quite large and very soft, beautiful
14 août 2022
My niece loves the elephant thank u
5 août 2022
Large soft elephant
Lovely item. Would definitely recommend. Only fault was the wait so if you order allow plenty of time for it to arrive.
4 août 2022
Well made and look’s cuddly
Well made and look’s cuddly. It arrived quicker than what I thought 😃👍🏻
2 août 2022
Not good at all 😠 not the right…
Not good at all 😠 not the right height, no stuffing cheap and nasty and I paid £35 for it and have seen the same but better in B&M for £12, trying to return it and get my money back is a joke, no one wants to know and you have to send it back to china on a tracker which costs as much as I paid for it with no guarantee
20 juillet 2022
Réponse de PillowNap
We are very sorry that you had such a bad experience with us... We can see that we asked you for photos of the product that was not as expected but we didn't receive them. We always take into account if something is wrong and make the best decision for our customers (most times a refund).
Also, we don't know if some stores are selling similar items like ours for much cheaper and we can't guarantee you the same good quality. We are the main seller of these items.
Ideal for the little ones cuddly and…
Ideal for the little ones cuddly and lies safety in it
9 juillet 2022
Bought the pillownap for my friend's…
Bought the pillownap for my friend's grandson, it's brilliant lovely & soft for the baby my friend absolutely loves it keeps baby nice & safe & snug.
7 juillet 2022
My granddaughter loves her elephant…
My granddaughter loves her elephant pillow. She takes it everywhere. I love the product and would highly recommend it to anyone
24 juin 2022
I paid extra for delivery 4-7 days
I paid extra for delivery 4-7 days, weeks later nothing. I think it is a scam.
24 juin 2022
Avis spontané
Réponse de PillowNap
Hello, we can see that your order was successfully delivered today. It's so sad that you left such a bad review for no real reason...
This elephant is beautiful my…
This elephant is beautiful my granddaughter loves it and we have some lovely photos of her with him. Great quality super soft would recommend
23 juin 2022
Arrived when said well packaged
17 juin 2022
Elephant is exactly the same as…
Elephant is exactly the same as advertised. I can't wait for my grandchildren to use it. Love it
8 juin 2022
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